Dell Latitude D620 User Manual page 155

Securing Your Computer: Dell Latitude D620 User's Guide
your description of the computer. Ask that a case number be assigned and write down the number,
along with the name, address, and phone number of the law enforcement agency. If possible,
obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that
area. If you do not know, call a law enforcement agency where you live.
If the computer belongs to a company, notify the security office of the company.
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Contact Dell customer service to report the missing computer. Provide the computer Service Tag,
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the case number, and the name, address, and phone number of the law enforcement agency to
which you reported the missing computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the computer Service Tag and record
the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service
Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get
the phone number and address of the caller. Dell will then contact the law enforcement agency to which
you reported of the missing computer.
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