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Installation Installation User and User and Service Manual Service Manual...
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www.aosmithinternational.com your installer...
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Any brand names mentioned in this manual are registered trademarks of their respective owners. Liability A.O. Smith water Products Company accepts no liability for claims from third parties arising from improper use other than that stated in this manual and in accordance with the General Conditions registered at the Eindhoven Chamber of Commerce.
This manual describes how to install, service and use the SGE appliance. The SGE appliance is a condensing boiler with a fan in the air intake. The water is heated partly by means of an external heat exchanger that can be connected to e.g.
If the appliance is not regularly maintained, the warranty will become void. Note Important information. Caution Ignoring this information can lead to the appliance being damaged. Warning Failure to carefully read this information may lead to personal injury and Instruction manual SGE...
Service program Troubleshooting Maintenance frequency Performing maintenance Warranty (certificate) Instruction manual SGE Description This chapter describes the working principle of the appliance. This chapter describes the installation activity to be completed before you start the appliance for the first time.
The insulation layer (24) prevents heat loss. The inside of the tank is enamelled to protect against corrosion. The anodes (9) provide extra protection against corrosion. The appliance has an inspection and cleaning opening (12) for maintenance. Instruction manual SGE General working principle of the appliance; The appliance's heating cycle;...
T is set to a higher value than T solar limit is the and S is measured in the solar , the water heating via the solar ). As soon as (T solar limit Instruction manual SGE...
• • • • • Instruction manual SGE Hysteresis The moment T falls below (T registers such a heat demand that the gas burner and the solar heating system jointly heat the water. The solar heating system is only employed...
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(2.6 "Protection for the solar heating < 78°C), the electronic controller resets the Note The trip point of the pressure switch is not adjustable. Closing pressure difference > 675 Pa system"). (8.3 "Error <78°C. Opening pressure difference < 645 Pa Instruction manual SGE...
2.5.3 T&P valve A T&P valve is only mandatory in an unvented installation. However, A.O. Smith also recommends the use of a T&P valve in vented installations. A T&P (Temperature and Pressure Relief) valve monitors the pressure in the tank and the water temperature at the top of the tank.
S > 130°C value. The solar heating system enters error mode. The error is also visible on the display of the SGE appliance (2.7.2 "Expansion valve"). Note Because the installation is always under pressure and is not automatically exceeds the maximum "Filling").
If the appliance is used in a room in which such substances are present, the warranty will be void. Instruction manual SGE Warning Installation work should be carried out by an approved installation engineer (1.3...
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In connection with the appliance's weight, take account of the maximum floor loading, refer to the table. Weight specifications related to maximum floor load Weight (kg) of the appliance filled with water SGE 40 and 60 3.3.3 Water composition The appliance is intended for heating drinking water. The drinking water must comply with the regulations governing drinking water for human consumption.
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5cm deep with a length and width at least 5cm greater than the diameter of the appliance. Working clearances Instruction manual SGE AA: around the appliance's control column and cleaning openings: 100 cm. BB: all sides of the appliance: 50 cm.
3.4.1 Dimensions of the appliance Plan and elevation of the appliance Legend See the table. (3.4.1 "Dimensions of the appliance"), gas data (3.4.2 "General and electrical specifications") (3.4.3 "Gas data") of any Instruction manual SGE...
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Gas consumption Unit SGE 40 SGE 60 litres °C 4920 6300 34.0 minutes volts Hz (± 1Hz) Unit 1 or 2 mbar mbar m³/h 1 or 2 mbar mbar kg/h Instruction manual SGE 8.70 63.2 59.7 10.0 4.00 61.7 59.7...
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(*) Based on 1013.25 mbar and 15 °C. (†) If using a blank plate instead of a burner pressure regulator, it is assumed that the burner pressure is equal to the supply pressure. In practice, however, the burner pressure will be lower. Instruction manual SGE Unit 4.00 1 or 2 61.8...
Installation Installation diagram This figure shows the installation diagram. This diagram is used in the sections in which the actual connection process is described. Installation diagram Instruction manual SGE...
2. Fit a non-return valve (5) behind the circulation pump to guarantee the 3. Fit two stop valves for service purposes (4). 4. Connect the circulation pipe to the cold water supply pipe. Instruction manual SGE 11. service stop valve (recommended) 12. temperature gauge (recommended) 13.
(3.6.3 "Circulation pipe"). (3.5 "Installation of the circulation system. direction of circulation. and connect this to the wastewater discharge in the boiler room. Caution All fittings behind the siphon must be condensation-resistant. (1.3 "Regulations"). diagram"). diagram"). diagram"). Instruction manual SGE...
