Confidential And Other Held Jobs Do Not Print; Job Takes Longer Than Expected To Print; Job Prints From The Wrong Tray Or On The Wrong Paper; Incorrect Characters Print - IBM InfoPrint 1634 User Manual

Cause
Internal print server is not set up properly
or is not connected properly.
You are using the wrong USB or Ethernet
cable, or the cable is not securely
connected.

Confidential and other held jobs do not print

Cause
Formatting error has occurred.
Printer has insufficient memory.
Printer has received invalid data. Delete the job.

Job takes longer than expected to print

Cause
Job is too complex.
Page Protect is set to On. Set Page Protect to Off:

Job prints from the wrong tray or on the wrong paper

Cause
Control panel menu settings do not match the media
loaded in the tray.

Incorrect characters print

Cause
Printer is in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can
Solution
Verify that you have properly installed the print server and configured the
printer for network printing.
•
Make sure you are using a recommended cable.
•
Make sure the connection is secure.
Solution
•
Print the job. (Only part of the job may print.)
•
Delete the job.
Free up additional printer memory by scrolling through the list of held jobs and deleting
some of them.
Solution
Reduce the complexity of your print job by eliminating the number and size of fonts, the
number and complexity of images, and the number of pages in the job.
1
From the control panel, press
2
Press until Settings appears, and then press
3
Press until Setup Menu appears, and then press
4
Press until Page Protect appears, and then press
5
Press until Off appears, and then press
Solution
print your job. Turn the printer off and back on to exit Hex Trace mode.
.
.
Solution
Make sure the Paper Size and Paper Type specified in the
printer software match the paper size and type in the tray.
80
.
.
.