Panasonic KX-TGP500B04 Administrator's Manual

Panasonic KX-TGP500B04 Administrator's Manual

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Administrator Guide

SIP Cordless Phone
KX-TGP500
Model No.
KX-TGP550
Document Version: 2010-08

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Summary of Contents for Panasonic KX-TGP500B04

  • Page 1: Administrator Guide

    Administrator Guide SIP Cordless Phone KX-TGP500 Model No. KX-TGP550 Thank you for purchasing a Panasonic product. Please read this guide before using the unit and save it for future reference. Document Version: 2010-08...
  • Page 2: Related Documentation

    Related documentation includes the Quick Guide and the User Guide. Refer to these guides when needed. • Quick Guide: Explains basic information about the installation and operation of the unit. This guide is provided with the unit or on the Panasonic Web site at: http://panasonic.net/pcc/support/sipphone/ •...
  • Page 3: Table Of Contents

    Table of Contents Table of Contents 1 Initial Setup .....................15 Setup ..........................16 1.1.1 Factory Defaults ......................16 1.1.2 Language Selection for the Unit ..................16 1.1.3 Basic Network Setup ......................16 1.1.4 Overview of Programming ....................19 1.1.5 Pre-provisioning ......................19 1.1.5.1 What is Pre-provisioning? ....................19 1.1.5.2 Pre-provisioning when Setting Static IP Addresses ............20 1.1.5.3...
  • Page 4 Table of Contents Model ........................59 Operating BANK .......................59 IPL Version .......................59 Firmware Version ......................59 3.3.2 Network Status .......................60 3.3.2.1 Network Status ......................60 MAC Address ......................60 Ethernet Link Status (LAN Port) ................60 Ethernet Link Status (PC Port) (KX-TGP550 only) ...........60 Connection Mode ......................61 IP Address ........................61 Subnet Mask ......................61 Default Gateway .......................61...
  • Page 5 Table of Contents 3.4.4.2 STUN Server .......................72 STUN Server Address ....................72 STUN Server Port .....................73 3.4.5 Static NAPT Settings ......................73 3.4.5.1 Global IP Address ......................74 Global IP Address .....................74 3.4.5.2 Enable Global IP Address Usage per Line ..............74 Line 1–Line 8 ......................74 3.4.5.3 External RTP Port ......................74 Channel 1–3 ......................74...
  • Page 6 Table of Contents 3.6.2.2 SIP Server ........................86 Registrar Server Address ..................86 Registrar Server Port ....................86 Proxy Server Address ....................86 Proxy Server Port ......................86 Presence Server Address ..................87 Presence Server Port ....................87 3.6.2.3 Outbound Proxy Server ....................87 Outbound Proxy Server Address ................87 Outbound Proxy Server Port ..................87 3.6.2.4 SIP Service Domain ....................88...
  • Page 7 Table of Contents First CODEC ......................98 Second CODEC ......................99 Third CODEC ......................99 Fourth CODEC ......................100 Fifth CODEC ......................100 Telephone ........................101 3.7.1 Multi Number Settings ....................101 3.7.1.1 Grouping Handset/Handset selection for receiving calls ...........102 Line No........................102 Phone Number ......................102 Handset No......................103 Base (KX-TGP550 only) ..................103 3.7.1.2 Handset and Line No.
  • Page 8 Table of Contents Tone Timings ......................116 3.7.4.3 Ringing Tone ......................116 Tone Frequencies ....................116 Tone Timings ......................117 3.7.4.4 Stutter Tone .......................117 Tone Frequencies ....................117 Tone Timings ......................117 3.7.4.5 Reorder Tone ......................117 Tone Frequencies ....................117 Tone Timings ......................118 3.7.4.6 Howler Tone ......................118 Tone Frequencies ....................118 Tone Timings ......................118 Start Time .......................118...
  • Page 9 Table of Contents 4.3.2 System Time Settings ....................138 TIME_ZONE ......................138 DST_ENABLE ......................138 DST_OFFSET ......................139 DST_START_MONTH ....................139 DST_START_ORDINAL_DAY ..................139 DST_START_DAY_OF_WEEK .................139 DST_START_TIME ....................140 DST_STOP_MONTH ....................140 DST_STOP_ORDINAL_DAY ..................140 DST_STOP_DAY_OF_WEEK ...................141 DST_STOP_TIME .....................141 4.3.3 Syslog Settings ......................141 SYSLOG_EVENT_SIP ....................141 SYSLOG_EVENT_CFG ....................142 SYSLOG_EVENT_VOIP ...................142 SYSLOG_EVENT_TEL .....................142 SYSLOG_ADDR ......................143 SYSLOG_PORT ......................143...
  • Page 10 Table of Contents DNS2_ADDR ......................156 4.4.3 Ethernet Port Settings ....................157 VLAN_ENABLE (KX-TGP550 only) ................157 VLAN_ID_IP_PHONE (KX-TGP550 only) ..............157 VLAN_PRI_IP_PHONE (KX-TGP550 only) ...............157 VLAN_ID_PC (KX-TGP550 only) ................158 VLAN_PRI_PC (KX-TGP550 only) ................158 4.4.4 HTTP Settings ......................158 HTTP_VER ........................158 HTTP_USER_AGENT ....................159 HTTP_SSL_VERIFY ....................159 CFG_ROOT_CERTIFICATE_PATH ................160 4.4.5 Time Adjust Settings ....................160...
  • Page 11 Table of Contents SDP_PTYPE[0–4]_[1–8] ...................170 CODEC_G711_REQ ....................171 CODEC_G729_PARAM ....................171 4.6.2 RTP Settings ........................172 TOS_RTP_[1–8] ......................172 RTCP_INTVL_[1–8] ....................173 MAX_DELAY_[1–8] ....................173 MIN_DELAY_[1–8] ....................174 NOM_DELAY_[1–8] ....................174 RTP_PORT_MIN .......................175 RTP_PORT_MAX ......................175 RTP_PTIME ......................175 4.6.3 Miscellaneous VoIP Settings ..................176 OUTBANDDTMF_[1–8] .....................176 TELEVENT_PTYPE_[1–8] ..................176 RFC2543_HOLD_ENABLE_[1–8] ................176 Line Settings ........................177 4.7.1 Call Control Settings .....................177...
  • Page 12 Table of Contents SIP_PRSNC_PORT_[1–8] ..................191 SIP_2NDPRSNC_ADDR_[1–8] .................191 SIP_2NDPRSNC_PORT_[1–8] .................191 USE_DEL_REG_OPEN_[1–8] ..................191 USE_DEL_REG_CLOSE_[1–8] ................192 PORT_PUNCH_INTVL_[1–8] ..................192 SIP_SUBS_EXPIRE_[1–8] ..................192 SUB_RTX_INTVL_[1–8] ....................193 REG_RTX_INTVL_[1–8] ...................193 SIP_P_PREFERRED_ID_[1–8] .................193 SIP_PRIVACY_[1–8] ....................194 ADD_USER_PHONE_[1–8] ..................194 SDP_USER_ID_[1–8] ....................194 SUB_INTERVAL_RATE_[1–8] ..................194 SIP_OUTPROXY_ADDR_[1–8] ................195 SIP_OUTPROXY_PORT_[1–8] .................195 SIP_TRANSPORT_[1–8] ...................195 SIP_ANM_DISPNAME_[1–8] ..................196 SIP_ANM_USERNAME_[1–8] ..................196 SIP_ANM_HOSTNAME_[1–8] ..................196 SIP_DETECT_SSAF_[1–8] ..................197 SIP_RCV_DET_HEADER_[1–8] ................197...
  • Page 13: Administrator Guide

    Table of Contents 10.1 Revision History ......................248 10.1.1 KX-TGP500/KX-TGP550 Software File Version 12.04/22.04 or later ......248 Index......................249 Document Version 2010-08 Administrator Guide...
  • Page 14 Table of Contents Administrator Guide Document Version 2010-08...
  • Page 15: Initial Setup

    Section 1 Initial Setup This section provides an overview of the setup procedures for the unit. Document Version 2010-08 Administrator Guide...
  • Page 16: Setup

    The available languages may differ depending on the country/area of use. Note • To select the display language for the base unit or handsets, refer to the User Guide on the Panasonic Web site (® see Introduction). • To select the display language for the Web user interface, see 3.5.1 Web Language.
  • Page 17: Dns Server Settings

    For details about the individual network settings that can be configured via the base unit and handsets, or using the Web user interface, refer to the Quick Guide on the Panasonic Web site (® see Introduction) or see 3.4.1 Basic Network Settings.
  • Page 18 1.1.3 Basic Network Setup In cases when buttons/soft key icons are shown in symbols/pictures (middle soft key) ® [#][5][0][0] Base unit: (center of joystick) ® [#][5][0][0] Handset: [ ]/[ ]: Select "On" for DHCP ® [ ]/[ ]: Select "Automatic" for DNS ® •...
  • Page 19: Overview Of Programming

    1.1.5 Pre-provisioning To configure network settings manually Click the [Network] tab, and then click [Basic Network Settings]. Select [Static] for [Connection Mode]. Enter an IP address in [Static IP Address]. Enter the subnet mask in [Subnet Mask]. Enter a default gateway address in [Default Gateway]. Enter the address for the primary DNS server in [DNS1].
  • Page 20: Pre-Provisioning When Setting Static Ip Addresses

    1.1.5 Pre-provisioning For details about the settings that can be configured with the configuration files and how to specify the settings, see Section 4 Configuration File Programming. Factory Phone system dealer Preset Pre-provisioning Pre-provisioning data Factory defaults Factory defaults Pre-provisioning can aid the installation process by allowing phone system dealers to configure beforehand the minimum settings required to operate the unit.
  • Page 21: Server For Pre-Provisioning

    Provisioning server name (where the provisioning.example.com configuration file used for provisioning is to be stored) Distribution directory of the provisioning server /Panasonic File name of the configuration file used for Config0080F0123456.cfg provisioning URL of the configuration file used for http://provisioning.example.com/Panasonic/ provisioning Config0080F0123456.cfg...
  • Page 22 192.168.0.16 to 192.168.0.63 File name of the configuration file used for KX-TGP500B01.cfg pre-provisioning URL of the configuration file used for CFG_STANDARD_FILE_PATH="http:// provisioning.example.com/Panasonic/ provisioning that is entered in the configuration file Config{MAC}.cfg" Note • "{MAC}" is replaced by the MAC address of the unit.
  • Page 23: Provisioning

    1.1.6 Provisioning 1.1.6 Provisioning 1.1.6.1 What is Provisioning? After pre-provisioning has been performed (® see 1.1.5 Pre-provisioning), you can set up the unit automatically by downloading the configuration file stored on the provisioning server into the unit. This is called "provisioning".
  • Page 24: Using 2 Types Of Configuration Files

    Time Protocol) servers managed by your phone system dealer. This configuration file is used by all the units. Example of the configuration file’s URL: http://prov.example.com/Panasonic/ConfigCommon.cfg Product configuration file Configure settings that are required for a particular model, such as the default setting of the privacy mode. This configuration file is used by all the units that have the same model name.
  • Page 25: Downloading Configuration Files

    Department Name URL of Product Configuration File Planning http://prov.example.com/Panasonic/ConfigPlanning.cfg 1.1.6.4 Downloading Configuration Files A unit downloads configuration files when it starts up, at regular intervals, and when directed to do so by the server. In addition, you can prohibit units from downloading the configuration files. For details about the settings, see 3.8.3 Provisioning Maintenance and 4.3.5 Provisioning Settings.
  • Page 26: Provisioning Server Setting Example

    Panasonic/Config{MAC}.cfg" • CFG_MASTER_FILE_PATH="http://prov.example.com/ Panasonic/ConfigCommon.cfg" Directory on the provisioning Create the "Panasonic" directory just under the HTTP root directory of the server containing the provisioning server. configuration files File name of configuration Store the following configuration files in the "Panasonic" directory.
  • Page 27: Encryption

