Troubleshooting
Check under the ADF tray
1
Remove the ADF tray.
2
Firmly grasp the paper on both sides, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3
Reattach the ADF tray until it snaps into place.
4
Touch OK or press
OK
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
C
HECK PAPER CONDITION
Use only new, unwrinkled paper.
, depending on your printer model.
1
2
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