The appliances are approved for installation types B23, C13, C33, C43, C53 and C63. The figure and table give information about these appliance types. For an explanation of the possibilities, please contact the manufacturer. Instruction manual SGE Warning The installation should be carried out by an authorised installation engineer, Caution Make sure that the diameter and length of the gas supply pipe are large (3.5 "Installation...
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Installation Types of appliances Instruction manual SGE...
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Even if the total pipe length is less than the stated maximum, the maximum number of bends may not be exceeded. Instruction manual SGE Note Make sure that the chimney discharges into an area where this is permitted Warning Install flue gas discharge pipe runs with a run-off of 5 mm per metre.
Practical example of concentric chimney flue Example The figure shows a SGE 60 installation. The appliance must be fitted with 10 m of concentric pipe (C13/C33) and four 90 degree bends. The configuration must be checked for compliance with the requirements stated in the table.
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1) Parallel systems with diameter of 130 mm or 150 mm. If the maximum total length for a diameter of 130 mm is insufficient, 150 mm diameter must be used. Any diameter enlargement must be carried out on both air supply and chimney flue. Instruction manual SGE Description Art. No. 0302 504...
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Practical example of parallel chimney flue Example The figure shows a SGE 60 installation. This has to be fitted with a 25 m parallel pipe of 100 mm diameter, and eight 90 degree bends. The configuration must be checked for compliance with the requirements stated in the table.
• • Connecting the solar heating system is also described: • consumption stated in the table Instruction manual SGE Note For the solar heating system connections, refer to the electrical (17.4 "Electrical diagram, solar heating system") ( "Electrical connector block") exchanger (55).
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(3.11.4 "Isolating transformer"). The electrical section is now visible. cap (B) from the electrical section. The connector block (C) is now visible. Note Consult the table for the connections and consult the electrical diagram for IMD-0077 R2 Instruction manual SGE...
1. Connect phase (L), neutral (N) and earth ( ) to terminals 7, 8 and 9 as 2. Fit the cable in the strain relief. 3. If you have no more connections to make: Instruction manual SGE Program- Alarm Off...
Fit the plastic covers onto the appliance. Preparation Connecting the mains power Connecting pump station - modulating pump Connecting solar collector Connecting tank sensor Connecting communication cable Connecting extra head pump Connecting Q/T sensor ) to terminals 13 and 14 according to Instruction manual SGE...
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Connect the sensor to the appliance as follows: 1. Connect the sensor to terminal 2 and 4 of J13. 2. Fit the cables in the strain relief. 3. Continue Instruction manual SGE Modulating pump Note Just as with the appliance controller, the solar heating system controller (3.12.3 "Connecting pump station - modulating...
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Fit the cap on the terminal block. Fit the covers onto the appliance. Note You can optionally add a Q/T sensor to the installation. This enables you to to J12-2. cable"). (3.11.9 "Connecting appliance"). (3.12.8 "Connecting Instruction manual SGE...
3. burner pressure regulator 4. burner pressure control cap 5. burner pressure control adjusting screw Instruction manual SGE Fit the cap on the electrical terminal block. Fit the plastic covers onto the appliance. Note Before starting the appliance and/or checking the supply pressure and (5 "Filling")
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Do not completely loosen them; they can be difficult to re-tighten. nipple (1). to flow from this nipple. The display will now show INTERNAL CHECK for about 10 seconds and go to the main menu. INTERNAL CHECK »OFF the water heater from the Instruction manual SGE...
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7. If the MENU is not displayed: press 8. Wait until the fan has stopped, and switch the electronic controller off. 9. Finish off Instruction manual SGE Press the blue arrow once ( ) to position the cursor in front of ON and press .
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Please return this card as soon as possible. Your customer will then receive a warranty certificate with our warranty conditions. test nipples. Note Before starting-up the appliance, take time to fill in the warranty card Instruction manual SGE...
3. air supply hose 4. pressure switch hose 5. gas/air distribution plate 6. stamped figures Instruction manual SGE Caution The conversion may only by carried out by an authorised installation Caution You must check the supply pressure and burner pressure once the...
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Detach the pressure switch hose (4). Note The burner for LP gases can be recognised by the letter 'P' which is stamped table (3.4.3 "Gas data"). The injector diameter is stamped into each injector (6). (10.3 "Electrically isolating IMD-0079b R2 Instruction manual SGE...
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14. Check the burner pressure and supply pressure 15. Replace the cover. 16. Remove the sticker showing the new gas category from the conversion kit, Instruction manual SGE of the gas control, or simply a blank plate (8). Note In the event of the supply pressure for a gas category being the same as the (3.4.3 "Gas...
