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IBM Infoprint 1422 User Manual

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Infoprint 1422
User's Guide
G510-2921-00

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Summary of Contents for IBM Infoprint 1422

  • Page 1 Infoprint 1422 User’s Guide G510-2921-00...
  • Page 3 Infoprint 1422 User’s Guide G510-2921-00...

  • Page 4: Safety Information

    Edition: March 2004 © 2004 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Safety information • If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded.

  • Page 5: Table Of Contents

    Contents Chapter 1: Printer overview .................7 Chapter 2: Print media ..................9 Print media sources and specifications ................10 Choosing the right print media ..................13 Paper ........................13 Preprinted forms and letterhead ................14 Transparencies ......................15 Envelopes ........................ 16 Labels ........................
  • Page 6 Contents Duplexing a print job (two-sided printing) ............... 57 Duplex printing on letterhead ................... 57 Using Duplex Bind ....................58 Canceling a print job ...................... 59 From the printer operator panel ................59 From a Windows computer ..................59 From a Macintosh computer ..................59 Linking trays ........................
  • Page 7 Contents Chapter 6: Understanding the printer messages ........102 Chapter 7: Software and network tasks ..........112 Printing the menu settings and network setup pages ..........113 Printing the Print Quality Test Pages ................114 Printing a directory list ....................115 Printing a confidential job ..................... 115 Entering a personal identification number (PIN) ............
  • Page 8 Contents Using the Print and Hold function ................. 143 Selecting a user name ................... 143 Printing and deleting held jobs ................143 Accessing held jobs from the operator panel ............144 Recognizing when format errors occur ..............144 Repeat Print ......................145 Reserve Print ......................

  • Page 9: Chapter 1: Printer Overview

    Printer overview The following illustrations show the standard printer (1) and the printer configured with additional drawers. The printer supports up to two additional drawers in the following configurations: • One 250-sheet drawer (2) • One 500-sheet drawer (3) • Two 250-sheet drawers (4) •...

  • Page 10: Printer Overview

    Printer overview Front paper support Standard output bin Upper front door Operator panel Multipurpose feeder door Tray 1 Handhold Rear output bin Power button The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light that flashes when the printer is processing a job indicated by the Busy message.

  • Page 11: Chapter 2: Print Media

    Print media Section Page Print media sources and specifications Choosing the right print media Storing print media Preventing jams Loading trays Loading and using the multipurpose feeder Using the standard output bin Using the rear output bin Clearing jams Print media...

  • Page 12: Print Media Sources And Specifications

    Print media Print media sources and specifications For best printer performance, properly load the trays. Never mix media types within a tray. Print media source specifications Print media Source supported Sizes supported Weight Capacity Tray 1 Paper, transparencies A4, A5, JIS B5, folio, letter, 60–105 g/m •...
  • Page 13 Print media Supported print media types - indicates support - indicates no support Print media Paper Card stock Labels Transparencies Envelopes * Labels and transparencies may be sent to the standard output bin; however, they may print more successfully when sent to the rear output bin. Print media sources and specifications...
  • Page 14 Print media Supported print media sizes - indicates support - indicates no support Print media Dimensions 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) JIS B5 182 x 257 mm (7.17 x 10.12 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.)

  • Page 15: Choosing The Right Print Media

    Print media Choosing the right print media Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other media you are considering before buying large quantities. • Capacities listed in the Print media source specifications table are for 20 lb paper, unless otherwise noted.

  • Page 16: Preprinted Forms And Letterhead

    Print media Preprinted forms and letterhead Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 200°C (392°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner or the silicone in the fuser. Inks that are oxidation-set or oil-based should meet these requirements;...

  • Page 17: Transparencies

    Print media Transparencies You can feed transparencies from the standard 250-sheet tray or the multipurpose feeder. Do not load transparencies in the optional 250-sheet or 500-sheet drawer. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 175°C (347°F) without melting, discoloring, or releasing hazardous emissions.

  • Page 18: Envelopes

    Print media Envelopes You can load up to 10 envelopes in the multipurpose feeder. • Use envelopes made from 75–105 g/m (20–28 lb) bond paper. • Do not use envelopes that: – Have excessive curl – Are stuck together – Are damaged in any way –...

  • Page 19: Labels

    Print media Labels Your printer can print on many labels designed for use with laser printers. However, vinyl labels are not supported. These labels are supplied in letter size and A4 size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pressure of 25 pounds per square inch (psi) (172 kilopascals).

  • Page 20: Card Stock

    Print media Card stock Card stock is single ply, and has a large array of properties, such as the orientation of paper fibers and texture, that can significantly affect the print quality. You may only print card stock from the multipurpose feeder. Card stock must always exit to the rear output bin.

  • Page 21: Preventing Jams

    Print media Preventing jams By carefully selecting appropriate print media and loading it properly, you should be able to avoid most jams. If you do experience a jam, see Clearing jams for instructions. The following hints can help you avoid jams: •...

  • Page 22: Loading Trays

    Print media Loading trays Your printer has two standard sources, the 250-sheet tray (standard tray) and the multipurpose feeder. For more information, see Loading and using the multipurpose feeder. Load the print media you use for the majority of your print jobs in the standard 250-sheet tray. Proper print media loading helps prevent jams and helps make your printing trouble-free.
  • Page 23 Print media Press down on the metal plate until it locks into place. Locate the tabs on both of the guides. Loading trays...
  • Page 24 Print media Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Length guide Width guide Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 25 Print media Place the stack of print media against the left side of the tray and insert it under the metal stop. Make sure the print media fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force print media under it.
  • Page 26 Print media Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the print media. Note: Sliding the guides too tightly against the print media may cause misfeeds. Insert the tray. Loading trays...
  • Page 27 Print media Loading print media over 90 g/m (24 lb) When you are loading print media over 90 g/m (24 lb) (but no greater than 105 g/m [28 lb]) in the standard tray or optional 250-sheet tray, the tray’s media dial must be set to position 2. Remove the tray completely.