    1.1.6 Provisioning http://prov.example.com/Panasonic/Config0080F0111111.cfg The unit with the MAC address 0080F0222222 accesses the following URLs: http://prov.example.com/Panasonic/ConfigCommon.cfg http://prov.example.com/Panasonic/Config0080F0222222.cfg Example Provisioning Direction from the Server The following figure shows an example NOTIFY message from the server, directing the units to perform provisioning. The text "check-sync" is specified for "CFG_RESYNC_FROM_SIP".
  • Page 28 1.1.6 Provisioning To decrypt configuration files, the unit uses the encryption key registered to it beforehand. The unit determines the encryption status by checking the extension of the downloaded configuration file. For details about encrypting configuration files, contact the appropriate person in your organization. Extension of Configuration Configuration File Parameters Used for Decrypting File...
  • Page 29: Web User Interface Programming

    1.1.7 Web User Interface Programming 1.1.7 Web User Interface Programming After connecting the unit to your network, you can configure the unit’s settings by accessing the Web user interface from a PC connected to the same network. For details, see Section 3 Web User Interface Programming.
  • Page 30: Phone User Interface Programming

    You can change the settings directly from the unit. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). For details about additional features available with direct commands, see Section 2 Phone User Interface Programming.
  • Page 31: Nat (Network Address Translation) Setup

    1.1.10 Other Network Settings 1.1.10.2 NAT (Network Address Translation) Setup This section provides information about configuring a router that uses NAT. Internet Global IP address: xxx.yyy.zzz.127 Router Switching SIP Cordless Phone Private IP address: Private IP address: 192.168.228.11 192.168.228.12 If the unit is connected to a network that uses a NAT router and a private IP address is assigned to each terminal on the network, depending on your phone system’s setup, you might need to configure the unit and router so as to use NAT Traversal techniques.
  • Page 32: Global Address Detection

    1.1.10 Other Network Settings To set the router’s external (global) IP address and reception port number in the unit In the Web user interface, click the [Network] tab, click [Static NAPT Settings], and then enter the router’s global IP address in [Global IP Address]. Select [Yes] for [Enable Global IP Address Usage per Line] for each line.
  • Page 33: Reset And Firmware Update

    1.2.1 Reset NATs) or SIP messages, to perform this feature. For details about specifying this setting through the Web user interface, see 3.4.4 Global Address Detection. To set Global Address Detection In the Web user interface, click the [Network] tab, click [Global Address Detection], and then select [STUN] for [Detection Method].
  • Page 34: Resetting The Settings Made Through The Web User Interface (Reset Web Settings)

    1.2.2 Firmware Update • If these settings (with the exception of PHY settings and terminal number settings) were made through configuration file programming, the set values made through configuration file programming remain effective, even if you perform Reset Web Settings. 1.2.1.2 Resetting the Settings Made through the Web User Interface (Reset Web Settings) Performing Reset Web Settings from the Web user interface (®...
  • Page 35: Phone User Interface Programming

    Section 2 Phone User Interface Programming This section explains how to configure the unit by entering direct commands through the phone user interface. Document Version 2010-08 Administrator Guide...
  • Page 36: Phone User Interface Programming

    To enter direct commands, use the keys and soft keys on the base unit (KX-TGP550 only) or handset. For details about the other available features, settings and key operations on the phone user interface, refer to the User Guide on the Panasonic Web site (® see Introduction). 2.1.1 Phone User Interface Feature List and Direct Commands The following table shows additional features programmable with direct commands.
  • Page 37: Vlan Settings (Kx-Tgp550 Only)

    2.1.3 VLAN Settings (KX-TGP550 only) To set the link speed and duplex mode In cases when buttons/soft key icons are shown in English alphabet Base unit: [MENU] (middle soft key) ® [#][5][3][0] Handset: [MENU] (center of joystick) ® [#][5][3][0] • For KX-TGP500 users: go to step 4.
  • Page 38: Ip Reset

    2.1.4 IP Reset [ ]/[ ]: Select "Enable VLAN" ® [ ]/[ ]: Select "Yes" ® • Select "No" to disable VLAN settings. Base unit: [ Handset: [ To set VLAN for IP Phone/PC In cases when buttons/soft key icons are shown in English alphabet Base unit: [MENU] (middle soft key) ®...
  • Page 39: Terminal Number Settings

    2.1.5 Terminal Number Settings • PHY settings (speed and duplex mode of the either LAN or PC port are restored to "automatic") • VLAN settings (disabled) • Terminal number settings (restored to "automatic") To perform IP Reset In cases when buttons/soft key icons are shown in English alphabet Base unit: [MENU] (middle soft key) ®...
  • Page 40: Reset Web Id/Password

    2.1.6 Reset Web ID/Password [ ]/[ ]: Select the desired terminal number ("Auto", "Terminal 1"–"Terminal 9") ® Base unit: [ Handset: [ 2.1.6 Reset Web ID/Password Reset Web ID/Password resets all the IDs and passwords required for users and administrators to access the Web user interface (®...
  • Page 41: Web User Interface Programming

    Section 3 Web User Interface Programming This section provides information about the settings available in the Web user interface. Document Version 2010-08 Administrator Guide...
  • Page 42: Web User Interface Setting List

    3.1 Web User Interface Setting List 3.1 Web User Interface Setting List The following tables show all the settings that you can configure from the Web user interface and the access levels. For details about each setting, see the reference pages listed. Status Access Level...
  • Page 43 3.1 Web User Interface Setting List Network Access Level Menu Item Section Title Setting Ref. Basic Network Connection Mode Connection Mode ü ü Page 64 Settings DHCP Settings Host Name ü Page 64 Domain Name Server ü ü Page 65 Static Settings Static IP Address ü...
  • Page 44 3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. Static NAPT Global IP Address Global IP Address ü Page 74 Settings Enable Global IP Line 1–Line 8 ü Page 74 Address Usage per Line External RTP Port Channel 1–3 ü...
  • Page 45: Section Title

    3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. Time Adjust Synchronization Enable Synchronization by ü ü Page 79 Settings Synchronization Interval ü ü Page 79 Time Server NTP Server Address ü ü Page 80 Time Zone Time Zone ü...
  • Page 46 3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. SIP Settings Phone Number Phone Number ü Page 85 [Line 1]–[Line 8] Line ID ü Page 86 SIP Server Registrar Server Address ü Page 86 Registrar Server Port ü...
  • Page 47 3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. VoIP Settings Quality of Service (QoS) RTP Packet QoS (DSCP) ü Page 95 [Line 1]–[Line 8] Statistical Information RTCP Interval ü Page 96 Jitter Buffer Maximum Delay ü...
  • Page 48 3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. Call Control Call Control Send SUBSCRIBE to Voice ü Page 105 Mail Server Conference Server Address ü Page 105 Inter-digit Timeout ü Page 105 Emergency Call Phone 1–5 ü...
  • Page 49 3.1 Web User Interface Setting List Access Level Menu Item Section Title Setting Ref. Tone Settings Dial Tone Tone Frequencies ü Page 115 Tone Timings ü Page 115 Busy Tone Tone Frequencies ü Page 116 Tone Timings ü Page 116 Ringing Tone Tone Frequencies Page 116...
  • Page 50: Programming Instructions

    Language (recommended) English Opening/Closing the Web Port To access the Web user interface, you must open the unit’s Web port beforehand. For details, refer to the User Guide on the Panasonic Web site (® see Introduction). Administrator Guide Document Version 2010-08...
  • Page 51 3.2.1 Before Accessing the Web User Interface Configuring Settings from the Base Unit (KX-TGP550 only)/Handset To open the unit’s Web port In cases when buttons/soft key icons are shown in English alphabet Base unit: [MENU] (middle soft key) ® [#][5][3][4] Handset: [MENU] (center of joystick) ®...
  • Page 52: Accessing The Web User Interface

    3.2.2 Accessing the Web User Interface Access Levels (IDs and Passwords) 2 accounts with different access privileges are provided for accessing the Web user interface: User and Administrator. Each account has its own ID and password, which are required to log in to the Web user interface.
  • Page 53 3.2.2 Accessing the Web User Interface To access the Web user interface Open your Web browser, and then enter "http://" followed by the unit’s IP address into the address field of your browser. Note • To determine the unit’s IP address, perform the following operations on the base unit (KX-TGP550 only) or handset: In cases when buttons/soft key icons are shown in English alphabet Base unit: [MENU] (middle soft key) ®...
  • Page 54: Controls On The Window

    3.2.2 Accessing the Web User Interface Controls on the Window The Web user interface window contains various controls for navigating and configuring settings. The following figure shows the controls that are displayed on the [Basic Network Settings] screen as an example: Note •...
  • Page 55: Entering Characters

    3.2.2 Accessing the Web User Interface Button Function Refresh Updates the status information displayed on the screen. This button is displayed in the upper-right area of the [Network Status] and [VoIP Status] screens. Entering Characters In the Web user interface, when specifying a name, message, password, or other text item, you can enter any of the ASCII characters displayed in the following table with a white background.
  • Page 56 3.2.2 Accessing the Web User Interface Result Message Description Applicable Screens Complete The operation has successfully completed. All screens except 3.7.6 Export Phonebook Failed (Parameter Error) The operation failed because: All screens • Some specified values are out of range or invalid.
  • Page 57 3.2.2 Accessing the Web User Interface Result Message Description Applicable Screens Failed (Canceled) The operation failed because: 3.7.5 Import Phonebook • While transferring the phonebook data, – The following key was pressed on the handset. In cases when buttons/soft key icons are shown in English alphabet [OFF]...
  • Page 58: Status

    3.3 Status Result Message Description Applicable Screens Failed (File Size Error) The operation failed because: 3.7.5 Import Phonebook • The size of the imported phonebook is too large. • 3.8.2 Local Firmware The size of the firmware file is Update insufficient.
  • Page 59: Version Information

    3.3.1 Version Information 3.3.1 Version Information This screen allows you to view the current version information such as the model number and the firmware version of the unit. 3.3.1.1 Version Information Model Description Indicates the model number of the unit (reference only). Value Range Model number Default Value...
  • Page 60: Network Status

    3.3.2 Network Status Default Value Current firmware version 3.3.2 Network Status This screen allows you to view the current network information of the unit, such as the MAC address, IP address, Ethernet port status, etc. Clicking [Refresh] updates the information displayed on the screen. 3.3.2.1 Network Status MAC Address Description...
  • Page 61: Connection Mode

    3.3.2 Network Status Connection Mode Description Indicates whether the IP address of the unit is assigned automatically (DHCP) or manually (static) (reference only). Value Range • DHCP • Static Default Value Not applicable. IP Address Description Indicates the currently assigned IP address of the unit (reference only). Value Range IP address Default Value...
  • Page 62: Dns2

    3.3.3 VoIP Status DNS2 Description Indicates the specified IP address of the secondary DNS server (reference only). Note • If the secondary DNS server address is not specified, this field will be left blank. Value Range IP address of the secondary DNS server Default Value Not applicable.
  • Page 63: Voip Status

    3.4.1 Basic Network Settings Default Value Not applicable. VoIP Status Description Indicates the current VoIP status of each line (reference only). Value Range • Registered: The unit has been registered to the SIP server, and the line can be used. •...
  • Page 64: Connection Mode

    3.4.1 Basic Network Settings "Embedded web" on the base unit (KX-TGP550 only) or handset (® see Opening/Closing the Web Port in 3.2.1 Before Accessing the Web User Interface). 3.4.1.1 Connection Mode Connection Mode Description Selects whether to assign the IP address automatically (DHCP) or manually (static).
  • Page 65: Domain Name Server

    3.4.1 Basic Network Settings Default Value Model number (example: TGP5nn) Configuration File Reference HOST_NAME (Page 153) Domain Name Server Description Selects whether to receive DNS server addresses automatically or to assign a DNS server addresses (up to 2) manually. Note •...
  • Page 66: Subnet Mask

    3.4.1 Basic Network Settings Subnet Mask Description Specifies the subnet mask for the unit. Note • This setting is available only when [Connection Mode] is set to [Static]. Value Range Max. 15 characters ("n.n.n.n" [n=0–255], except "0.0.0.0", "255.255.255.255", "127.0.0.1", etc.) Default Value Not stored.
  • Page 67: Dns2