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Conversion to a different gas category Instruction manual SGE...
A. cold water supply B. hot water supply C. circulation pipe D. gas supply E. overflow pipe F. heat exchanger supply G. heat exchanger return H. overflow safety S1.collector sensor (mandatory) S2.tank sensor (mandatory) S4.heat exchanger discharge sensor (optional) Instruction manual SGE...
8. Completely bleed the system of air at the air bleed point (26, see installation 9. Close the air bleed when no further air comes out. Instruction manual SGE Note No special safety measures are required when working with the diluted...
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The very first time the appliance is started, the correct fluid must be (12.9.2 "Setting the heating fluid type in the solar heating system") Note If the system is equipped with a drain-back tank, then the system must be using the Instruction manual SGE...
B. hot water supply C. circulation pipe D. gas supply E. overflow pipe F. heat exchanger supply G. heat exchanger return H. overflow safety S1.collector sensor (mandatory) S2.tank sensor (mandatory) S4.heat exchanger discharge sensor (optional) is then dimmed. Instruction manual SGE...
^ ON È WEEK PROGRAM 2. Position the cursor in front of OFF. 3. Confirm OFF with Instruction manual SGE Caution Failure to wait until the fan stops purging can cause damage to the control panel. between the appliance and the mains power supply to position 0.
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The fluid in the pipes and the pipes themselves can be extremely hot! Wait Note The draining procedure described in this manual is intended for the pump Note Dispose of the drained glycol in an environment-friendly manner, and is then dimmed. Instruction manual SGE...
This chapter is specifically intended for the service and maintenance engineer and installation engineer. In this manual, the display of the electronic controller is shown as in the figure, both with and without icons. Instruction manual SGE »START OPERATION ^ CHANGE SETPOINT È Meaning of icons The table explains the meanings of the icons.
PC connection The PC connection is solely intended to enable technicians from A.O. Smith to display the status and history of the appliance. These details can be important for troubleshooting and/or responding to complaints.
HEAT DEMAND. 13:45 Thursday 67ÉC Tset 75ÉC Instruction manual SGE 8.2.3 EXTRA In this mode, one extra period is programmed and activated. In this mode, the OFF orPROG mode is temporarily overruled to fulfil a single period of demand.
TOO HIGH Q/T Sensor warning This message appears if the Q/T sensor is incorrectly connected. If the message appears, you must contact your service and maintenance engineer. WARNING Q/T SENSOR NOT CORRECTLY CONNECTED before the button frequency"). Instruction manual SGE...
INTERNAL CHECK MENU »OFF ^ ON È WEEK PROGRAM Instruction manual SGE Note The first time the appliance is started, you must (12.9.2 "Setting the heating fluid type in the solar heating system") the heating fluid type of the solar heating system.
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8. Following the post-purge, the fan stops and the pressure switch opens: The icons are dimmed. The message POST PURGE vanishes. 14:05 Thursday 65ÉC With any subsequent heat demand, the heating cycle will resume from step 1. Instruction manual SGE...
È WEEK PROGRAM Caution Failure to wait until the fan stops purging can cause damage to the appliance. Instruction manual SGE 4. Wait until the fan has stopped. The then dimmed. 5. Switch the appliance OFF (position 0) using the ON/OFF switch on the control panel.
For example, SETTINGS is one of the functions reached from the main menu. The SETTINGS menu is divided into submenus in turn. Instruction manual SGE For example, LANGUAGE is a submenu of SETTINGS. So, for example, to select the...
You can program a maximum of 21 periods. Call up the menu for the week program as follows: • : WEEK PROGRAM | PROGRAM OVERVIEW. Confirm with WEEK PROGRAM START OPERATION ^»PROGRAM OVERVIEW È Instruction manual SGE...
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SAVE The cursor moves to the hour digits, which flash. 3. Use to set the hours. In the example, this is 08. Instruction manual SGE Confirm with The cursor moves to the minute digits, which flash. SU 08»00 SU 08:00 Tset 65ÉC...
(11.7.4 "Week program: setting the program-controlled 5. To activate the week program with the new period added, scroll down with START OPERATION and confirm with Tset SAVE Tset (11.7.1 "Week program: time"). (11.7.2 "Week program: time"). (11.7.3 "Week temperature"). pump"). Instruction manual SGE...
INSERT DELETE START OPERATION 4. Scroll with to the day to be deleted. For example, SU (Sunday) in the second period. See the figure. Instruction manual SGE Confirm with DAY TIME Tset ON !SU 18:00 75ÉC P OFF SU 22:00 00:00 65ÉC P...
