Exclusions; Scope Of The Warranty; Claims; Obligations Of A.o. Smith - A.O. Smith SGE Installation And Operation Manual

16

16.5 Exclusions

16.6 Scope of the
warranty

16.7 Claims

16.8 Obligations of A.O.
Smith
98
Warranty (certificate)
temperature and pressure relief valve, fitted in accordance with
installation instructions of A.O. Smith applying to the specific model of
water heater, and further in compliance with the government and local
authority installation and building codes, rules and regulations.
i. The appliance is at all times fitted with cathodic protection. If sacrificial
anodes are used for this, these must be replaced and renewed when,
and as soon as, they are 60% or more consumed. When electric anodes
are used, it is important to ensure that they continue to work properly.
The warranty set out in articles 1 and 2 will not apply in the event of:
a. damage to the water heater caused by an external factor;
b. misuse, neglect (including frost damage), modification, incorrect and/or
unauthorised use of the water heater and any attempt to repair leaks;
c. contaminants or other substances having been allowed to enter the tank;
d. the conductivity of the water being less than 125 µS/cm and/or the
hardness (alkaline-earth ions) of the water being less than 1.00
mmol/litre (3.3.3 "Water
e. unfiltered, recirculated water flowing through or being stored in the water
heater;
f. any attempts at repair to a defective water heater other than by an
approved service engineer.
The obligations of A.O. Smith pursuant to the specified warranty do not extend
beyond free delivery from the Veldhoven warehouse of the replacement
sections, parts or water heater respectively. Shipping, labour, installation and
any other costs associated with the replacement will not be accepted by A.O.
Smith.
A claim on grounds of the specified warranty must be submitted to the dealer
from whom the water heater was purchased, or to another authorised dealer for
A.O. Smith water Products Company products. Inspection of the water heater
as referred to in articles 1 and 2 shall take place in one of the laboratories of
A.O. Smith water Products Company.
A.O. Smith grants no other warranty or guarantee over its water heaters nor the
(sections or parts of) water heaters supplied for replacement, other than the
warranty expressly set out in this Certificate.
Under the terms of the supplied warranty, A.O. Smith is not liable for damage to
persons or property caused by (sections or parts, or the glass-lined steel tank
of) a (replacement) water heater that it has supplied.
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Instruction manual SGE