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Troubleshooting
Problem
The telephone does
not ring when there is
an incoming call.
50
Suggestion
•
Make sure the handset ringer is on (page 9) and/or the telephone base ringer is on (page 34).
•
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
•
The handset may be too far from the telephone base. Move it closer to the telephone base.
•
There may be too many extension telephones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
•
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your telephone service provider (charges may apply).
•
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
•
Test a working telephone at the telephone jack. If another telephone has the same problem,
the problem is in the telephone jack. Contact your telephone service provider (charges may
apply).
•
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
•
Remove and reinsert the battery and place the handset in the telephone base.
•
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
www.vtechphones.com
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