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Clipped images
Cause
Guides in the selected tray are set for
a different media size than what is
loaded in the tray.
There could be an incorrect page size
selected in the driver or program.
Incorrect margins
Cause
Guides in the selected tray are set for a different paper
size than what is loaded in the tray.
Auto size sensing is set to Off, but you loaded a different
size paper in a tray. For example, you inserted A4-size
paper into the selected tray but did not set the Paper Size
to A4.
Skewed print
Cause
Guides in the selected tray are not in the correct position for
the media size loaded in the tray.
The media being used does not meet the printer
specifications.
Blank pages
Cause
Toner is low.
Toner cartridge is defective or empty.
Solid color pages
Cause
Photoconductor is installed incorrectly.
Photoconductor is defective.
Printer requires servicing.
Solution
Move the guides in the tray to the
proper positions for the size loaded.
•
Specify the correct page size in
the driver or program.
•
Set the Paper Size to match the
media in the tray.
Solution
Move the guides in the tray to the proper positions for the size
loaded.
•
Set the Paper Size to match the media in the tray.
•
Specify the correct page size in Print Properties or the
program.
Solution
Move the guides in the tray to the proper positions for the
size loaded.
Make sure you are using media that meets the printer
specifications.
Solution
•
Remove the toner cartridge from the printer. Shake the
cartridge back and forth several times, and then reinstall it.
•
Install a new toner cartridge.
Replace the toner cartridge.
Solution
Remove and then reinstall the photoconductor.
Replace the photoconductor.
Call for customer service.
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