  • Page 28: Loading The Optional 500-Sheet Tray

    Print media Loading the optional 500-sheet tray The optional 500-sheet tray only accepts paper. It has a special cover at the back of the tray to protect legal size paper from exposure to dust. To load paper in the tray: Remove the tray completely.
  • Page 29 Print media Press down on the metal plate until it locks into place. Locate the tabs on both of the guides. Loading trays...
  • Page 30 Print media Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Length guide Width guide Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 31 Print media Place the stack of paper against the left side of the tray and insert it under the metal stop. Make sure the paper fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force paper under it.
  • Page 32 Print media Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the paper. Note: Sliding the guides too tightly against the paper may cause misfeeds. Close the cover. Insert the tray. Loading trays...

  • Page 33: Loading And Using The Multipurpose Feeder

    Print media Loading and using the multipurpose feeder Your printer has a multipurpose feeder that holds several sizes and types of print media. It is located on the front of your printer and can be closed when you are not using it. Reserve the multipurpose feeder for printing on different sizes and types of print media, such as card stock, transparencies, postcards, note cards, and envelopes.

  • Page 34: Opening The Multipurpose Feeder

    Print media Opening the multipurpose feeder Open the multipurpose feeder door. Pull the extension out. Loading and using the multipurpose feeder...
  • Page 35 Print media Gently press down on the ridge. The extension unfolds. Ridge Guide the extension down gently so the multipurpose feeder is extended fully. Loading and using the multipurpose feeder...

  • Page 36: Loading The Multipurpose Feeder

    Print media Loading the multipurpose feeder Print media source specifications for information on sizes and types of print media you can load in the multipurpose feeder. Slide the width guide all the way to the right. Prepare print media for loading. Note: Do not load different sizes or types of print media at the same time.
  • Page 37 Print media • Hold transparencies by the edges and fan them to prevent feeding failures. Note: Avoid touching the print side of the transparencies. Be careful not to scratch them. • Fan envelopes back and forth to loosen them. Do not fold or crease the envelopes. Straighten the edges on a level surface.
  • Page 38 Print media Load the print media. • Load paper, card stock, and labels with the recommended print side face up and the top edge going in first. • Load letterhead with the logo face up and the top edge entering first. Note: If you load letterhead for duplex printing, load the sheets with the logo face down and entering the printer last.
  • Page 39 Print media • Load transparencies with the recommended print side face up and the top edge going in first. Warning: Never use envelopes with clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. • Load envelopes with the flap side down and the stamp area going in last.
  • Page 40 Print media Slide the print media in as far as it will go without damaging the print media. Slide the width guide to the left until it lightly touches the edge of the stack. Make sure the print media fits loosely and is not bent or wrinkled. Loading and using the multipurpose feeder...

  • Page 41: Using The Standard Output Bin

    Print media Using the standard output bin The standard output bin holds 250 sheets of print media. The printer automatically sends print jobs to the standard output bin. Print jobs collate face down in this bin. Standard output bin Raising the paper rest The paper rest holds printed jobs to keep them from sliding out of the bin.

  • Page 42: Using The Rear Output Bin

    Print media Using the rear output bin The printer automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collates (pages 4, 3, 2, 1) print jobs face up. The rear output bin holds 20 sheets of paper. You may want to use the rear output bin when you print on different sizes and types of print media, such as paper, transparencies, postcards, note cards, and envelopes.
  • Page 43 Print media To use the rear output bin: Grasp the tab as shown. Pull the door down. Using the rear output bin...
  • Page 44 Print media Pull the extension straight out using the tab. Close the rear output bin door when you finish using it. Note: Make sure the door closes properly on both sides to prevent jams. Using the rear output bin...

  • Page 45: Clearing Jams

    Print media Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most jams. If jams occur frequently, see Preventing jams. Note: To clear the Paper Jam error message, you must remove all jammed print media from the entire paper path and then press Go.

  • Page 46: 200 / 201 Paper Jam, Remove Cartridge

    Print media 200 / 201 Paper Jam, Remove Cartridge Since the jam may occur farther back in the printer behind the print cartridge area, you may need to reach in farther to remove the jam. Open the upper front door. Remove the print cartridge.
  • Page 47 Print media • If only a small portion of the paper is visible, gently pull the jam straight out and then up. Note: If the print media resists, stop pulling and access it from the rear output bin door. 202 Paper Jam, Open Rear Door to continue.

  • Page 48: 202 Paper Jam, Open Rear Door

    Print media 202 Paper Jam, Open Rear Door When this message is displayed, a jam can occur in one of two places: • If the print media jams before completely exiting into the standard output bin, see Exiting to the standard output bin.
  • Page 49 Print media Before reaching the standard output bin The print media jams before reaching the standard output bin. Open the rear output bin door. Gently remove the jam based on how much is visible. • If the middle of the sheet of print media is visible, but not the ends, grasp the print media on both sides and gently pull it straight out.
  • Page 50 Print media • If an end of the jam is visible, pull it straight out. Close the rear output bin door by pushing it in the middle under the tab. Note: Make sure the door closes on both sides. Clearing jams...