    3.4.2 Ethernet Port Settings DNS2 Description Specifies the IP address of the secondary DNS server. Note • This setting is available only when [Connection Mode] is set to [Static]. Value Range Max. 15 characters ("n.n.n.n" [n=0–255], except "0.0.0.0", "255.255.255.255", "127.0.0.1", etc.) Default Value Not stored.
  • Page 68: Pc Port (Kx-Tgp550 Only)

    3.4.2 Ethernet Port Settings Value Range • Auto Negotiation • 100 Mbps/Full Duplex • 100 Mbps/Half Duplex • 10 Mbps/Full Duplex • 10 Mbps/Half Duplex Default Value Auto Negotiation Phone User Interface 2.1.2 Speed/Duplex Settings (Page 36) Reference PC Port (KX-TGP550 only) Description Selects the connection mode (link speed and duplex mode) of the PC port.
  • Page 69: Ip Phone (Priority) (Kx-Tgp550 Only)

    3.4.2 Ethernet Port Settings Configuration File Reference VLAN_ID_IP_PHONE (KX-TGP550 only) (Page 157) IP Phone (Priority) (KX-TGP550 only) Description Selects the priority number for the unit. Value Range 0–7 Default Value Phone User Interface 2.1.3 VLAN Settings (KX-TGP550 only) (Page 37) Reference Configuration File Reference VLAN_PRI_IP_PHONE (KX-TGP550 only) (Page 157)
  • Page 70: Http Client Settings

    3.4.3 HTTP Client Settings 3.4.3 HTTP Client Settings This screen allows you to change the HTTP client settings for the unit in order to access the HTTP server of your phone system and download configuration files. 3.4.3.1 HTTP Client Settings HTTP Version Description Selects which version of the HTTP protocol to use for HTTP...
  • Page 71: Proxy Server Settings

    3.4.3 HTTP Client Settings Value Range Max. 40 characters Note • You cannot leave this field empty. • If "{mac}" is included in this field, it will be replaced with the unit’s MAC address in lower-case. • If "{MAC}" is included in this field, it will be replaced with the unit’s MAC address in upper-case.
  • Page 72: Global Address Detection

    3.4.4 Global Address Detection 3.4.4 Global Address Detection This screen allows you to configure the Global Address Detection feature and STUN server settings. The global IP address of the network the unit is connected to will be detected periodically. If the global IP address has changed, the new address will be registered to the SIP server.
  • Page 73: Stun Server Port

    3.4.5 Static NAPT Settings Value Range Max. 127 characters Default Value Not stored. Configuration File Reference STUN_SERV_ADDR (Page 161) STUN Server Port Description Specifies the port number of the STUN server. Value Range 1–65535 Default Value 3478 Configuration File Reference STUN_SERV_PORT (Page 161) 3.4.5 Static NAPT Settings This screen allows you to configure the NAPT (Network Address Port Translation) settings.
  • Page 74: Global Ip Address

    3.4.5 Static NAPT Settings 3.4.5.1 Global IP Address Global IP Address Description Specifies the global IP address of your network. Note • You must enter a value in this field if at least 1 of [Line 1]– [Line 8] is set to [Yes], or when port numbers are specified in [Channel 1–3].
  • Page 75: System

    3.5.1 Web Language 3.5 System This section provides detailed descriptions about all the settings classified under the [System] tab. 3.5.1 Web Language This screen allows you to select the language used for the Web user interface. The language setting is only applicable when you log in to the Web user interface as User.
  • Page 76: Administrator Password

    3.5.2 Administrator Password 3.5.2 Administrator Password This screen allows you to change the password used to authenticate the Administrator account when logging in to the Web user interface. Note • For security reasons, the characters entered for the password are masked by special characters, which differ depending on the Web browser.
  • Page 77: Change User Password

    3.5.3 Change User Password 3.5.3 Change User Password This screen allows you to change the password used to authenticate the User account when logging in to the Web user interface. Note • For security reasons, the characters entered for the password are masked by special characters, which differ depending on the Web browser.
  • Page 78: Web Server Settings

    3.5.4 Web Server Settings Default Value Not stored. Configuration File Reference USER_PASS (Page 137) 3.5.4 Web Server Settings This screen allows you to change the Web server settings. 3.5.4.1 Web Server Settings Web Server Port Description Specifies the port number used by the Web server. Value Range 80, 1024–49151 Note...
  • Page 79: Time Adjust Settings

    3.5.5 Time Adjust Settings 3.5.5 Time Adjust Settings This screen allows you to enable automatic clock adjustment using an NTP server and configure the settings for DST (Daylight Saving Time), also known as Summer Time. 3.5.5.1 Synchronization Enable Synchronization by NTP Description Selects whether to enable the unit to automatically adjust its clock according to the time information provided by an NTP server.
  • Page 80: Time Server

    3.5.5 Time Adjust Settings Configuration File Reference TIME_QUERY_INTVL (Page 161) 3.5.5.2 Time Server NTP Server Address Description Specifies the IP address or FQDN of the NTP server. Value Range Max. 127 characters Default Value Not stored. Configuration File Reference NTP_ADDR (Page 160) 3.5.5.3 Time Zone Time Zone Description...
  • Page 81: Start Day And Time Of Dst (Start Day And Time Of Summer Time)

    3.5.5 Time Adjust Settings 3.5.5.5 Start Day and Time of DST (Start Day and Time of Summer Time) Month Description Selects the month in which DST (Summer Time) starts. Value Range • January • February • March • April • •...
  • Page 82: Time

    3.5.5 Time Adjust Settings Time Description Specifies the start time of DST (Summer Time) in minutes after 12:00 Value Range 0–1439 Default Value Configuration File Reference DST_START_TIME (Page 140) 3.5.5.6 End Day and Time of DST (End Day and Time of Summer Time) Month Description Selects the month in which DST (Summer Time) ends.
  • Page 83: Time

    3.6.1 SIP Settings Value Range • Sunday • Monday • Tuesday • Wednesday • Thursday • Friday • Saturday Default Value Sunday Configuration File Reference DST_STOP_DAY_OF_WEEK (Page 141) Time Description Specifies the end time of DST (Summer Time) in minutes after 12:00 Value Range 0–1439 Default Value...
  • Page 84: Sip Setting

    3.6.1 SIP Settings 3.6.1.1 SIP Setting SIP User Agent Description Specifies the text string to send as the user agent in the headers of SIP messages. Value Range Max. 40 characters Note • You cannot leave this field empty. • If "{mac}"...
  • Page 85: Sip Settings [Line 1]-[Line 8]

    3.6.2 SIP Settings [Line 1]–[Line 8] 3.6.2 SIP Settings [Line 1]–[Line 8] This screen allows you to change the SIP settings that are specific to each line. 3.6.2.1 Phone Number Phone Number Description Specifies the phone number to use as the user ID required for registration to the SIP registrar server.
  • Page 86: Line Id

    3.6.2 SIP Settings [Line 1]–[Line 8] Line ID Description Specifies the unique ID used by the SIP registrar server. Note • When you use characters that are not allowed for [Phone Number], you must specify [Phone Number] and then this setting.
  • Page 87: Presence Server Address

    3.6.2 SIP Settings [Line 1]–[Line 8] Value Range 1–65535 Default Value 5060 Configuration File Reference SIP_PRXY_PORT_[1–8] (Page 182) Presence Server Address Description Specifies the IP address or FQDN of the SIP presence server. Value Range Max. 127 characters Default Value Not stored.
  • Page 88: Sip Service Domain

    3.6.2 SIP Settings [Line 1]–[Line 8] 3.6.2.4 SIP Service Domain Service Domain Description Specifies the domain name provided by your phone system dealer. The domain name is the part of the SIP URI that comes after the "@" symbol. Value Range Max.
  • Page 89: Authentication Password

    3.6.2 SIP Settings [Line 1]–[Line 8] Configuration File Reference SIP_AUTHID_[1–8] (Page 180) Authentication Password Description Specifies the authentication password used to access the SIP server. Value Range Max. 64 characters (except ", &, ', :, <, >, and space) Default Value Not stored.
  • Page 90: Srv Lookup Prefix For Tcp

    3.6.2 SIP Settings [Line 1]–[Line 8] SRV lookup Prefix for TCP Description Specifies a prefix to add to the domain name when performing a DNS SRV lookup using TCP. Note • This setting is available only when [Enable DNS SRV lookup] is set to [Yes].
  • Page 91: Non-Invite Retry Count

    3.6.2 SIP Settings [Line 1]–[Line 8] Default Value Configuration File Reference INVITE_RTXN_[1–8] (Page 187) Non-INVITE Retry Count Description Selects the number of times that non-INVITE requests (general SIP messages) are retransmitted when no reply is received from the server. Value Range 1–10 Default Value Configuration File Reference...
  • Page 92: Sip Extensions

    3.6.2 SIP Settings [Line 1]–[Line 8] 3.6.2.10 SIP extensions Supports 100rel (RFC 3262) Description Selects whether to add the option tag 100rel to the "Supported" header of the INVITE message. For details, refer to RFC 3262. • Value Range • Note •...
  • Page 93: Security

    3.6.3 VoIP Settings 3.6.2.12 Security Enable SSAF (SIP Source Address Filter) Description Selects whether to enable SSAF (SIP Source Address Filter) for the SIP servers (registrar server, proxy server, and presence server). • Value Range • Note • If you select [Yes], the unit receives SIP messages only from the source addresses stored in the SIP servers (registrar server, proxy server, and presence server), and not from other addresses.
  • Page 94: Minimum Rtp Port Number

    3.6.3 VoIP Settings Value Range • • • Default Value Configuration File Reference RTP_PTIME (Page 175) Minimum RTP Port Number Description Specifies the lowest port number that the unit will use for RTP packets. Note • If port numbers are specified in [Channel 1–3] in 3.4.5.3 External RTP Port, this setting is ignored and the corresponding external RTP port is enabled.
  • Page 95: Voip Settings [Line 1]-[Line 8]

    3.6.4 VoIP Settings [Line 1]–[Line 8] 3.6.4 VoIP Settings [Line 1]–[Line 8] This screen allows you to change the VoIP settings that are specific to each line. 3.6.4.1 Quality of Service (QoS) RTP Packet QoS (DSCP) Description Selects the DSCP level of DiffServ applied to RTP packets. Document Version 2010-08 Administrator Guide...
  • Page 96: Statistical Information

    3.6.4 VoIP Settings [Line 1]–[Line 8] Value Range • Best Effort (default) (000 000) • AF11 (Class1/Level Low) (001 010) • AF12 (Class1/Level Medium) (001 100) • AF13 (Class1/Level High) (001 110) • AF21 (Class2/Level Low) (010 010) • AF22 (Class2/Level Medium) (010 100) •...
  • Page 97: Minimum Delay

    3.6.4 VoIP Settings [Line 1]–[Line 8] Value Range 3–50 (´ 10 ms) Note • This setting is subject to the following conditions: – This value must be greater than [Initial Delay] – This value must be greater than [Minimum Delay] –...
  • Page 98: Telephone-Event Payload Type

    3.6.4 VoIP Settings [Line 1]–[Line 8] Value Range • Outband • Inband Note • If you select [Outband], DTMF tones will be sent through SDP (Session Description Protocol), compliant with RFC 2833. If you select [Inband], DTMF tones will be encoded in the RTP stream.
  • Page 99: Second Codec

    3.6.4 VoIP Settings [Line 1]–[Line 8] Value Range • G722 • PCMA (G.711 A-law) • G726-32 (G.726 [32k]) • G729A • PCMU (G.711 µ-law) Note • You can select each codec on once within [CODEC Settings]. • A maximum of 5 priorities can be assigned. If only 4 codecs are specified in a configuration file, you will be able to select from only 4 codecs, and [Fifth CODEC] will be disabled.
  • Page 100: Fourth Codec