Once the extra period has completed running, the controller returns to the mode ON, OFF or WEEK PROGRAM. The following week, the extra period will NOT be automatically switched on. START START to set PUMP ON. The pump Instruction manual SGE...
ITALIANO CZECH ESPANOL 4. Scroll with to the desired language. Confirm with The language is set. Instruction manual SGE 11.12.2 Setting day and time To enter the time and day: MENU WEEK PROGRAM ^ EXTRA PERIOD ȻSETTINGS 1. Call up the menu for entering the day and time as follows: : SETTINGS.
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SPECIFICATIONS »REGULATION INTERVAL ^ IGNITION SPEED È WORKING SPEED 3. Scroll with to the section to be displayed, for example REGULATION INTERVAL. The relevant display appears. REGULATION INTERVAL 80ÉC SGE 60 4920 6300 40 - 80 Instruction manual SGE...
12.2 Setting the hysteresis Call up the menu to set the hysteresis as follows: : HYSTERESE DOWN HYSTERESE DOWN »3ÉC Instruction manual SGE Appliance Default Range - °C. - °C. 5 °C. 2 ... 7 °C.
Changing legionella prevention start time If you wish to change the start time, select: : ANTI LEGIONELLA | YES | CHANGE The following display appears. ON ÈMO 02:00 LEG OFF MO 03:00 Tset 65 o C START Instruction manual SGE...
Water Note The first time the appliance is started, it is necessary to check whether this setting corresponds with the configuration of the solar heating system. Instruction manual SGE period"). In Note The setting Water is currently not possible 12.9.3...
12.10 Setting the central heating configuration Use this menu to specify whether a central heating system is connected to the installation. Note This function is not yet available. • : SETTINGS HEATING SETTINGS HEATING with the aid yes/no"). Instruction manual SGE...
A distinction is made between: • • S02: SENSOR ERROR S02: SENSOR ERROR • Instruction manual SGE General errors General errors are not reported on the display. General errors are: Gas smell Display does not light up Insufficient or no hot water.
(9 "Starting and running") ON (position I). Remark Warning Contact your installation engineer or local gas company immediately. See the SGE electrical diagram (17 "Appendices") If the error persists, consult your installation engineer. To replace the fuses, you must contact your installation engineer.
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Remark If the leak persists, consult your installation engineer If ignition is not improved, consult your installation engineer. See the SGE electrical diagram (17 "Appendices") If the error persists, consult your installation engineer. If there continues to be insufficient hot water, or none at all, consult your installation engineer.
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Leakage from a 1. Tighten component joints component 2. Any defective components must be replaced Leakage from solar Consult the supplier and/or manufacturer heating system Instruction manual SGE Remark If the leak persists or a component needs replacement, consult your installation engineer...
Replace the dummy sensor dummy 2 S07 (blocking error) Sensor is not (correctly) Connect the sensor lead to J14 (port 2 and 4) of the solar controller See the SGE electrical diagram connected Open circuit from temperature sensor S2 Damaged cable or...
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Code + Description Cause Solution S08 (blocking error) Sensor is not (correctly) Connect the sensor lead to J13 (port 2 and 4) of the solar controller See the SGE electrical diagram connected Open circuit from temperature sensor S1 Damaged cable or...
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(3.11.4 "Isolating transformer") Remark To replace the necessary parts, you must contact your installation engineer See the SGE electrical diagram (17 "Appendices") If errors persist, contact your installation engineer Contact your installation engineer to have an isolating transformer installed See the SGE electrical diagram (17 "Appendices")
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4. Check that the flue gas outlet is compliant 5. Check for blockage in the flue gas discharge. Remove any 6. Check for blockage in the condensation water discharge. 7. Measure the pressure differential across the pressure switch. Instruction manual SGE controller (12.5 "Display the selected appliance") hose between fan and burner are correctly fitted.
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2. If necessary, install the correct roof or wall conduit. have been signalled. gases. 3. Check that the roof or wall conduit discharges into a permitted Instruction manual SGE the water heater lie between 2 and 5 ohms. microamps. (3.9 "Air supply and flue")
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2. Check the position of the temperature sensor T Water temperature 3. Reset appliance controller safety. Instruction manual SGE the vicinity of the burner's air distribution plate. gas valves have closed. closed. Remark If the error persists, contact your installation engineer.
