Other Software Problems; Memory Problems - Dell Latitude D620 User Manual

Troubleshooting: Dell Latitude D620 User's Guide
and video files have a lock icon next to them. You can access licensed files in the Windows XP
operating system environment.
Adjusting the color settings for movies that contain scenes that are too dark or too bright
Click EagleVision to use a video enhancement technology that detects video content and dynamically
adjusts the brightness/contrast/saturation ratios.
NOTICE: You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive.
Contact Dell for assistance (see

Other software problems

Check the software documentation or contact the software manufacturer for
troubleshooting information
Ensure that the program is compatible with the operating system installed on your computer.
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Ensure that your computer meets the minimum hardware requirements needed to run the
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software. See the software documentation for information.
Ensure that the program is installed and configured properly.
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Verify that the device drivers do not conflict with the program.
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If necessary, uninstall and then reinstall the program.
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Back up your files immediately.
Use a virus-scanning program to check the hard drive, floppy disks, or CDs.
Save and close any open files or programs and shut down your computer through the Start
menu.
Scan the computer for spyware
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For
more information, go to support.dell.com and search for the keyword spyware.
Run the Dell Diagnostics
related to a software problem.

Memory Problems

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Contacting
If you are experiencing slow computer performance, you
See Dell Diagnostics. If all tests run successfully, the error condition is
Dell).