    3.6.4 VoIP Settings [Line 1]–[Line 8] Value Range • G722 • PCMA (G.711 A-law) • G726-32 (G.726 [32k]) • G729A • PCMU (G.711 µ-law) Note • You can select each codec on once within [CODEC Settings]. • A maximum of 5 priorities can be assigned. If only 4 codecs are specified in a configuration file, you will be able to select from only 4 codecs, and [Fifth CODEC] will be disabled.
  • Page 101: Telephone

    3.7.1 Multi Number Settings Value Range • G722 • PCMA (G.711 A-law) • G726-32 (G.726 [32k]) • G729A • PCMU (G.711 µ-law) Note • You can select each codec on once within [CODEC Settings]. • A maximum of 5 priorities can be assigned. If only 4 codecs are specified in a configuration file, you will be able to select from only 4 codecs, and [Fifth CODEC] will be disabled.
  • Page 102: Grouping Handset/Handset Selection For Receiving Calls

    3.7.1 Multi Number Settings – The handset has not been registered yet, or the connection with the base unit (KX-TGP550 only) or handset has been disconnected. 3.7.1.1 Grouping Handset/Handset selection for receiving calls Line No. Description Indicates the line number (1–8) to which a phone number is assigned (reference only).
  • Page 103: Handset No

    3.7.1 Multi Number Settings Handset No. Description Selects the handsets (1–6) that calls will arrive at for each line. Value Range Selected, Not selected Note • You cannot clear all the check boxes including [Base (KX-TGP550 only)]. Default Value Selected (all) Base (KX-TGP550 only) Description Selects whether calls arrive at the base unit for each line.
  • Page 104: Default

    3.7.2 Call Control Value Range Selected, Not selected Note • If you clear all the check boxes for the base unit and the handsets, calls cannot be made from either the base unit or the handsets. Default Value Selected (all) Default Description Selects which line to seize automatically when going off-hook to make...
  • Page 105: Call Control

    3.7.2 Call Control 3.7.2.1 Call Control Send SUBSCRIBE to Voice Mail Server Description Selects whether to send the SUBSCRIBE request to a voice mail server. Note • Your phone system must support voice mail. • Value Range • Default Value Configuration File Reference VM_SUBSCRIBE_ENABLE (Page 164) Conference Server Address...
  • Page 106: Emergency Call Phone Numbers

    3.7.2 Call Control 3.7.2.2 Emergency Call Phone Numbers 1–5 Description Specifies the phone numbers used for making emergency calls. A user can dial any of the specified phone numbers at any time regardless of any restrictions imposed on the unit. A maximum of 5 phone numbers can be specified.
  • Page 107: Call Control [Line 1]-[Line 8]

    3.7.3 Call Control [Line 1]–[Line 8] 3.7.3 Call Control [Line 1]–[Line 8] This screen allows you to configure various call features that are specific to each line. 3.7.3.1 Call Control Display Name Description Specifies the name to display as the caller on the other party’s phone when you make a call.
  • Page 108: Voice Mail Access Number

    3.7.3 Call Control [Line 1]–[Line 8] Value Range • • Note • If you select [Yes], the conversation cannot be interrupted by another handset or base unit. If you select [No], the conversation can be interrupted by another handset or base unit.
  • Page 109: Unique Id Of Shared Call

    3.7.3 Call Control [Line 1]–[Line 8] Unique ID of Shared Call Description Specifies the unique ID used by the SIP server when [Enable Shared Call] is set to [Yes]. Value Range Max. 24 characters Default Value Not stored. Configuration File Reference SHARED_USER_ID_[1–8] (Page 179) Synchronize Do Not Disturb and Call Forward Description...
  • Page 110: Call Even If Dial Plan Does Not Match

    3.7.3 Call Control [Line 1]–[Line 8] Call Even If Dial Plan Does Not Match Description Selects whether to make a call even if the dialed number does not match any of the dial formats specified in [Dial Plan]. Value Range •...
  • Page 111: Do Not Disturb

    3.7.3 Call Control [Line 1]–[Line 8] Do Not Disturb Description Selects whether to enable the Do Not Disturb feature for incoming calls. Note • If Do Not Disturb has been enabled on the server, the server rejects incoming calls and the unit does not receive any calls, even if you have selected [No] for this setting.
  • Page 112: Unconditional (Phone Number)

    3.7.3 Call Control [Line 1]–[Line 8] Unconditional (Phone Number) Description Specifies the phone number of the destination to forward all incoming calls to. Note • If you change this setting when [Synchronize Do Not Disturb and Call Forward] is set to [Yes], the change to this setting is not immediately applied on this screen.
  • Page 113: Busy (Phone Number)

    3.7.3 Call Control [Line 1]–[Line 8] Busy (Phone Number) Description Specifies the phone number of the destination to forward calls to when the line is in use. Note • If you change this setting when [Synchronize Do Not Disturb and Call Forward] is set to [Yes], the change to this setting is not immediately applied on this screen.
  • Page 114: No Answer (Phone Number)

    3.7.3 Call Control [Line 1]–[Line 8] No Answer (Phone Number) Description Specifies the phone number of the destination to forward calls to when a call is not answered after it has rung a specified number of times. Note • If you change this setting when [Synchronize Do Not Disturb and Call Forward] is set to [Yes], the change to this setting is not immediately applied on this screen.
  • Page 115: Tone Settings

    3.7.4 Tone Settings 3.7.4 Tone Settings This screen allows you to configure the dual-tone frequencies and ring tone patterns of each tone. 3.7.4.1 Dial Tone Tone Frequencies Description Specifies the dual-tone frequencies, in hertz, of dial tones using 2 whole numbers separated by a comma.
  • Page 116: Busy Tone

    3.7.4 Tone Settings Value Range 0–5000 (0: Infinite time) Note • The unit will play the tone for the duration of the first value, stop it for the duration of the second value, play it for the duration of the third value, and then stop it for the duration of the last value. The whole sequence will then repeat.
  • Page 117: Tone Timings

    3.7.4 Tone Settings Tone Timings Description Specifies the pattern, in milliseconds, of ringback tones using 4 whole numbers (on 1, off 1, on 2, off 2) separated by commas. Value Range 0–5000 (0: Infinite time) Default Value 2000,4000,2000,4000 Configuration File Reference RINGING_TONE_TIMING (Page 166) 3.7.4.4 Stutter Tone Tone Frequencies...
  • Page 118: Tone Timings

    3.7.5 Import Phonebook Tone Timings Description Specifies the pattern, in milliseconds, of reorder tones using 8 whole numbers (on 1, off 1, on 2, off 2, on 3, off 3, on 4, off 4) separated by commas. Value Range 0–5000 (0: Infinite time) Default Value 250,250,250,250,250,250,250,250 Configuration File Reference...
  • Page 119: Import Phonebook

    3.7.5 Import Phonebook Note • If the existing phonebook data has an entry with the same name and phone number as an imported entry, the imported entry is not added as a new entry. The import is still successful, and the message "Complete"...
  • Page 120: Export Phonebook

    3.7.6 Export Phonebook Default Value Not stored. 3.7.6 Export Phonebook This screen allows you to save the phonebook data stored in the unit as a TSV file on a PC. For details, see 5.2.1 Import/Export Operation. Note • When you begin transferring the phonebook data, the "Now Processing File Data" screen is displayed, and the screen is periodically reloaded.
  • Page 121: Maintenance

    3.8.1 Firmware Maintenance 3.8 Maintenance This section provides detailed descriptions about all the settings classified under the [Maintenance] tab. 3.8.1 Firmware Maintenance This screen allows you to perform firmware updates automatically or manually. 3.8.1.1 Firmware Maintenance Enable Firmware Update Description Selects whether to perform firmware updates when the unit detects a newer version of firmware.
  • Page 122: Firmware File Url

    3.8.2 Local Firmware Update Value Range • Automatic • Manual Default Value Automatic Configuration File Reference FIRM_UPGRADE_AUTO (Page 144) Firmware File URL Description Specifies the URL where the firmware file is stored. Note • This setting is available only when [Enable Firmware Update] is set to [Yes].
  • Page 123: File Name

    3.8.3 Provisioning Maintenance File Name Description Specifies the path of the firmware file to be imported. Value Range No limitation Note • There are no limitations for the field entry. However, it is recommended that paths of less than 256 characters be used: longer paths may cause longer data transfer times and result in an internal error.
  • Page 124: Standard File Url

    3.8.3 Provisioning Maintenance Standard File URL Description Specifies the URL of the standard configuration file, which is used when every unit needs different settings. Note • When you change this setting, set [Enable Provisioning] to [Yes] at the same time. Value Range Max.
  • Page 125: Cyclic Auto Resync

    3.8.4 Reset to Defaults Configuration File Reference CFG_MASTER_FILE_PATH (Page 148) Cyclic Auto Resync Description Selects whether the unit periodically checks for updates of configuration files. Value Range • • Default Value Configuration File Reference CFG_CYCLIC (Page 150) Resync Interval Description Specifies the interval, in minutes, between periodic checks for updates of the configuration files.
  • Page 126: Restart

    3.8.5 Restart Notice • After resetting the settings, the base unit will restart even if it is being accessed through the phone user interface, or on calls. Note • If you have changed the default password for the Administrator account and successfully reset the settings (the message "Complete"...
  • Page 127: Configuration File Programming

    Section 4 Configuration File Programming This section provides information about the configuration parameters used in the configuration files. Document Version 2010-08 Administrator Guide...
  • Page 128: Configuration File Parameter List

    4.1 Configuration File Parameter List 4.1 Configuration File Parameter List The following tables show all the parameters that can be programmed using configuration file programming. For details about each parameter, see the reference pages listed. System Settings Category Parameter Name Ref.
  • Page 129: Network Settings

    4.1 Configuration File Parameter List Category Parameter Name Ref. Provisioning Settings OPTION66_ENABLE Page 145 Page 146 PROVISION_ENABLE Page 146 CFG_STANDARD_FILE_PATH Page 147 CFG_PRODUCT_FILE_PATH Page 148 CFG_MASTER_FILE_PATH CFG_FILE_KEY1 Page 149 CFG_FILE_KEY2 Page 150 CFG_FILE_KEY3 Page 150 CFG_FILE_KEY_LENGTH Page 150 Page 150 CFG_CYCLIC Page 151 CFG_CYCLIC_INTVL...
  • Page 130: Telephone Settings

    4.1 Configuration File Parameter List Category Parameter Name Ref. Ethernet Port Settings Page 157 VLAN_ENABLE Page 157 VLAN_ID_IP_PHONE Page 157 VLAN_PRI_IP_PHONE Page 158 VLAN_ID_PC Page 158 VLAN_PRI_PC HTTP Settings Page 158 HTTP_VER Page 159 HTTP_USER_AGENT HTTP_SSL_VERIFY Page 159 CFG_ROOT_CERTIFICATE_PATH Page 160 Time Adjust Settings Page 160 NTP_ADDR...
  • Page 131 4.1 Configuration File Parameter List Category Parameter Name Ref. Tone Settings Page 164 DIAL_TONE_FRQ Page 165 DIAL_TONE_TIMING Page 165 BUSY_TONE_FRQ Page 165 BUSY_TONE_TIMING Page 166 RINGING_TONE_FRQ Page 166 RINGING_TONE_TIMING Page 166 STT_TONE_FRQ Page 166 STT_TONE_TIMING Page 167 REORDER_TONE_FRQ Page 167 REORDER_TONE_TIMING Page 167 HOWLER_TONE_FRQ...
  • Page 132: Line Settings

    4.1 Configuration File Parameter List Category Parameter Name Ref. RTP Settings Page 172 TOS_RTP_[1–8] Page 173 RTCP_INTVL_[1–8] Page 173 MAX_DELAY_[1–8] Page 174 MIN_DELAY_[1–8] Page 174 NOM_DELAY_[1–8] Page 175 RTP_PORT_MIN Page 175 RTP_PORT_MAX Page 175 RTP_PTIME Miscellaneous VoIP Settings Page 176 OUTBANDDTMF_[1–8] Page 176 TELEVENT_PTYPE_[1–8]...
  • Page 133 4.1 Configuration File Parameter List Category Parameter Name Ref. REG_INTERVAL_RATE_[1–8] Page 183 Page 183 SIP_SESSION_TIME_[1–8] Page 183 TOS_SIP_[1–8] SIP_2NDPROXY_ADDR_[1–8] Page 185 SIP_2NDPROXY_PORT_[1–8] Page 186 SIP_2NDRGSTR_ADDR_[1–8] Page 186 SIP_2NDRGSTR_PORT_[1–8] Page 186 Page 186 SIP_TIMER_T1_[1–8] Page 187 SIP_TIMER_T2_[1–8] Page 187 INVITE_RTXN_[1–8] Page 187 OTHER_RTXN_[1–8] SIP_FOVR_NORSP_[1–8] Page 188...
  • Page 134: General Information On The Configuration Files