  • Page 51: Paper Jam (Duplex Jams)

    Print media 23x Paper Jam (duplex jams) Print media can jam under the printer and above Tray 1 when the duplex function is in use. The printer can typically determine the location of a duplex jam, but occasionally it cannot. When a duplex jam occurs, one of three jam messages appears on the display, depending on if the location of the jam is known or not.
  • Page 52 Print media 23x Paper Jam, Remove Tray1, Pull Down Lever At Printer Rear Open the rear door and clear any jams. If you are unable to clear the jam from here, continue with step Pull Tray 1 completely out. Look under the back of the printer on the right side to locate a green lever. Push down on the lever.
  • Page 53 Print media 23x Paper Jam, Check Duplex This message appears only when the printer is uncertain about the location of the duplex jam. To clear this type of jam: Pull Tray 1 completely out. Look under the printer on the left side to locate a green lever. Push down on the green lever.
  • Page 54 Print media Push down on the lever. Rear door Lever Gently pull the jam toward you. Insert the tray. Note: Make sure the metal plate at the bottom of the tray is locked down. Clearing jams...

  • Page 55: 24X Paper Jam, Check Tray

    Print media 24x Paper Jam, Check Tray <x> Print media is jammed in the area under the print cartridge, but the jam is not visible. Pull the specified tray out. Pull the jam straight out. Insert the tray. Note: Make sure the metal plate at the bottom of the tray is locked down. Clearing jams...
  • Page 56 Print media Jams inside a tray after clearing the metal stop Sometimes print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur in any of the trays. You need to check each tray. Pull the tray completely out.

  • Page 57: 250 Paper Jam, Check Mp Feeder

    Print media 250 Paper Jam, Check MP Feeder Pull the jam straight out. Clearing jams...

  • Page 58: Chapter 3: Printing Tasks

    Printing tasks Section Page Sending a print job Duplexing a print job (two-sided printing) Canceling a print job Linking trays Sending a print job Printing from a Windows environment Load print media. (See Loading trays Loading and using the multipurpose feeder.) From your software application, open the file you want to print.

  • Page 59: Duplexing A Print Job (Two-Sided Printing)

    Printing tasks Duplexing a print job (two-sided printing) Duplex printing (or two-sided printing) lets you print on both sides of a sheet of paper. For paper sizes that are acceptable for duplex printing, see Duplex unit specifications. Note: Print duplex jobs only on paper weighing 16–24 lb. To duplex all jobs: Make sure the printer is on and the Ready message appears.

  • Page 60: Using Duplex Bind

    Printing tasks Using Duplex Bind Printing on both sides of the paper reduces printing costs. When you select duplex bind printing in the printer driver or Duplex Bind in the Finishing Menu on the operator panel, you must select either long edge or short edge binding.

  • Page 61: Canceling A Print Job

    Printing tasks Canceling a print job From the printer operator panel If the job you want to cancel is printing, and Busy appears on the display: Press Menu until you see Job Menu, and then press Select. Press Menu until you see Cancel Job, and then press Select. From a Windows computer Minimize all programs to display the desktop.

  • Page 62: Linking Trays

    Printing tasks Linking trays If you use the same size and type of print media in two or more sources (standard tray, optional tray, and the multipurpose feeder), the automatic tray linking feature is enabled. When trays are linked in this way, the printer selects print media from a second tray when the first becomes empty.

  • Page 63: Chapter 4: Understanding Fonts

    Understanding fonts Your printer has resident fonts stored permanently in its memory. Different fonts may be available in PCL and PostScript emulations. Section Page Printing a font sample list Scalable fonts PCL bitmapped fonts PCL symbol sets Printing a font sample list To print samples of all the fonts currently available for your printer: Make sure the printer is on and the Ready message appears.

  • Page 64: Scalable Fonts

    Understanding fonts Scalable fonts Your printer supports the following scalable fonts. Supported fonts PostScript font names PCL font names AlbertusMT Albertus Medium AlbertusMT-Italic AlbertusMT-Light Albertus Extra Bold AntiqueOlive-Roman Antique Olive AntiqueOlive-Italic Antique Olive Italic AntiqueOlive-Bold Antique Olive Bold AntiqueOlive-Compact ArialMT Arial Arial-ItalicMT Arial Italic...

  • Page 65: Understanding Fonts

    Understanding fonts Supported fonts (continued) PostScript font names PCL font names CG Omega Bold Italic Garamond-Antiqua Garamond Antiqua Garamond-Halbfett Garamond Halbfett Garamond-Kursiv Garamond Kursiv Garamond-KursivHalbfett Garamond Kursiv Halbfett GoldSansMM GoldSerifMM Helvetica-Light Helvetica Light Helvetica-LightOblique Helvetica Light Oblique Helvetica-Black Helvetica Black Helvetica-BlackOblique Helvetica Black Oblique Helvetica...
  • Page 66 Understanding fonts Supported fonts (continued) PostScript font names PCL font names LetterGothic-Bold Letter Gothic Bold LetterGothic-BoldSlanted Marigold Marigold NewCenturySchlbk-Roman Century Schoolbook Roman NewCenturySchlbk-Italic Century Schoolbook Italic NewCenturySchlbk-Bold Century Schoolbook Bold NewCenturySchlbk-BoldItalic Century Schoolbook Bold Italic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino-Roman Palatino Roman Palatino-Italic Palatino Italic...

