Solving Diskette Problems - HP 5850 - Deskjet Color Inkjet Printer Reference Manual

Solving Diskette Problems

Common causes and solutions for diskette problems are listed in the following table.
NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an
additional diskette drive. See
Table D-3 Solving Diskette Problems
Diskette drive light stays on.
Cause
Diskette is damaged.
Diskette is incorrectly inserted.
Drive cable is not properly connected.
Drive not found.
Cause
Cable is loose.
Removable drive is not seated properly.
Diskette drive cannot write to a diskette.
Cause
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on the diskette.
Legacy diskette writes are disabled in Computer Setup.
Diskette is damaged.
190 Appendix D Troubleshooting Without Diagnostics
Solving Hardware Installation Problems on page 207
Solution
In Microsoft Windows XP, right-click Start, click Explore, and
select a drive. Select File > Properties > Tools. Under Error-
checking click Check Now.
In Microsoft Windows Vista, right-click Start, click Explore,
and right-click on a drive. Select Properties then select the
Tools tab. Under Error-checking click Check Now.
Remove diskette and reinsert.
Reconnect drive cable. Ensure that all four pins on the diskette
power cable are connected to the drive.
Solution
Reseat diskette drive data and power cables.
Reseat the drive.
Solution
Format the diskette.
1.
2.
3.
Use another diskette or remove the write protection.
Check the drive letter in the path statement.
1.
2.
Enter Computer Setup and enable Legacy Diskette Write
in Storage > Storage Options.
Replace the damaged disk.
From Windows Explorer select the disk (A) drive.
Right-click the drive letter and select Format.
Select the desired options, and click Start to begin
formatting the diskette.
Use another diskette.
Delete unneeded files from diskette.
for instructions.