    4.2.1 Configuration File Specifications Category Parameter Name Ref. Page 195 SIP_OUTPROXY_ADDR_[1–8] Page 195 SIP_OUTPROXY_PORT_[1–8] Page 195 SIP_TRANSPORT_[1–8] SIP_ANM_DISPNAME_[1–8] Page 196 SIP_ANM_USERNAME_[1–8] Page 196 SIP_ANM_HOSTNAME_[1–8] Page 196 Page 197 SIP_DETECT_SSAF_[1–8] SIP_RCV_DET_HEADER_[1–8] Page 197 Page 198 PHONE_NUMBER_[1–8] Page 198 LINE_ID_[1–8] Page 198 DISPLAY_NAME_[1–8] INTERNATIONAL_ACCESS_CODE Page 199...
  • Page 135: Configuration File Parameters

    4.2.2 Configuration File Parameters • To prevent the designated character sequence being altered by chance, it is recommended that the configuration file starts with the comment line shown below: # PCC Standard Format File # DO NOT CHANGE THIS LINE! •...
  • Page 136: Characters Available For String Values

    4.2.3 Characters Available for String Values • Comma-separated Integer: a list of integers, separated by commas No space characters are allowed. • Comma-separated String: a list of strings, separated by commas No space characters are allowed. Description Describes the details of the parameter. Value Range Indicates the permitted value range of the parameter.
  • Page 137: System Settings

    4.3.1 Login Account Settings 4.3 System Settings 4.3.1 Login Account Settings ADMIN_ID Value Format String Description Specifies the account ID used to access the Web user interface with the Administrator account. Value Range Max. 16 characters (except ", &, ', :, <, >, and space) Note •...
  • Page 138: System Time Settings

    4.3.2 System Time Settings Description Specifies the password to use to authenticate the User account when logging in to the Web user interface. Value Range 6–16 characters (except ", &, ', :, <, >, and space) Default Value Empty string (only before a user accesses the Web user interface for the first time) Web User Interface Reference •...
  • Page 139: Dst_Offset

    4.3.2 System Time Settings DST_OFFSET Value Format Integer Description Specifies the amount of time, in minutes, to change the time when "DST_ENABLE" is set to "Y". Value Range 0–720 Note • This parameter is usually set to "60". Default Value Web User Interface Reference DST Offset (Summer Time Offset) (Page 80) DST_START_MONTH...
  • Page 140: Dst_Start_Time

    4.3.2 System Time Settings Value Range 0–6 – 0: Sunday – 1: Monday – 2: Tuesday – 3: Wednesday – 4: Thursday – 5: Friday – 6: Saturday Default Value Web User Interface Reference Day of Week (Page 81) DST_START_TIME Value Format Integer Description...
  • Page 141: Dst_Stop_Day_Of_Week

    4.3.3 Syslog Settings Default Value Web User Interface Reference Day of Week (Page 82) DST_STOP_DAY_OF_WEEK Value Format Integer Description Specifies the day of the week on which DST (Summer Time) ends. Value Range 0–6 – 0: Sunday – 1: Monday –...
  • Page 142: Syslog_Event_Cfg

    4.3.3 Syslog Settings Value Range 0–6 – 0: no logs sent – 1: emergency (highest) – 2: alert – 3: critical – 4: error – 5: warning – 6: information (lowest) Default Value SYSLOG_EVENT_CFG Value Format Integer Description Specifies the threshold of syslog events regarding configuration. Note •...
  • Page 143: Syslog_Addr

    4.3.4 Firmware Update Settings SYSLOG_ADDR Value Format String Description Specifies the IP address or FQDN of the syslog server. Value Range Max. 127 characters (IP address in dotted-decimal notation or FQDN) Default Value Empty string SYSLOG_PORT Value Format Integer Description Specifies the port number of the syslog server.
  • Page 144: Firm_Ver_Eudect

    4.3.4 Firmware Update Settings Web User Interface Reference Enable Firmware Update (Page 121) FIRM_VER_EUDECT Value Format String Description Specifies the firmware version of the DECT system. Note • DECT is a widely used cordless phone system in Europe. • Changing this setting may require restarting the unit. Value Range Max.
  • Page 145: Firm_File_Path

    4.3.5 Provisioning Settings FIRM_FILE_PATH Value Format String Description Specifies the URL where the firmware file is stored. Note • This setting is available only when "FIRM_UPGRADE_ENABLE" is set to "Y". • Changing this setting may require restarting the unit. Value Range Max.
  • Page 146: Provision_Enable

    4.3.5 Provisioning Settings Value Range • Y (Enable option 66) • N (Disable option 66) Default Value PROVISION_ENABLE Value Format Boolean Description Specifies whether the unit is automatically configured by downloading the configuration files from the provisioning server of your phone system.
  • Page 147: Cfg_Product_File_Path

    4.3.5 Provisioning Settings Value Range Max. 255 characters Note • The format must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>" – "<user>" must be less than 64 characters. – "<password>" must be less than 64 characters. – "<user>:<password>@" may be empty. –...
  • Page 148: Cfg_Master_File_Path

    4.3.5 Provisioning Settings Value Range Max. 255 characters Note • The format must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>" – "<user>" must be less than 64 characters. – "<password>" must be less than 64 characters. – "<user>:<password>@" may be empty. –...
  • Page 149: Cfg_File_Key1

    4.3.5 Provisioning Settings Value Range Max. 255 characters Note • The format must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>" – "<user>" must be less than 64 characters. – "<password>" must be less than 64 characters. – "<user>:<password>@" may be empty. –...
  • Page 150: Cfg_File_Key2

    4.3.5 Provisioning Settings CFG_FILE_KEY2 Value Format String Description Specifies the encryption key (password) used to decrypt configuration files. Note • If the extension of the configuration file is ".e2c", the configuration file will be decrypted using this key. Value Range 32-byte characters Note •...
  • Page 151: Cfg_Cyclic_Intvl

    4.3.5 Provisioning Settings Description Specifies whether the unit periodically checks for updates of configuration files. Value Range • Y (Enable periodic synchronization of configuration files) • N (Disable periodic synchronization of configuration files) Default Value Web User Interface Reference Cyclic Auto Resync (Page 125) CFG_CYCLIC_INTVL Value Format Integer...
  • Page 152: Cfg_Resync_From_Sip

    4.4.1 IP Settings Value Range 00:00–23:59 Note • If the value for this setting is any valid value other than an empty string, the unit downloads the configuration files at the fixed time, and the settings specified in "CFG_CYCLIC", "CFG_CYCLIC_INTVL", and "CFG_RTRY_INTVL" are disabled.
  • Page 153: Host_Name

    4.4.1 IP Settings Value Range • 1 (DHCP) • 0 (Static) Default Value Phone User Interface Configuring Settings from the Base Unit (KX-TGP550 only)/Handset Reference (Page 17) Web User Interface Reference Connection Mode (Page 64) HOST_NAME Value Format String Description Specifies the host name for the unit to send to the DHCP server.
  • Page 154: Static_Subnet

    4.4.1 IP Settings Description Specifies the IP address for the unit. Note • This setting is available only when "CONNECTION_TYPE" is set to "0" and when "NW_SETTING_ENABLE" is set to "N". • When you specify this parameter, you must specify "STATIC_SUBNET"...
  • Page 155: User_Dns1_Addr

    4.4.2 DNS Settings Phone User Interface Configuring Settings from the Base Unit (KX-TGP550 only)/Handset Reference (Page 17) Web User Interface Reference Default Gateway (Page 66) USER_DNS1_ADDR Value Format String Description Specifies the IP address of the primary DNS server. Note •...
  • Page 156: Dns_Priority

    4.4.2 DNS Settings Value Range • Y (Parallel) • N (Sequential) Note • If set to "Y", the unit sends out all DNS queries at the same time. The first DNS reply will be accepted and used by the unit. •...
  • Page 157: Ethernet Port Settings

    4.4.3 Ethernet Port Settings Default Value Empty string 4.4.3 Ethernet Port Settings VLAN_ENABLE (KX-TGP550 only) Value Format Boolean Description Specifies whether to use the VLAN feature to perform VoIP communication securely. Note • This setting is available only when "NW_SETTING_ENABLE" is set to "N".
  • Page 158: Vlan_Id_Pc (Kx-Tgp550 Only)

    4.4.4 HTTP Settings Value Range 0–7 Default Value Phone User Interface 2.1.3 VLAN Settings (KX-TGP550 only) (Page 37) Reference Web User Interface Reference IP Phone (Priority) (KX-TGP550 only) (Page 69) VLAN_ID_PC (KX-TGP550 only) Value Format Integer Description Specifies the VLAN ID for the PC. Note •...
  • Page 159: Http_User_Agent

    4.4.4 HTTP Settings Value Range • 1 (Use HTTP 1.0) • 0 (Use HTTP 1.1) Note • For this unit, it is strongly recommended that you specify "1" for this setting. However, if the HTTP server does not function well with HTTP 1.0, try changing the setting "0".
  • Page 160: Cfg_Root_Certificate_Path

    4.4.5 Time Adjust Settings Value Range • 0 (No verification of root certificate) • 1 (Simple verification of root certificate) • 2 (Precise verification of root certificate) Note • If set to "0", the verification of the root certificate is disabled. •...
  • Page 161: Time_Sync_Intvl

    4.4.6 STUN Settings TIME_SYNC_INTVL Value Format Integer Description Specifies the interval, in seconds, to resynchronize after having detected no reply from the NTP server. Value Range 10–86400 Default Value TIME_QUERY_INTVL Value Format Integer Description Specifies the interval, in seconds, between synchronizations with the NTP server.
  • Page 162: Stun_2Ndserv_Port

    4.4.7 Miscellaneous Network Settings Description Specifies the IP address of the secondary STUN server. Note • This setting is available only when "STUN_SERV_ADDR" is specified in IP address notation. Value Range IP address in dotted-decimal notation Default Value Empty string STUN_2NDSERV_PORT Value Format Integer...
  • Page 163: Telephone Settings

    4.5.1 Call Control Settings Value Range 0–3 – 0: Enable "Basic Network Settings" and "Time Adjust Settings" – 1: Disable "Basic Network Settings" – 2: Disable "Time Adjust Settings" – 3: Disable "Basic Network Settings" and "Time Adjust Settings" Default Value 4.5 Telephone Settings 4.5.1 Call Control Settings CONFERENCE_SERVER_ADDRESS...
  • Page 164: Firstdigit_Tim

    4.5.2 Tone Settings FIRSTDIGIT_TIM Value Format Integer Description Specifies the length of time, in seconds, within which the first digits of a dial number must be dialed. When this timer expires, the unit will play a busy tone. Value Range 10–600 Default Value INTDIGIT_TIM...
  • Page 165: Dial_Tone_Timing

    4.5.2 Tone Settings Value Range 0, 200–1000 (0: No tone) Note • If the value for this setting is "350,440", the unit will use a mixed signal of a 350 Hz tone and a 440 Hz tone. Default Value 350,440 Web User Interface Reference Tone Frequencies (Page 115) DIAL_TONE_TIMING...
  • Page 166: Ringing_Tone_Frq

    4.5.2 Tone Settings Web User Interface Reference Tone Timings (Page 116) RINGING_TONE_FRQ Value Format Comma-separated Integer Description Specifies the dual-tone frequencies, in hertz, of ringback tones using 2 whole numbers separated by a comma. Value Range 0, 200–1000 (0: No tone) Default Value 440,480 Web User Interface Reference...
  • Page 167: Reorder_Tone_Frq