  • Page 67: Pcl Bitmapped Fonts

    Understanding fonts Supported fonts (continued) PostScript font names PCL font names Wingdings-Regular Wingdings ZapfChancery-MediumItalic ITC Zapf Chancery Medium Italic ZapfDingbats ITC Zapf Dingbats OCR-A OCR-B C39 Narrow C39 Regular C39 Wide PCL bitmapped fonts Your printer supports the following PCL bitmapped fonts: •...
  • Page 68 Understanding fonts Supported symbol sets (continued) Symbol ISO 21: German ISO 8859-15 Latin 9 PC-8 Bulgarian PC-855 Cyrillic Roman-9 PC-8 Danish/Norwegian (437N) PC-857 Latin 5 (Turkish) Roman Extension PC-8 Greek Alternate (437G) PC-858 Multilingual Euro Ventura ITC Zapf Dingbats PC-8 Turkish (437T) PC-860 Portugal Ventura International PC-8 Latin/Greek...

  • Page 69: Chapter 5: Understanding The Operator Panel

    Understanding the operator panel Section Page Using the operator panel Using the operator panel to change printer settings Menus Disabled Using the printer menus You can change most printer settings from your software application or printer driver. Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer.

  • Page 70: Using The Operator Panel

    Understanding the operator panel Using the operator panel The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light that flashes when the printer is processing a job indicated by the Busy message. Menu Select Return...
  • Page 71 Understanding the operator panel The following information describes the functions of each button. Button Function Press Go to: • Return to the Ready state if the printer is offline (the message does not appear on Ready the display). • Exit printer menus and return to the Ready state. •...

  • Page 72: Using The Operator Panel To Change Printer Settings

    Understanding the operator panel Using the operator panel to change printer settings From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the panel to alter the setup and operating environment of the printer. Using printer menus for an explanation of all the menu items.

  • Page 73: Menus Disabled

    Understanding the operator panel When you select a new setting from the operator panel, the asterisk moves next to the selected setting to identify it as the current user default. User defaults are the settings you select for different printer functions and store in printer memory. Once stored, these settings remain active until new ones are stored or the factory defaults are restored.

  • Page 74: Using The Printer Menus

    Understanding the operator panel Using the printer menus Select a menu or menu item for more details. Paper Menu Job Menu Finishing Menu Utilities Menu Paper Source Confidential Job Duplex Print Menus Paper Size Held Jobs Duplex Bind Print Net Setup Paper Type Cancel Job Copies...

  • Page 75: Paper Menu

    Understanding the operator panel Paper Menu Use the Paper Menu to define the print media loaded in each tray and the default source and output bin. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values Configure...
  • Page 76 Understanding the operator panel Menu item Purpose Values Paper To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single-sided job. Loading 1 Select a paper type. Card Stock Load Note: If a user-defined name is Colored Loading available, it is displayed instead of Custom <x>...
  • Page 77 Understanding the operator panel Menu item Purpose Values Paper Size To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. 1 Select a paper source. Tray <x>...
  • Page 78 Understanding the operator panel Menu item Purpose Values Paper To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Texture Use Paper Texture in connection with the Paper Type and Paper Weight menu items. You may need to change those menu items to optimize print quality for your specific paper.
  • Page 79 Understanding the operator panel Menu item Purpose Values Paper Type To identify the type of paper installed in each paper source. Use this menu item to: • Optimize print quality for the specified paper. • Select paper sources through your software application by selecting type and size.
  • Page 80 Understanding the operator panel Menu item Purpose Values Paper To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. Weight 1 Select a paper type. Plain Weight Note: If a user-defined name is CardStock Weight available, it is displayed instead of...

  • Page 81: Finishing Menu

    Understanding the operator panel Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values Blank Pages To specify whether to include Do Not Print* Does not print application- application-generated blank pages...
  • Page 82 Understanding the operator panel Menu item Purpose Values Multipage To print a border around each None* Does not print a border around page image when using Multipage each page image. Border Print. Solid Prints a solid line border around each page image. Multipage To determine the positioning of Horizontal*...

  • Page 83: Utilities Menu

    Understanding the operator panel Menu item Purpose Values Separator To insert blank separator sheets None* Does not insert separator sheets. between jobs, between multiple Sheets Between Inserts a blank sheet between copies of a job, or between each Copies each copy of a job. If Collation is page of a job.
  • Page 84 Understanding the operator panel Menu item Purpose Values Factory To return your printer settings to Restore • All menu items are returned to the factory default values. the factory default values Defaults except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu.

  • Page 85: Job Menu

    Understanding the operator panel Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu to open the Job Menu. Menu item Purpose Values...
  • Page 86 Understanding the operator panel Menu item Purpose Values Held Jobs To print Reserve Print, Repeat Print All Jobs Prints all held jobs. Print, or Verify Print jobs stored in Print A Job Prints the specified held job. Press printer memory. to scroll through the list of Menu held jobs.

  • Page 87: Quality Menu

    Understanding the operator panel Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values PictureGrade To improve the quality of Uses modified screening grayscale printing at 600 dots parameters to improve print quality...

