Common Installation Problems; Troubleshooting Sequence - HP D7171A - NetServer - LPr Installation Manual

Chapter 12
More NetServer Utilities>>Diskette Library: Enables you to
conveniently generate a flexible diskette for any utility available on the
HP NetServer Navigator CD-ROM. For example, you can create
diskettes for the following utilities: BIOS Update, NOS Drivers, and
DiagTools.
CAUTION
Replace all covers before operating the HP NetServer, even
for a short time. Otherwise, overheating can damage chips,
boards, and mass storage devices.
However, you can safely remove the top cover while the
NetServer is running to remove and replace PCI Hot-Plug
boards. For any other service activity requiring access to the
system board or I/O board, power down the NetServer and
observe all safety precautions.
For problems with the disk array controller board, refer to the appropriate
HP NetRaid manuals.
For problems with HP TopTools, refer to the HP TopTools Administrator
Guide on the HP Web Site at
http://www.hp.com/toptools
For general information on management products, refer to
http://www.hp.com/go/netserver_mgmt
and search for "management."

Common Installation Problems

The following sections contain general procedures to help you locate installation
problems. If you need assistance, it is recommended that you contact your reseller
first. If you require assistance from Hewlett-Packard, see the HP NetServer
Warranty and Service/Support Booklet or refer to the HP NetServer Online
Documentation CD-ROM included with your product.

Troubleshooting Sequence

To troubleshoot an installation problem, perform the following checks in the order
given:
l
Check all cable and power connections, including those in the rack.
136
Troubleshooting