    4.5.2 Tone Settings Web User Interface Reference Tone Timings (Page 117) REORDER_TONE_FRQ Value Format Comma-separated Integer Description Specifies the dual-tone frequencies, in hertz, of reorder tones using 2 whole numbers separated by a comma. Value Range 0, 200–1000 (0: No tone) Default Value 480,620 Web User Interface Reference...
  • Page 168: Howler_Start_Time

    4.5.2 Tone Settings HOWLER_START_TIME Value Format Integer Description Specifies the length of time, in seconds, that busy or reorder tones play until they switch to howler tones. Value Range 0–120 (0: Disable) Default Value Web User Interface Reference Start Time (Page 118) BELL_CORE_PATTERN1_TIMING Value Format Comma-separated Integer...
  • Page 169: Bell_Core_Pattern5_Timing

    4.6.1 Codec Settings Description Specifies the cadence, in milliseconds, of pattern ID 4, described in the LSSGR, GR-506-CORE, "Signaling for Analog Interfaces" section 14, using 6 whole numbers separated by commas. Value Range 0–5000 (0: Infinite time) Default Value 300,200,1000,200,300,4000 BELL_CORE_PATTERN5_TIMING Value Format Integer...
  • Page 170: Sdp_Ckrte[0-4]_[1-8]

    4.6.1 Codec Settings Web User Interface Reference • First CODEC (Page 98) • Second CODEC (Page 99) • Third CODEC (Page 99) • Fourth CODEC (Page 100) • Fifth CODEC (Page 100) SDP_CKRTE[0–4]_[1–8] Parameter Name Example SDP_CKRTE0_1, SDP_CKRTE0_2, …, SDP_CKRTE0_8, SDP_CKRTE1_1, SDP_CKRTE1_2, …, SDP_CKRTE1_8, …, SDP_CKRTE4_1, SDP_CKRTE4_2, …, SDP_CKRTE4_8 Value Format...
  • Page 171: Codec_G711_Req

    4.6.1 Codec Settings Description Specifies the payload type number with "SDP_PTYPEx_y" for the corresponding encoding name specified by "SDP_CODECx_y" (x: priority, y: line number). Value Range 0–127, 255 Note • If an empty string is set for "SDP_CODECx_y", "255" must be set as the value for the corresponding "SDP_PTYPEx_y".
  • Page 172: Rtp Settings

    4.6.2 RTP Settings 4.6.2 RTP Settings TOS_RTP_[1–8] Parameter Name Example TOS_RTP_1, TOS_RTP_2, …, TOS_RTP_8 Value Format Integer Description Specifies the value to be stored in the ToS (Type of Service) field in the IP header of RTP packets as a DSCP for DiffServ. Note •...
  • Page 173: Rtcp_Intvl_[1-8]

    4.6.2 RTP Settings Value Range 0–255 Note • Because the 6-bit DSCP values (i.e., "xxx 000" where "x"="0" or "1") in the DS field are converted to the 8-bit DSCP values (i.e., "xxx 000 00"), you must specify here the fourfold decimal value for 2 bits shifted left.
  • Page 174: Min_Delay_[1-8]

    4.6.2 RTP Settings Value Format Integer Description Specifies the maximum delay, in 10-millisecond units, of the jitter buffer. Value Range 3–50 (´ 10 ms) Note • This setting is subject to the following conditions: – This value must be greater than "NOM_DELAY" –...
  • Page 175: Rtp_Port_Min

    4.6.2 RTP Settings RTP_PORT_MIN Value Format Integer Description Specifies the lowest port number that the unit will use for RTP packets. Note • If port numbers are specified in [Channel 1–3] in 3.4.5.3 External RTP Port in the Web user interface, this setting is ignored and the corresponding external RTP port is enabled.
  • Page 176: Miscellaneous Voip Settings

    4.6.3 Miscellaneous VoIP Settings Default Value Web User Interface Reference RTP Packet Time (Page 93) 4.6.3 Miscellaneous VoIP Settings OUTBANDDTMF_[1–8] Parameter Name Example OUTBANDDTMF_1, OUTBANDDTMF_2, …, OUTBANDDTMF_8 Value Format Boolean Description Specifies the method for transmitting DTMF tones. Value Range •...
  • Page 177: Line Settings

    4.7.1 Call Control Settings Value Range • Y (Enable RFC 2543 Call Hold) • N (Disable RFC 2543 Call Hold) Note • If set to "Y", the "c=0.0.0.0" syntax will be set in SDP when sending a re-INVITE message to hold the call. •...
  • Page 178: Dial_Plan_Not_Match_Enable_[1-8]

    4.7.1 Call Control Settings DIAL_PLAN_NOT_MATCH_ENABLE_[1–8] Parameter Name Example DIAL_PLAN_NOT_MATCH_ENABLE_1, DIAL_PLAN_NOT_MATCH_ENABLE_2, …, DIAL_PLAN_NOT_MATCH_ENABLE_8 Value Format Boolean Description Specifies whether to enable dial plan filtering so that a call is not made when the dialed number does not match any of the dial formats specified in "DIAL_PLAN_[1–8]".
  • Page 179: Shared_User_Id_[1-8]

    4.7.1 Call Control Settings SHARED_USER_ID_[1–8] Parameter Name Example SHARED_USER_ID_1, SHARED_USER_ID_2, …, SHARED_USER_ID_8 Value Format String Description Specifies the unique ID used by the SIP server when "SHARED_CALL_ENABLE_[1–8]" is set to "Y". Value Range Max. 24 characters Default Value Empty string Web User Interface Reference Unique ID of Shared Call (Page 109) SYNCHRONIZATION_ENABLE_[1–8]...
  • Page 180: Privacy_Mode_[1-8]

    4.7.2 SIP Settings Value Range • Y (Enable privacy mode) • N (Disable privacy mode) Note • If set to "Y", the conversation cannot be interrupted by another handset or base unit. • If set to "N", the conversation can be interrupted by another handset or base unit.
  • Page 181: Sip_Pass_[1-8]

    4.7.2 SIP Settings SIP_PASS_[1–8] Parameter Name Example SIP_PASS_1, SIP_PASS_2, …, SIP_PASS_8 Value Format String Description Specifies the authentication password used to access the SIP server. Value Range Max. 64 characters (except ", &, ', :, <, >, and space) Default Value Empty string Web User Interface Reference Authentication Password (Page 89)
  • Page 182: Sip_Prxy_Port_[1-8]

    4.7.2 SIP Settings SIP_PRXY_PORT_[1–8] Parameter Name Example SIP_PRXY_PORT_1, SIP_PRXY_PORT_2, …, SIP_PRXY_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the SIP proxy server. Value Range 1–65535 Default Value 5060 Web User Interface Reference Proxy Server Port (Page 86) SIP_RGSTR_ADDR_[1–8] Parameter Name Example SIP_RGSTR_ADDR_1, SIP_RGSTR_ADDR_2, …,...
  • Page 183: Reg_Expire_Time_[1-8]

    4.7.2 SIP Settings Default Value Empty string Web User Interface Reference Service Domain (Page 88) REG_EXPIRE_TIME_[1–8] Parameter Name Example REG_EXPIRE_TIME_1, REG_EXPIRE_TIME_2, …, REG_EXPIRE_TIME_8 Value Format Integer Description Specifies the length of time, in seconds, that the registration remains valid. This value is set in the "Expires" header of the REGISTER request.
  • Page 184 4.7.2 SIP Settings Value Format Integer Description Specifies the value to be stored in the ToS field in the IP header of SIP messages. Note • The structures of the ToS/DS field in an IP header are shown below. ToS field Currently Precedence Type of Service...
  • Page 185: Sip_2Ndproxy_Addr_[1-8]

    4.7.2 SIP Settings Value Range 0–255 Note • Because the 6-bit DSCP values (i.e., "xxx 000" where "x"="0" or "1") in the DS field are converted to the 8-bit DSCP values (i.e., "xxx 000 00"), you must specify here the fourfold decimal value for 2 bits shifted left.
  • Page 186: Sip_2Ndproxy_Port_[1-8]

    4.7.2 SIP Settings SIP_2NDPROXY_PORT_[1–8] Parameter Name Example SIP_2NDPROXY_PORT_1, SIP_2NDPROXY_PORT_2, …, SIP_2NDPROXY_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the secondary SIP proxy server. Value Range 1–65535 Default Value 5060 SIP_2NDRGSTR_ADDR_[1–8] Parameter Name Example SIP_2NDRGSTR_ADDR_1, SIP_2NDRGSTR_ADDR_2, …, SIP_2NDRGSTR_ADDR_8 Value Format String...
  • Page 187: Sip_Timer_T2_[1-8]

    4.7.2 SIP Settings Value Range • • • 1000 • 2000 • 4000 Default Value Web User Interface Reference T1 Timer (Page 90) SIP_TIMER_T2_[1–8] Parameter Name Example SIP_TIMER_T2_1, SIP_TIMER_T2_2, …, SIP_TIMER_T2_8 Value Format Integer Description Specifies the maximum interval, in seconds, between transmissions of SIP messages.
  • Page 188: Sip_Fovr_Norsp_[1-8]

    4.7.2 SIP Settings Default Value Web User Interface Reference Non-INVITE Retry Count (Page 91) SIP_FOVR_NORSP_[1–8] Parameter Name Example SIP_FOVR_NORSP_1, SIP_FOVR_NORSP_2, …, SIP_FOVR_NORSP_8 Value Format Boolean Description Specifies whether to perform the fail-over process when the unit detects that the SIP server is not replying to SIP message. Value Range •...
  • Page 189: Sip_Udp_Srv_Prefix_[1-8]

    4.7.2 SIP Settings Value Range • Y (Enable DNS SRV lookup) • N (Disable DNS SRV lookup) Note • If set to "Y", the unit will perform a DNS SRV lookup for a SIP registrar server, SIP proxy server, SIP outbound proxy server, or SIP presence server.
  • Page 190: Sip_100Rel_Enable_[1-8]

    4.7.2 SIP Settings SIP_100REL_ENABLE_[1–8] Parameter Name Example SIP_100REL_ENABLE_1, SIP_100REL_ENABLE_2, …, SIP_100REL_ENABLE_8 Value Format Boolean Description Specifies whether to add the option tag 100rel to the "Supported" header of the INVITE message. For details, refer to RFC 3262. • Value Range Y (Enable 100rel function) •...
  • Page 191: Sip_Prsnc_Port_[1-8]

    4.7.2 SIP Settings SIP_PRSNC_PORT_[1–8] Parameter Name Example SIP_PRSNC_PORT_1, SIP_PRSNC_PORT_2, …, SIP_PRSNC_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the SIP presence server. Value Range 1–65535 Default Value 5060 Web User Interface Reference Presence Server Port (Page 87) SIP_2NDPRSNC_ADDR_[1–8] Parameter Name Example SIP_2NDPRSNC_ADDR_1, SIP_2NDPRSNC_ADDR_2, …,...
  • Page 192: Use_Del_Reg_Close_[1-8]

    4.7.2 SIP Settings Description Specifies whether to enable cancelation before registration when, for example, the unit is turned on. Value Range • Y (Enable cancelation before registration) • N (Disable cancelation before registration) Default Value USE_DEL_REG_CLOSE_[1–8] Parameter Name Example USE_DEL_REG_CLOSE_1, USE_DEL_REG_CLOSE_2, …, USE_DEL_REG_CLOSE_8 Value Format Boolean...
  • Page 193: Sub_Rtx_Intvl_[1-8]

    4.7.2 SIP Settings Value Format Integer Description Specifies the length of time, in seconds, that the subscription remains valid. This value is set in the "Expires" header of the SUBSCRIBE request. Value Range 1–4294967295 Default Value 3600 SUB_RTX_INTVL_[1–8] Parameter Name Example SUB_RTX_INTVL_1, SUB_RTX_INTVL_2, …, SUB_RTX_INTVL_8 Value Format Integer...
  • Page 194: Sip_Privacy_[1-8]