  • Page 88: Setup Menu

    Understanding the operator panel Setup Menu Use the Setup Menu to configure a variety of printer features. Menu item Purpose Values Alarm To establish whether the printer Printer does not sound an alarm. sounds an alarm when the printer Control Single* Printer sounds three quick beeps.
  • Page 89 Understanding the operator panel Menu item Purpose Values Download To specify the storage location for RAM* All downloaded resources are downloaded resources. automatically stored in printer Target memory (RAM). Storing downloaded resources in flash memory or on a hard disk is Flash All downloaded resources are permanent storage rather than the...
  • Page 90 Understanding the operator panel Menu item Purpose Values Power Saver To specify the amount of time (in Disabled This value does not appear unless minutes) the printer waits after a Energy Conserve is set to Off. job is printed before it goes into a 1...240 Specifies the amount of time after reduced power state.
  • Page 91 Understanding the operator panel Menu item Purpose Values Printer To establish the default printer PCL Emulation PCL emulation, compatible with language used to communicate Hewlett-Packard printers. Language data from the computer to the PS Emulation* PostScript emulation, compatible printer. with Adobe PostScript language. Note: Setting a printer language PPDS PPDS emulation.

  • Page 92: Pcl Emul Menu

    Understanding the operator panel PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values A4 Width...
  • Page 93 Understanding the operator panel Menu item Purpose Values Lines per To determine the number of lines 1...255 The printer sets the amount of that print on each page. space between each line (vertical Page line spacing) based on the Lines (country/region- per Page, Paper Size, and specific factory...
  • Page 94 Understanding the operator panel Menu item Purpose Values Tray Note: To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. Renumber 1 Select a paper source. Assign Tray <x> Assign MP Feeder Assign Man Env Assign Man Paper 2 Select a value.

  • Page 95: Postscript Menu

    Understanding the operator panel PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values Font Priority To establish the font search order.

  • Page 96: Ppds Menu

    Understanding the operator panel Menu item Purpose Values Orientation To specify the default orientation of Portrait* Prints text and graphics parallel to the PDF. the short edge of the paper for the PDF. Landscape Prints text and graphics parallel to the long edge of the paper for the PDF.
  • Page 97 Understanding the operator panel Menu item Purpose Values Character To determine which code page to The standard code pages are use to print PPDS jobs. used. The addresses from Value 1 change to represent characters and symbols used in non-US English languages.

  • Page 98: Parallel Menu

    Understanding the operator panel Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values...
  • Page 99 Understanding the operator panel Menu item Purpose Values Parallel To configure the size of the parallel Disabled Disables job buffering. Any jobs input buffer. already buffered on the disk are Buffer printed before normal processing Note: Changing this menu item of incoming jobs resumes.

  • Page 100: Network Menu

    Understanding the operator panel Menu item Purpose Values Protocol To specify the parallel interface Standard May resolve some parallel protocol. interface problems. Fastbytes* Provides compatibility with most existing parallel interface implementations (recommended setting). Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>).
  • Page 101 Understanding the operator panel Menu item Purpose Values NPA Mode To specify whether the printer Printer does not perform NPA performs the special processing processing. required for bidirectional Auto* Printer examines the data to communication, following the determine the format and then conventions defined in the processes it appropriately.

  • Page 102: Usb Menu

    Understanding the operator panel USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu item Purpose Values MAC Binary To configure the printer to process Printer processes raw binary...

  • Page 103: Help Menu

    Understanding the operator panel Menu item Purpose Values To configure the printer so it Printer examines data on the USB automatically switches to interface and selects SmartSwitch PostScript emulation when a print PostScript emulation if the data job received through the USB port indicates that is the required requires it, regardless of the printer language.

  • Page 104: Chapter 6: Understanding The Printer Messages

    Understanding the printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Ready Message What this message means...

  • Page 105: Understanding The Printer Messages

    Understanding the printer messages Message What this message means What you can do Close Door The upper front door is open or the • Close the upper front door. toner cartridge is not installed. • Install the print cartridge. Deactivating PPDS The printer is deactivating PPDS Wait for the message to clear.
  • Page 106 Understanding the printer messages Message What this message means What you can do Held Jobs may be lost The printer memory is too full to • Press Go to clear the message and continue processing print jobs. continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory...
  • Page 107 Understanding the printer messages Message What this message means What you can do Load Manual <x> The printer is trying to feed paper from • Load paper of the size and type the multipurpose feeder, which it requested in the second line of the detects is empty.
  • Page 108 Understanding the printer messages Message What this message means What you can do Printing Quality Test The printer is formatting and printing Wait for the message to clear. the Print Quality Test, which consists of Pages 4 pages. Page 1 contains a mixture of graphics and text, pages 2 and 3 contain only graphics, and page 4 is a blank page.
  • Page 109 Understanding the printer messages Message What this message means What you can do Resetting the Printer The printer is resetting to the current Wait for the message to clear. default settings. Any active print jobs See also: Using the operator panel are canceled.
  • Page 110 Understanding the printer messages Message What this message means What you can do 32 Unsupported An unsupported print cartridge is Remove the print cartridge and install installed. a new one. Print Cartridge See also: Changing the print cartridge 34 Short Paper The printer has determined that the •...
  • Page 111 Understanding the printer messages Message What this message means What you can do 37 Insufficient Memory The printer memory is full and cannot • Press Go to clear the message and continue processing current print jobs. continue the current print job. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is...
  • Page 112 Understanding the printer messages Message What this message means What you can do 50 PPDS Font Error The PPDS interpreter has encountered • Press Go to clear the message and a font error or the printer has received continue printing. invalid PPDS download font data.
  • Page 113 Understanding the printer messages Message What this message means What you can do 56 Standard USB Port Data has been sent to the printer • Press Go to clear the message. The through a USB port, but the USB port printer discards any data received Disabled is disabled.

  • Page 114: Chapter 7: Software And Network Tasks

    Software and network tasks Section Page Printing the menu settings and network setup pages Printing the Print Quality Test Pages Printing a directory list Printing a confidential job Using MarkVision to manage the printer Using Hex Trace mode Software and network tasks...

