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Troubleshooting
Problem
The messages on
the system are very
difficult to hear.
My cordless handset
beeps and is not
performing normally.
I subscribe to a
nontraditional
telephone service that
uses my computer to
establish connections,
and my telephone
doesn't work.
56
Suggestion
•
Press VOL+ on the telephone base to increase the speaker volume.
•
Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different working electrical outlet not controlled by a wall switch.
•
Move the handset closer to the telephone base. It may be out of range.
•
Reset the telephone base by unplugging the unit's electrical power. Wait for 15 seconds
and plug it back in again. Allow up to one minute for the handset and the telephone base to
synchronize.
•
Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
•
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your nontraditional
telephone service.
•
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
•
In a few rare instances, the USB port on your computer may not have enough power. In these
instances, try using a USB hub with its own external power supply.
•
If you are using a firewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.
www.vtechphones.com
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