    4.7.2 SIP Settings SIP_PRIVACY_[1–8] Parameter Name Example SIP_PRIVACY_1, SIP_PRIVACY_2, …, SIP_PRIVACY_8 Value Format Boolean Description Specifies whether to add the "Privacy" header to SIP messages. Value Range • Y (Add the "Privacy" header) • N (Do not add the "Privacy" header) Default Value ADD_USER_PHONE_[1–8] Parameter Name Example...
  • Page 195: Sip_Outproxy_Addr_[1-8]

    4.7.2 SIP Settings Description Specifies the percentage of the "expires" value after which to refresh subscriptions by sending a new SUBSCRIBE message in the same dialog. Value Range 1–100 Default Value SIP_OUTPROXY_ADDR_[1–8] Parameter Name Example SIP_OUTPROXY_ADDR_1, SIP_OUTPROXY_ADDR_2, …, SIP_OUTPROXY_ADDR_8 Value Format String Description Specifies the IP address or FQDN of the SIP outbound proxy server.
  • Page 196: Sip_Anm_Dispname_[1-8]

    4.7.2 SIP Settings Value Range • 0 (UDP) • 1 (TCP) Note • All the parameters from "SIP_TRANSPORT_1" to "SIP_TRANSPORT_8" must have the same value. Default Value Web User Interface Reference Transport Protocol (Page 84) SIP_ANM_DISPNAME_[1–8] Parameter Name Example SIP_ANM_DISPNAME_1, SIP_ANM_DISPNAME_2, …, SIP_ANM_DISPNAME_8 Value Format Integer...
  • Page 197: Sip_Detect_Ssaf_[1-8]

    4.7.2 SIP Settings Value Range • Y (Use "anonymous.invalid" for host name) • N (Use normal host name) Default Value SIP_DETECT_SSAF_[1–8] Parameter Name Example SIP_DETECT_SSAF_1, SIP_DETECT_SSAF_2, …, SIP_DETECT_SSAF_8 Value Format Boolean Description Specifies whether to enable SSAF for the SIP servers (registrar server, proxy server, and presence server).
  • Page 198: Phone_Number_[1-8]

    4.7.2 SIP Settings PHONE_NUMBER_[1–8] Parameter Name Example PHONE_NUMBER_1, PHONE_NUMBER_2, …, PHONE_NUMBER_8 Value Format String Description Specifies the phone number to use as the user ID required for registration to the SIP registrar server. Note • When you use characters that are not allowed for this setting, you must specify this setting and then "LINE_ID_[1–8]".
  • Page 199: International_Access_Code

    4.7.2 SIP Settings Web User Interface Reference Display Name (Page 107) INTERNATIONAL_ACCESS_CODE Value Format String Description Specifies the number to be shown in the place of the first "+" symbol when the phone number for incoming international calls contains "+". Value Range Max.
  • Page 200 4.7.2 SIP Settings Administrator Guide Document Version 2010-08...
  • Page 201: Useful Telephone Functions

    Section 5 Useful Telephone Functions This section explains phone number settings for the base unit or handsets, dial plan, and phonebook import/ export function. Document Version 2010-08 Administrator Guide...
  • Page 202: Line Settings For Base Unit And Handset

    5.1.1 Multi Number Settings 5.1 Line Settings for Base Unit and Handset 5.1.1 Multi Number Settings A unit can be used with a single base unit and 6 handsets. You can assign a maximum of 8 different phone numbers for the base unit (KX-TGP550 only) and handsets. Each available phone number (line) can be assigned to the base unit and handsets as desired to handle incoming and outgoing calls.
  • Page 203: Phonebook Import And Export

    • You can make a call with one of the phone numbers other than the default phone number. For details about the operations, refer to the User Guide or Quick Guide on the Panasonic Web site (® see Introduction). 5.2 Phonebook Import and Export This section explains how to import and export phonebook data.
  • Page 204 5.2 Phonebook Import and Export You can export the phonebook data to the PC, edit the exported file using appropriate software, and then import it into the unit. Phonebook Microsoft data Excel Importing Address Book Data from a PC You can import address book data stored in programs, such as Microsoft Outlook messaging and collaboration ®...
  • Page 205: Import/Export File Format

    5.2 Phonebook Import and Export You can also import phonebook data created on a PC to other base units, handsets, or another unit. Phonebook Microsoft data Excel Import/Export File Format The file format used for importing and exporting the phonebook data is "TSV". When importing or exporting using Microsoft Excel, "CSV (Comma-separated Value)"...
  • Page 206: Import/Export Operation

    5.2.1 Import/Export Operation Phonebook Data in Binary Format A BOM B Space between the first name and last name C Tab D Line feed 5.2.1 Import/Export Operation The following procedures explain how to import phonebook data to units, and how to export phonebook data from units to a PC through the Web user interface.
  • Page 207: Editing With Microsoft Excel

    5.2.2 Editing with Microsoft Excel Note • Make sure that the import source or target unit (base unit or handset) is in standby mode. • The import source or target unit (base unit or handset) must be specified at the time of import/export. The imported data is added to the existing phonebook data.
  • Page 208 5.2.2 Editing with Microsoft Excel On the Text Import Wizard - Step 1 of 3 window, click Next. Note • Regardless of what is selected for File origin, the file will be processed normally if the format is appropriate. On the Text Import Wizard - Step 2 of 3 window, select Tab for Delimiters, and then click Next. On the Text Import Wizard - Step 3 of 3 window, select all columns in Data preview, select Text in Column data format, and then click Finish.
  • Page 209: Exporting Data From Microsoft Outlook

    5.3 Dial Plan To save the phonebook data for importing to the unit After editing the phonebook entries, click Office Button, and then Save As. Enter a file name in File name, and select Unicode Text in Save as type. The file will be saved in UTF-16 little endian with a BOM.
  • Page 210: Dial Plan Settings

    5.3.1 Dial Plan Settings [Dial Plan Flowchart] When a user dials a single digit on a unit, the following sequence of events begins. A user dials a single digit on the unit. The unit stores the dialed digits. The unit compares the dialed digits with each dial plan. Do the dialed digits fully or partially match in the dial plan? No Match...
  • Page 211: Available Values For The Dial Plan Field

    5.3.1 Dial Plan Settings For details about available characters for the dial format, see Available Values for the Dial Plan Field in this section. Select [Yes] or [No] for [Call Even If Dial Plan Does Not Match]. • If you select [Yes], the call will be made even if the user dials a phone number that does not match the dial format in [Dial Plan].
  • Page 212: Dial Plan Example

    5.3.1 Dial Plan Settings Element Available Value Description Alternation Example: "1xxxx|2xxx" If the dialed phone number is "1" followed by 4 digits, or "2" followed by 3 digits, the call is made immediately. You can use this element to specify multiple numbers. Note •...
  • Page 213 5.3.1 Dial Plan Settings • If the dialed phone number is "21234567#", "598765432#" and so on when [Call Even If Dial Plan Does Not Match] is set to [Yes], the call is made immediately. • If the dialed phone number is "21234567", "598765432" and so on when [Call Even If Dial Plan Does Not Match] is set to [No], the call is denied after the inter-digit timer expires.
  • Page 214 5.3.1 Dial Plan Settings Administrator Guide Document Version 2010-08...
  • Page 215: Firmware Update

    Section 6 Firmware Update This section explains how to update the firmware of the unit. Document Version 2010-08 Administrator Guide...
  • Page 216: Firmware Server Setup

    6.2 Firmware Update Settings 6.1 Firmware Server Setup No special server is necessary for the firmware update. You can use an HTTP, HTTPS, FTP, or TFTP server as the firmware server by simply setting its URL. 6.2 Firmware Update Settings Firmware updates are provided by the manufacturer when necessary.
  • Page 217: Executing Firmware Update

    6.4 Local Firmware Update 6.3 Executing Firmware Update After configuring the firmware update settings in the configuration file, the firmware will be updated when the configuration file is downloaded. The firmware update will be performed only when a newer version of the firmware file (i.e., one that has a larger version number) than the firmware currently used is specified in the downloaded configuration file.
  • Page 218 6.4 Local Firmware Update Administrator Guide Document Version 2010-08...
  • Page 219: Troubleshooting

    Section 7 Troubleshooting This section provides information about troubleshooting. Document Version 2010-08 Administrator Guide...
  • Page 220: Troubleshooting

    Problem Cause/Solution I cannot hear a dial tone. • Confirm that the Ethernet cable is properly connected. For details, refer to the Quick Guide on the Panasonic Web site (® see Introduction). • Network settings may not be correct. •...
  • Page 221 7.1 Troubleshooting STATUS Indicator (in cases when buttons/soft key icons are shown in English alphabet) or Indicator (in cases when buttons/soft key icons are shown in symbols/pictures) Problem Cause/Solution • An IP address may not have been acquired or the static IP The STATUS indicator or indicator address is not appropriate.
  • Page 222 7.1 Troubleshooting Problem Cause/Solution • The unit’s IP address may conflict with the IP addresses of The STATUS indicator or indicator other devices on your local network. Check the unit’s static lights in amber although the Ethernet cable IP address: is connected properly.
  • Page 223 • The ringer volume is turned off. Adjust the ringer volume. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). • Check the VoIP status in the Web user interface and confirm that each line is registered properly (®...
  • Page 224 The ringer volume is turned off. Adjust the ringer volume. ring. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). • Check the VoIP status in the Web user interface and confirm that each line is registered properly (®...
  • Page 225 Check if the STATUS indicator or indicator is lit in green. If it is not lit in green, refer to the User Guide on the Panasonic Web site (® see Introduction). • You cannot make a call while the base unit is downloading the firmware update.
  • Page 226: Checking The Status Of The Unit

    The time is not correct. • Adjust the date and time of the unit. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). • In the Web user interface, you can set NTP synchronization and DST (Summer Time) control to adjust the time automatically (®...
  • Page 227: Configuration File Examples

    Section 8 Configuration File Examples This section provides examples of the configuration files. Document Version 2010-08 Administrator Guide...
  • Page 228: Simplified Example Of The Configuration File

    8.1 Simplified Example of the Configuration File 8.1 Simplified Example of the Configuration File The following listing shows an example of a simple configuration file. For the programming instructions and allowable characters, see 4.2 General Information on the Configuration Files. Simplified Example # PCC Standard Format File # DO NOT CHANGE THIS LINE! # This is a simplified sample configuration file.
  • Page 229: Comprehensive Example Of The Configuration File