  • Page 115: Printing The Menu Settings And Network Setup Pages

    Software and network tasks Printing the menu settings and network setup pages The menu settings page shows current settings (user default settings) for the menus, a list of installed options, and available printer memory. You can use this page to verify that all printer options are properly installed and the printer settings are correct.

  • Page 116: Printing The Print Quality Test Pages

    Software and network tasks Printing the Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages: Note: The test pages must be printed on letter, legal, or A4 paper. Turn off the printer. Press and hold Select and Return as you turn on the printer. Release the buttons once Performing Self Test displays.

  • Page 117: Printing A Directory List

    Software and network tasks Printing a directory list A directory listing shows all the resources stored in flash memory or on the hard disk. To print a listing: Make sure the printer is on and the Ready message appears. Press and release Menu until you see Utilities Menu, and then press Select. Press and release Menu until Print Directory appears, and then press Select.

  • Page 118: Entering A Personal Identification Number (Pin)

    Software and network tasks Entering a personal identification number (PIN) When you select Confidential Job from the Job Menu, the following prompt appears on the display after you select your user name: Enter PIN: =____ Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job.

  • Page 119: Using Markvision To Manage The Printer

    Software and network tasks Using MarkVision to manage the printer To understand how MarkVision can help you manage the printer, refer to the drivers CD. Using Hex Trace mode When unexpected characters print or characters are missing, use Hex Trace to help you determine if the language interpreter or the cable has a problem.

  • Page 120: Chapter 8: Supplies And Maintenance Information

    Supplies and maintenance information Section Page Maintaining the printer Determining the status of supplies Conserving supplies Ordering supplies Storing the print cartridge Changing the print cartridge Replacing the charge roll Removing options Maintaining the printer Periodically, you need to replace the print cartridge and clean the printer to maintain optimum print quality.

  • Page 121: Determining The Status Of Supplies

    Supplies and maintenance information Determining the status of supplies The printer uses the second line of the display to alert you to any supply or maintenance items that need replacing. However, the printer can only display information about one item at a time. If you want to determine the status of consumables installed in your printer, you can print the menu settings page from the Utilities Menu.

  • Page 122: Conserving Supplies

    Supplies and maintenance information Conserving supplies Conserving supplies lowers printing costs. Several settings in your application software or on the display let you conserve toner and paper: For more information, Supply Setting What the setting does see... Toner Toner Darkness in the Lets you adjust the level of toner released Toner Darkness Quality Menu...

  • Page 123: Ordering Supplies

    Supplies and maintenance information Ordering supplies To order supplies, contact the place where you bought your printer for more information. Ordering a print cartridge When the 88 Toner Low message appears, you should order a new print cartridge. You can print a few hundred pages after the 88 Toner Low message comes on.

  • Page 124: Storing The Print Cartridge

    Supplies and maintenance information Storing the print cartridge Store the print cartridge in the original packaging until you are ready to install it. Do not store the print cartridge in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidity or temperature. •...

  • Page 125: Changing The Print Cartridge

    Supplies and maintenance information Changing the print cartridge Note: The manufacturer does not recommend that you use print cartridges from a third- party refiller. Print quality and printer reliability cannot be guaranteed if you do. For best results, use genuine supplies. Removing the used print cartridge Turn the printer off.

  • Page 126: Cleaning The Printer

    Supplies and maintenance information Cleaning the printer Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the printer. Warning: Do not touch the transfer roller or the plastic sensors. Plastic sensor Transfer roller Plastic sensor Installing the new print cartridge Remove the cartridge packaging.
  • Page 127 Supplies and maintenance information Hold the print cartridge by the handle and gently shake it side-to-side to distribute the toner. Handle Changing the print cartridge...
  • Page 128 Supplies and maintenance information Hold the print cartridge by the handle and insert it into the printer: Align the tabs on each side of the cartridge with the slots on each side of the print cartridge cradle. Cradle b Slide the cartridge in until it snaps into place. Close the upper front door.

  • Page 129: Replacing The Charge Roll

    Supplies and maintenance information Replacing the charge roll Order a new charge roll kit when toner fog or background shading appears on printed pages. See Ordering supplies for information on ordering a charge roll. Turn the printer off and unplug the printer power cord. Open the upper front door.
  • Page 130 Supplies and maintenance information Gently rotate the charge roll between your fingers and pull it to the right to remove it from the left tab. Pull the charge roll straight out of the printer. Replacing the charge roll...
  • Page 131 Supplies and maintenance information Remove the new charge roll from its packaging. Warning: Do not remove the wrapper from the charge roll until you have installed it. Touching the cylinder part without the wrapper contaminates the charge roll and affects printing.
  • Page 132 Supplies and maintenance information Push the right side of the charge roll up into the tab with the arrow label until it snaps into place. Note: You may need to hold the upper front door still while inserting the charge roll into the right side.
  • Page 133 Supplies and maintenance information Remove the charge roll wrapper by pulling it off the roller and out of the printer. Reinstall the print cartridge and close the front door. Plug the printer power cord into a properly grounded electrical outlet. Replacing the charge roll...

  • Page 134: Removing Options

    Supplies and maintenance information Removing options Removing the printer from an optional drawer You can remove the printer from a 250-sheet drawer and/or the 500-sheet drawer using the same method. Turn the printer power off. Unplug the printer power cord. Disconnect all cables from the back of the printer.

