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Often-Used Features
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Camp-On
-
To program:
See Programming Buttons & Settings, p. 20. Use this feature to hold a call at a busy extension.
The call rings when the extension is available.
To camp on a busy extension so the call will ring at the extension when your co-worker is available:
1. Press the Feature button.
2. Dial 57.
NOTE:
Do not use the Camp-On feature if your system is equipped with a voice-mail system.
-Coverage-
To program:
See Programming Buttons & Settings, p. 20.
Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else.
If your system has voice mail, your calls can also be covered that way. There are three types of coverage:
• Primary Coverage. If your calls are covered this way, they ring immediately at the covering phone.
• Secondary Coverage. The covering phone rings after a delay of 2 rings, giving you a chance
to answer first.
• Group Coverage. Calls for a group of people (coverage group) may be covered by one or more
people. Your system manager can tell you how this works at your office.
Covering phones are programmed with Cover buttons used to answer calls for others. Delay Ring on
the covering phone can add a longer delay before your calls ring there. If line buttons on your phone
are set to No Ring, however, calls on those lines are not covered. (See Rings, p. 2.)
To control coverage of inside calls, use a
programmable setting: Coverage Inside On
allows all your inside calls to ring elsewhere;
Coverage Inside Off turns inside coverage off.
-Direct Voice
Mail-
To program:
See Programming Buttons & Settings, p. 20.
Direct Voice Mail allows an inside caller to call directly or transfer a call directly to another user's
voice mail. You can also use the feature after you have dialed the extension; just do Step 1 below.
To call directly to another user's voice mail or transfer a call directly to another user's voice mail:
1. Press the programmed Direct Voice Mail button, OR
Press the programmed Feature button and dial 56.
2. Dial the extension whose voice mail you want to call or transfer a call to; you can use a
programmed Auto Dial button (p. 12).
Note: If you are transferring a call to an extension that does not have voice mail, you hear an error tone and the
call returns to you after a time interval.
You can also program buttons for these
Coverage features:
• Use a Coverage VMS button to prevent
or allow coverage of your outside calls by a
voice mail system. These calls may still be
covered by a person at another extension.
• Use a Coverage Off button to turn off or
on all coverage of your calls.
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