    8.2 Comprehensive Example of the Configuration File OUTBANDDTMF_1="Y" ############################################################ # Call Control Settings # ############################################################ # Enables subscription to the Voice Mail server VM_SUBSCRIBE_ENABLE="Y" # Shared Call Settings SHARED_CALL_ENABLE_1="Y" SHARED_USER_ID_1="1234567890a" # Disables Do Not Disturb, Call Forward synchronization. SYNCHRONIZATION_ENABLE_1="N" 8.2 Comprehensive Example of the Configuration File The following listing shows an example of a comprehensive configuration file.
  • Page 230 8.2 Comprehensive Example of the Configuration File DST_STOP_DAY_OF_WEEK="0" DST_STOP_TIME="120" ## Syslog Settings SYSLOG_EVENT_SIP="0" SYSLOG_EVENT_CFG="0" SYSLOG_EVENT_VOIP="0" SYSLOG_EVENT_TEL="0" SYSLOG_ADDR="logserver.example.com" SYSLOG_PORT="514" SYSLOG_RTPSMLY_INTVL_1="20" ## Firmware Update Settings FIRM_UPGRADE_ENABLE="Y" # FIRM_VER_EUDECT # not needed for US-DECT phone FIRM_VER_USDECT="01.01" FIRM_UPGRADE_AUTO="Y" FIRM_FILE_PATH="http://firmserver.example.com/{MODEL}.fw" ## Provisioning Settings OPTION66_ENABLE="Y" PROVISION_ENABLE="Y" CFG_STANDARD_FILE_PATH="http://provisioning.example.com/Config{mac}.cfg"...
  • Page 231 8.2 Comprehensive Example of the Configuration File VLAN_ENABLE="N" VLAN_ID_IP_PHONE="2" VLAN_PRI_IP_PHONE="7" VLAN_ID_PC="1" VLAN_PRI_PC="0" ## HTTP Settings HTTP_VER="1" HTTP_USER_AGENT="Panasonic_{MODEL}/{fwver} ({mac})" HTTP_SSL_VERIFY="0" CFG_ROOT_CERTIFICATE_PATH="" ## Time Adjust Settings NTP_ADDR="ntp.example.com" TIME_SYNC_INTVL="60" TIME_QUERY_INTVL="43200" ## STUN Settings STUN_SERV_ADDR="stun.example.com" STUN_SERV_PORT="3478" STUN_2NDSERV_ADDR="" STUN_2NDSERV_PORT="3478" ## Miscellaneous Network Settings NW_SETTING_ENABLE="Y" CUSTOM_WEB_PAGE="0" ############################################################ # Telephone Settings # ############################################################...
  • Page 232 8.2 Comprehensive Example of the Configuration File HOWLER_START_TIME="30" BELL_CORE_PATTERN1_TIMING="2000,4000" BELL_CORE_PATTERN2_TIMING="800,400,800,4000" BELL_CORE_PATTERN3_TIMING="400,200,400,200,800,4000" BELL_CORE_PATTERN4_TIMING="300,200,1000,200,300,4000" BELL_CORE_PATTERN5_TIMING="500" ############################################################ # VoIP Settings # ############################################################ ## Codec Settings SDP_CODEC0_1="G722" SDP_CODEC1_1="PCMA" SDP_CODEC2_1="G726-32" SDP_CODEC3_1="G729A" SDP_CODEC4_1="PCMU" SDP_CKRTE0_1="8000" SDP_CKRTE1_1="8000" SDP_CKRTE2_1="8000" SDP_CKRTE3_1="8000" SDP_CKRTE4_1="8000" SDP_PARAM0_1="0" SDP_PARAM1_1="0" SDP_PARAM2_1="0" SDP_PARAM3_1="0" SDP_PARAM4_1="0" SDP_PTYPE0_1="9" SDP_PTYPE1_1="8" SDP_PTYPE2_1="2" SDP_PTYPE3_1="18"...
  • Page 233 8.2 Comprehensive Example of the Configuration File DIAL_PLAN_1="<:0111>[2-9]xxxxxxxxxS0|<:011>1[2-9]xxxxxxxxxS0" DIAL_PLAN_NOT_MATCH_ENABLE_1="N" SHARED_CALL_ENABLE_1="Y" SHARED_USER_ID_1="1234567890a" SYNCHRONIZATION_ENABLE_1="N" PRIVACY_MODE_1="Y" ## SIP Settings SIP_USER_AGENT="Panasonic_{MODEL}/{fwver} ({mac})" SIP_AUTHID_1="SIP1234567890" SIP_PASS_1="APDs8S2ja0afAMO72" SIP_SRC_PORT_1="5060" SIP_PRXY_ADDR_1="proxy.example.com" SIP_PRXY_PORT_1="5060" SIP_RGSTR_ADDR_1="registrar.example.com" SIP_RGSTR_PORT_1="5060" SIP_SVCDOMAIN_1="example.com" REG_EXPIRE_TIME_1="3600" REG_INTERVAL_RATE_1="90" SIP_SESSION_TIME_1="0" TOS_SIP_1="0" SIP_2NDPROXY_ADDR_1="" SIP_2NDPROXY_PORT_1="5060" SIP_2NDRGSTR_ADDR_1="" SIP_2NDRGSTR_PORT_1="5060" SIP_TIMER_T1_1="500" SIP_TIMER_T2_1="4" INVITE_RTXN_1="6" OTHER_RTXN_1="10" SIP_FOVR_NORSP_1="N" SIP_FOVR_MAX_1="2" SIP_DNSSRV_ENA_1="N"...
  • Page 234 8.2 Comprehensive Example of the Configuration File SIP_ANM_USERNAME_1="0" SIP_ANM_HOSTNAME_1="N" SIP_DETECT_SSAF_1="N" SIP_RCV_DET_HEADER_1="N" PHONE_NUMBER_1="1234567890" LINE_ID_1="" DISPLAY_NAME_1="1234567890" INTERNATIONAL_ACCESS_CODE="" #----------------------------------------------------------# # Settings for line 2 # #----------------------------------------------------------# ############################################################ # System Settings # ############################################################ ## Syslog Settings SYSLOG_RTPSMLY_INTVL_2="20" ############################################################ # VoIP Settings # ############################################################ ## Codec Settings SDP_CODEC0_2="G722"...
  • Page 235 8.2 Comprehensive Example of the Configuration File ############################################################ # Line Settings # ############################################################ ## Call Control Settings VM_NUMBER_2="" DIAL_PLAN_2="<:0111>[2-9]xxxxxxxxxS0|<:011>1[2-9]xxxxxxxxxS0" DIAL_PLAN_NOT_MATCH_ENABLE_2="N" SHARED_CALL_ENABLE_2="Y" SHARED_USER_ID_2="1234567891a" SYNCHRONIZATION_ENABLE_2="N" PRIVACY_MODE_2="Y" ## SIP Settings SIP_AUTHID_2="SIP1234567891" SIP_PASS_2="J8uajAHFK3AHFSAla" SIP_SRC_PORT_2="5070" SIP_PRXY_ADDR_2="proxy.example.com" SIP_PRXY_PORT_2="5060" SIP_RGSTR_ADDR_2="registrar.example.com" SIP_RGSTR_PORT_2="5060" SIP_SVCDOMAIN_2="example.com" REG_EXPIRE_TIME_2="3600" REG_INTERVAL_RATE_2="90" SIP_SESSION_TIME_2="0" TOS_SIP_2="0" SIP_2NDPROXY_ADDR_2="" SIP_2NDPROXY_PORT_2="5060"...
  • Page 236: Codec Settings For G729A Only

    8.2.1 Codec Settings for G729A only SUB_INTERVAL_RATE_2="90" SIP_OUTPROXY_ADDR_2="" SIP_OUTPROXY_PORT_2="5060" SIP_TRANSPORT_2="0" SIP_ANM_DISPNAME_2="1" SIP_ANM_USERNAME_2="0" SIP_ANM_HOSTNAME_2="N" SIP_DETECT_SSAF_2="N" SIP_RCV_DET_HEADER_2="N" PHONE_NUMBER_2="1234567891" LINE_ID_2="" DISPLAY_NAME_2="1234567891" #----------------------------------------------------------# # Settings for line 3 to 8 follows... # #----------------------------------------------------------# 8.2.1 Codec Settings for G729A only By specifying the configuration parameters as shown in the following example, you can use only "G729A" for line 1 as the codec settings.
  • Page 237: Example With Incorrect Descriptions

    8.3 Example with Incorrect Descriptions 8.3 Example with Incorrect Descriptions The following listing shows an example of a configuration file that contains incorrect formatting: An improper description is entered in the first line. A configuration file must start with the designated character sequence "# PCC Standard Format File #".
  • Page 238 8.3 Example with Incorrect Descriptions // SIP phone number PHONE_NUMBER_1="1234567890" # Caller ID passed to opposite party DISPLAY_NAME_1="1234567890" * VoIP Setting # DTMF will be sent through SDP, according to RFC 2833 OUTBANDDTMF_1="Y" ############################################################ # Call Control Settings # ############################################################ # Enables subscription to the Voice Mail server VM_SUBSCRIBE_ENABLE="Yes"...
  • Page 239: Open Source Software

    Section 9 Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and licence information. Document Version 2010-08 Administrator Guide...
  • Page 240 <<NetBSD kernel>> This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 241 Copyright (c) 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1987, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1987, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1987, 1993 The Regents of the University of California.
  • Page 242 Copyright 1998 Massachusetts Institute of Technology. All rights reserved. Copyright 2001 Wasabi Systems, Inc. All rights reserved. Portions Copyright (c) 1993 by Digital Equipment Corporation. Portions Copyright (c) 1995 by International Business Machines, Inc. Copyright (c) 1983, 1989 The Regents of the University of California. All rights reserved. Copyright (c) 1996 by Internet Software Consortium.
  • Page 243 permission of the OpenSSL Project. * 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
  • Page 244 "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED.
  • Page 245 permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 246 Administrator Guide Document Version 2010-08...
  • Page 247: Appendix

    Section 10 Appendix Document Version 2010-08 Administrator Guide...
  • Page 248: Revision History

    10.1.1 KX-TGP500/KX-TGP550 Software File Version 12.04/22.04 or later 10.1 Revision History 10.1.1 KX-TGP500/KX-TGP550 Software File Version 12.04/22.04 or later New Contents • 3.6.2.1 Phone Number Phone Number Line ID • 4.7.2 SIP Settings SIP_RCV_DET_HEADER_[1–8] PHONE_NUMBER_[1–8] LINE_ID_[1–8] Administrator Guide Document Version 2010-08...
  • Page 249: Index

    Index Document Version 2010-08 Administrator Guide...
  • Page 250 Index Channel 1–3 Numerics Characters Available for String Values 1–30 Checking the Status of the Unit 1–5 Codec Settings 131, 169 CODEC Settings Codec Settings for G729A only CODEC_G711_REQ Access Level 42, 52 CODEC_G729_PARAM Access Levels (IDs and Passwords) 29, 52 Comprehensive Example Accessing the Web User Interface Conference Server Address...
  • Page 251 Index DST_START_DAY_OF_WEEK Global IP Address DST_START_MONTH Grouping Handset/Handset selection for receiving DST_START_ORDINAL_DAY calls DST_START_TIME DST_STOP_DAY_OF_WEEK DST_STOP_MONTH Handset (or Base Unit) 119, 120 DST_STOP_ORDINAL_DAY Handset and Line No. selection for making calls DST_STOP_TIME Handset No. DTMF Header Value for Resync Event DTMF Type Host Name HOST_NAME...
  • Page 252 Index Line Settings 132, 177 PC port LINE_ID_[1–8] PC Port Link Speed/Duplex Mode Phone Number 62, 85, 102 Local Firmware Update 122, 217 Phone User Interface Feature List and Direct Login Account Settings 128, 137 Commands Phone User Interface Programming 19, 30, 35, 36 PHONE_NUMBER_[1–8] Phonebook Data in Binary Format...
  • Page 253 Index Router Setup SIP_PRSNC_ADDR_[1–8] RTCP Interval SIP_PRSNC_PORT_[1–8] RTCP_INTVL_[1–8] SIP_PRXY_ADDR_[1–8] RTP (Real-time Transport Protocol) Setup SIP_PRXY_PORT_[1–8] RTP Packet QoS (DSCP) SIP_RCV_DET_HEADER_[1–8] RTP Packet Time SIP_RGSTR_ADDR_[1–8] RTP Settings 32, 93, 132, 172 SIP_RGSTR_PORT_[1–8] RTP_PORT_MAX SIP_SESSION_TIME_[1–8] RTP_PORT_MIN SIP_SRC_PORT_[1–8] RTP_PTIME SIP_SUBS_EXPIRE_[1–8] SIP_SVCDOMAIN_[1–8] SIP_TCP_SRV_PREFIX_[1–8] SIP_TIMER_T1_[1–8] Save Button 54, 55 SIP_TIMER_T2_[1–8]...
  • Page 254 Index SYSLOG_EVENT_TEL SYSLOG_EVENT_VOIP Version Information SYSLOG_PORT VLAN setting SYSLOG_RTPSMLY_INTVL_[1–8] VLAN Settings System VLAN_ENABLE System Settings 128, 137 VLAN_ID_IP_PHONE System Tab 44, 75 VLAN_ID_PC System Time Settings 128, 138 VLAN_PRI_IP_PHONE VLAN_PRI_PC VM_NUMBER_[1–8] VM_SUBSCRIBE_ENABLE T1 Timer Voice Mail Access Number T2 Timer VoIP Tab-separated Value (TSV) 119, 120, 205, 207...
  • Page 255 Notes Document Version 2010-08 Administrator Guide...
  • Page 256 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009...

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