  • Page 135: Removing Optional Printer Memory Or Firmware Cards

    Supplies and maintenance information Removing optional printer memory or firmware cards These instructions can help you remove optional printer memory or firmware cards. Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board Turn the printer off and unplug the printer power cord. Disconnect all cables from the back of the printer.
  • Page 136 Supplies and maintenance information Swing the side cover away from the printer, and then slide the cover toward the back of the printer to remove it. Loosen the five screws on the shield, but do not remove them completely. Slide the shield to the left until the screws fit into the keyholes on the cover. Remove the shield and set it aside.
  • Page 137 Supplies and maintenance information Removing an optional memory card Complete the following steps to remove an optional printer memory card. Warning: Optional memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional memory card. Remove the shield.
  • Page 138 Supplies and maintenance information Removing an optional firmware card Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. Remove the shield. See Accessing the system board. Locate the firmware card you want to remove.
  • Page 139 Supplies and maintenance information Reinstalling the shield Align the five keyholes with five screws on the system board. Slide the shield to the right, and then tighten the screws. Removing options...
  • Page 140 Supplies and maintenance information Reattaching the side cover Align the three tabs on the back of the side cover with the slots on the printer. Align the tabs on the bottom of the side cover with the slots at bottom of the printer. Removing options...
  • Page 141 Supplies and maintenance information Press the side cover firmly into place, making sure that the two tabs are in place, and that the ridge on top of the side cover aligns with the ridge on the printer. Tabs Ridge Close the upper front door and multipurpose feeder door. Reconnect all cables on the back of the printer.

  • Page 142: Chapter 9: Administration

    Administration The following sections are for a network administrator in charge of the printer. Section Page Disabling the operator panel menus Restoring factory default settings Using the Print and Hold function Administration...

  • Page 143: Disabling The Operator Panel Menus

    Administration Disabling the operator panel menus Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel. To disable the operator panel menus so that changes cannot be made to the printer default settings: Turn the printer off.

  • Page 144: Restoring Factory Default Settings

    Administration Restoring factory default settings When you first enter the printer menus from the operator panel, you may notice an asterisk (*) next to a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings.

  • Page 145: Using The Print And Hold Function

    Administration Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.

  • Page 146: Accessing Held Jobs From The Operator Panel

    Administration Accessing held jobs from the operator panel To access held jobs from the operator panel: • If the printer is Busy, press Menu and the Job Menu appears. • If the printer is Ready, continue to step 2. Press and release Menu until you see Held Jobs or Confidential Job on the operator panel display, depending on the type of job you want to access.

  • Page 147: Repeat Print

    Administration Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.

  • Page 148: Confidential Jobs

    Administration Confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose to print or delete the job.

  • Page 149: Chapter 10: Troubleshooting

    Troubleshooting Section Page Solving basic printer problems Solving display problems Solving printing problems Solving print quality problems Solving option problems Solving network printing problems Solving other problems Contacting service Solving basic printer problems Sometimes printer problems are very easy to solve. When you have a problem, first make sure that: •...

  • Page 150: Solving Display Problems

    Troubleshooting Solving display problems Problem Action Operator panel displays only • Turn the printer off, wait about 10 seconds, and turn the printer on. diamonds or is blank. • Performing Self Test appears on the operator panel. When the test is completed, Ready is displayed. If the messages do not appear, turn the printer off and contact the place you bought your printer.

  • Page 151: Solving Printing Problems

    Troubleshooting Solving printing problems Problem Solution The printer prints slowly when Best The higher the quality you select, the slower the print job will print. If quality is chosen in the printer speed is necessary, choose Draft or Normal as the quality setting. Using driver.
  • Page 152 Troubleshooting Problem Solution Print media misfeeds or multiple • Make sure the print media you are using meets the specifications for feeds occur. your printer. See Print media sources and specifications for more information. • Flex print media before loading it in any of the sources. •...
  • Page 153 Troubleshooting Problem Solution The print media fails to feed from • Remove the print media and fan it. tray 1 (standard tray). • Make sure Tray 1 is selected from the printer driver or on the operator panel. • Do not overfill the tray. •...

  • Page 154: Turning On Reduced Curl Mode

    Troubleshooting Problem Solution The paper is curled once it exits • Use paper that is sealed in its original packaging. the printer. • Turn the paper over. • Rotate the paper 180 degrees. • If you are printing a multi-page job, try duplexing it. •...

  • Page 155: Solving Print Quality Problems

    Troubleshooting Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Determining the status of supplies for information about other ways to identify consumables that need to be replaced.
  • Page 156 Troubleshooting Problem Solution Vertical or horizontal streaks • The toner may be low. Remove the print cartridge. To utilize the appear on the page. remaining toner, shake the cartridge gently, and then reinstall it. See Changing the print cartridge for an illustration of how to shake the cartridge.
  • Page 157 Troubleshooting Problem Solution Faint images or repetitive spots • Try a different type of print media. Print media designed for copiers appear on the page. provides the best quality. • Replace the used print cartridge with a new one. See Changing the print cartridge for instructions.
  • Page 158 Troubleshooting Problem Solution Pages are blank. • The print cartridge may be out of toner or defective. Replace the used cartridge with a new one. See Changing the print cartridge instructions. • You may have a software error. Try turning the printer off and back on. •...

  • Page 159: Solving Option Problems

    Troubleshooting Problem Solution Print quality is poor on the second In the Paper Menu, change the Paper Texture to Rough. side of a duplex print job. Print quality is poor when using In the Paper Menu, change the Paper Texture to Rough and the Paper 24# paper with a high cotton...