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If the error cannot be resolved or is persistent, contact your installation engineer To replace the necessary parts, you must contact your installation engineer See the SGE electrical diagram (17 "Appendices") If the error persists, consult your installation engineer See the SGE electrical diagram (17 "Appendices")
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Appliance selection 2. If the correct appliance is selected, fit the correct selection error 3. If incorrect appliance selected, select the correct one. Instruction manual SGE compliant (3.4.2 "General and electrical specifications"). If this is not the case, contact your installation engineer electronic controller.
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2 NTCs for the high-limit thermostat and safety thermostat protection. (2) The dummy sensor / flue gas sensor comprises dummy sensor / flue gas sensor 1 and dummy sensor / flue gas sensor 2. Instruction manual SGE if the error persists.
Service required hours have exceeded the preset burning hours Instruction manual SGE Remark 1. Properly connect Q/T sensor and the warning will disappear 2. If correctly wired but the warning remains, replace sensor Note: To have the sensor connected or replaced, contact your installation engineer 1.
Once the set number of burning hours has elapsed, the message SERVICE REQUIRED will appear on the display. When this message appears, the service and maintenance engineer must be contacted. Instruction manual SGE Note Regular maintenance extends the service life of the appliance.
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Maintenance frequency Instruction manual SGE...
4. Wait until the fan has stopped. The appliance. 5. Switch the appliance OFF (position 0) using the ON/OFF switch on the Instruction manual SGE Caution Maintenance may only by carried out by an approved service and Preparation for maintenance...
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(15.4.4 "Cleaning the heat Observed pressure differential across the pressure switch (Pa) > 675 The water should spurt out. (11.4 "Setting the water (9.3 "The appliance's (11.4 "Setting the (3.13 "Checking the supply pressure exchanger"). Instruction manual SGE...
1. Remove the cover plate (1) on the outer jacket (see the figure). 2. Undo the bolts. 3. Remove the cover and the gasket. 4. Inspect the tank and remove the loose scale deposits and contamination. Instruction manual SGE any lime buildup that may be present. Checking the anodes.
Clean the burner(s). Clean the orifice(s). Cleaning the heat exchanger. Finalizing maintenance. cleaner and a soft brush. Note Check the pressure differential again after cleaning. If the pressure "Filling"). (9 "Starting and running"). then once on Instruction manual SGE...
A.O. Smith water Products Company B.V. of Veldhoven, The Netherlands (hereinafter "A.O. Smith") the right to the warranty set out below, defining the commitments of A.O. Smith to the owner. 16.1 General warranty If within one year of the original installation date of a water heater supplied by A.O.
Smith warranty expressly set out in this Certificate. Under the terms of the supplied warranty, A.O. Smith is not liable for damage to persons or property caused by (sections or parts, or the glass-lined steel tank of) a (replacement) water heater that it has supplied.
Appendices 17.1 Introduction This appendix contains: • • • • Instruction manual SGE Menu structure of the main menu (17.2 "Menu structure") Appliance electrical diagram (17.3 "Electrical diagram for the appliance") Electrical diagram, solar heating system heating system") Week program card...
SOLAR LIMIT TEMPERATURE SOLAR DIFFERENCE Q/T-SENSOR CONTRIBUTION HEATING CONFIGURATION HEATING CONNECTED HEATING SETPOINT CONTROL MAIN MENU START OPERATION CHANGE SETPOINT WEEK PROGRAM START OPERATION PROGRAM OVERVIEW EXTRA PERIOD SETTINGS SPECIFICATIONS LANGUAGE DAY/TIME REGULATION INTERVAL IGNITION SPEED WORKING SPEED Instruction manual SGE...
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Temperature sensor (S1 - solar collector) Temperature sensor (S2 - tank) Combined Q/T sensor (incl. temperature sensor S4 - solar collector return) Controller (BUS-link) Fuse Instruction manual SGE Terminal block for solar heating system controller Power n.a. n.a. n.a. Solar heating system pump (ON/OFF)
17.5 Week program card You can cut the week program card out and keep it near the appliance. Period TIME Example Period TIME 14:30 16:15 Instruction manual SGE Tset Pump Period ...°C ON / OFF ...°C ON / OFF ...°C ON / OFF ...°C...
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70 fan 16 filling 49 flame probe 17 forms of notation 10 frost protection 59 Instruction manual SGE gas category, conversion to different 45 gas connection 29 gas control 16 general specifications 3 heat demand 61 heating cycle 14, 61...
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95 to shut down electrically isolating 63 longer period 63 short period 63 trademarks 3 user 10 warranty 97 exclusions 98 general 97 installation and conditions of use 97 scope 98 water composition 20 week program 59 Instruction manual SGE...