  • Page 160: Solving Network Printing Problems

    Troubleshooting Solving network printing problems Problem Solution Job did not print or incorrect If you are using a print server, verify that it is set up properly and the characters printed. network cable is connected. Note: Refer to the documentation that came with your print server for more information.

  • Page 161: Notices

    Notices Section Page Based on Times New Roman under license from The Monotype Corporation plc, is a Trademarks CG Times product of Agfa Corporation Licensing notice Chicago Apple Computer, Inc. Clarendon Linotype-Hell AG and/or its subsidiaries Laser notice Eurostile Nebiolo Electronic emission notices Geneva Apple Computer, Inc.

  • Page 162: Licensing Notice

    Licensing notice Electronic emission notices The printer resident software contains: • Software developed and copyrighted by Lexmark Federal Communications Commission (FCC) • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU compliance information statement Lesser General Public License version 2.1 •...

  • Page 163: Printer Energy Consumption

    Printer energy The United Kingdom Telecommunications Act 1984 consumption This apparatus is approved under the approval number NS/G/1234/ J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. The following table documents the power consumption characteristics of the printer. Avis de conformité...

  • Page 164: Index

    Index supported source 10 card stock, exiting to rear output bin 40 A4 Width (PCL Emul Menu) 90 characteristics, print media Advanced Status (Parallel Menu) 96 letterhead 14 Alarm Control (Setup Menu) 86 characters jagged 155 alarms charge roll error messages 86 replacing 127 setting 86 cleaning the printer 124...
  • Page 165 Index binding 58, 79 flash memory enabling 79 defragmenting 81 Duplex (Finishing Menu) 79 formatting 82 Duplex Bind 58 printing downloaded resources 82 Duplex Bind (Finishing Menu) 79 setting as download target 87 duplex printing Font Name (PCL Emul Menu) 90 definition 57 Font Priority (PostScript Menu) 93 from multipurpose feeder 57...
  • Page 166 Index parallel 96 multipurpose feeder 36 USB 100 standard tray 20 transparencies 37 loading print media multipurpose feeder 34 jagged characters 155 optional 250-sheet tray 20 Jam Recovery (Setup Menu) 87 optional 500-sheet tray 26 jams standard tray 20 avoiding 19 logo 36 clearing 43 clearing, paper path 43...
  • Page 167 Index 53 Unformatted Flash 110 Waiting 107 55 Unsupported Flash in Slot X 110 Multipage Border (Finishing Menu) 80 56 Standard USB Port Disabled 111 Multipage Order (Finishing Menu) 80 58 Too Many Flash Options 111 multipage print 80 Scheduled Maintenance 111 border settings 80 88 Toner Low 111 configuring 80...
  • Page 168 Index NPA Mode (Parallel Menu) 96 paper jams NPA Mode (USB Menu) 100 clearing 43 NPA mode, setting paper path 43 network port 99 preventing 19 parallel port 96 reprinting jammed pages 87 USB port 100 paper loading numbers, operator panel 69 optional 250-sheet tray 20 numerical values, selecting 69 Paper Loading (Paper Menu) 74...
  • Page 169 Index MAC Binary PS 96 PCL SmartSwitch, setting NPA Mode 96 See also printer language Parallel Buffer 97 network port 99 Parallel Mode 2 97 parallel port 97 PCL SmartSwitch 97 USB port 100 Protocol 98 PDF Menu (PostScript Menu) 93 PS SmartSwitch 97 personal identification number Parallel Mode 2 (Parallel Menu) 97...
  • Page 170 Index from Windows 56 guidelines 15 print media loading in multipurpose feeder 37 card stock loading in standard tray 20 dimensions supported 10 type, incorrect 150 guidelines print media jams letterhead 14 avoiding 19 letterhead, printing 14 clearing 43 loading multipurpose feeder 34 print media types loading optional 250-sheet tray 20 card stock 11...
  • Page 171 Index toner smudges 153 printing problems uneven edges 155 solving unexpected characters print 156 missing or damaged parts 150 vertical or horizontal streaks 154 multiple sheets feed 150 white streaks on paper 154 optional 250-sheet tray, paper feed print quality, adjusting failure 151 PictureGrade 85 optional 500-sheet tray, paper feed...
  • Page 172 Index unexpected characters print 156 using 40 vertical or horizontal streaks 154 reinstalling shield on system board 137 white streaks on paper 154 Remove Held Jobs (Utilities Menu) 82 printing problems removing incorrect characters 149 metal shield 134 incorrect print media type 150 optional drawer 132 job not printing 149 optional firmware cards 136...
  • Page 173 Index A5 12 transparencies 15 B5 envelope 12 loading 37 C5 envelope 12 tray DL envelope 12 linking 60 executive 12 tray dial 25 folio 12 Tray Renumber (PCL Emul Menu) 92, 95 JIS B5 12 troubleshooting legal 12 clearing operator panel error messages 69 letter 12 display problems 148 statement 12...
  • Page 174 Index printing problems, solving Print Fonts 82 incorrect characters 149 Print Menus 82 incorrect print media type 150 Print Net<x> Setup 82 job not printing 149 Remove Held Jobs 82 misfeeds 150 missing or damaged parts 150 multiple feeds 150 verify print 145 multiple sheets feed 150 optional 250-sheet tray, paper feed...
  • Page 175 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 176 BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004N PO Box 1900 Boulder, CO 80301-9817 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 178 Part Number: 75P6513 Printed in USA G510-2921-00...

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