Dell Latitude D631 User Manual
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Dell Latitude D631 User Manual

Dell Latitude D631 User Manual

Dell latitude d631: users guide
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See also: Quick Reference Manual
Enlarged version
Dell™ Latitude™ D631
User's Guide
Model PP18L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Latitude D631

  • Page 1 Dell™ Latitude™ D631 User’s Guide Model PP18L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Advanced Micro Devices, Inc; Windows Vista is a trademark and Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...

  • Page 3: Table Of Contents

    Operating System CD Easy Transfer Cable for Windows Vista™ Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows Charge Gauge ....... .
  • Page 4 Accessing Power Options Properties Charging the Battery Replacing the Battery Storing a Battery ....... . . Battery Errors .
  • Page 5 Connecting to a Mobile Broadband Network Enabling/Disabling the Dell™ Mobile Broadband Card Managing Your Network Settings Through the Dell QuickSet Location Profiler ......
  • Page 6 Using Cards Card Types ........PC Cards .
  • Page 7 ....... . . When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Dell Support Utility .
  • Page 8 Mobile Broadband (Wireless Wide Area Network) PC Card Problems Power Problems ....... . . Ensuring Sufficient Power for Your Computer Docking Power Considerations Printer Problems...
  • Page 9 ........Returning a Hard Drive to Dell Media Bay .
  • Page 10 ....... . . Contacting Dell ....... . .

  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 100) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 77). Readme files may be included on your CD to...
  • Page 12 Service Tag and Microsoft Windows These labels are located on your computer: • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. ®...
  • Page 13 The support.dell.com user interface may vary depending on your selections. Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 14 What Are You Looking For? • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. • How to reinstall my operating system Finding Information Find It Here Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet ®...

  • Page 15: About Your Computer

    About Your Computer Front View display latch device status lights fingerprint reader (optional) 10 keyboard status lights 13 mute button — Press this button to release the display latch and open the display. D I S P L A Y L A T C H —...
  • Page 16 — Press the power button to turn on the computer or exit a power management mode (see "Power P O W E R B U T T O N Management Modes" on page 34). NOTICE: To avoid losing data, turn off your computer by performing a Microsoft shutdown rather than by pressing the power button.
  • Page 17 T O U C H P A D ) — Helps to keep your Dell™ computer secure. When you slide your finger over F I N G E R P R I N T R E A D E R O P T I O N A L the reader, it uses your unique fingerprint to authenticate your user identity.

  • Page 18: Left Side View

    NOTE: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot.
  • Page 19 C O N N E C T O R provides bandwidth for multimedia operations. — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in W I R E L E S S S W I T C H your vicinity.

  • Page 20: Right Side View

    H A R D D R I V E Right Side View drive bay — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ module D R I V E B A Y (see "Using Multimedia" on page 57).

  • Page 21: Back View

    US B ( 2) C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. Back View network connector (RJ-45) serial connector air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
  • Page 22 ( R J - 1 1) M O D E M C O N N E C T O R Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer (see "Finding Information"...
  • Page 23 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 24: Bottom View

    Bottom View battery charge gauge/health gauge locking screw (if present) air vents B A T T E R Y C H A R G E G A U G E H E A L T H G A U G E Battery Charge"...
  • Page 25 M E M O R Y M O D U L E C O V E R (DIMM B) (see "Memory" on page 166). — Lets you attach your computer to a docking device. See the Dell documentation D O C K I N G D E V I C E C O N N E C T O R that came with your docking device for more information.
  • Page 26 About Your Computer...

  • Page 27: Transferring Information To A New Computer

    Transferring Information to a New Computer ® ® The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data such as: • E-mail messages •...

  • Page 28: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    3 Under What do you want to do?, click Transfer files and settings. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer and click Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.

  • Page 29: Easy Transfer Cable For Windows Vista

    When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System?).
  • Page 30 9 Select Yes. The computer reboots and the transfer is complete. Transferring Information to a New Computer...

  • Page 31: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 32: Checking The Battery Charge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

  • Page 33: Low-Battery Warning

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 34: Power Management Modes

    Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

  • Page 35: Configuring Power Management Settings

    AC adapter then charges the battery and maintains the battery charge. NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on.

  • Page 36: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 37: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 35) before you use it. Battery Errors To address error codes generated by the battery, refer to "Error Messages"...
  • Page 38 Using a Battery...

  • Page 39: Using The Keyboard

    To disable the keypad, press <Num Lk> again. Key Combinations System Functions <Ctrl><Shift><Esc> Battery <Fn><F3> light indicates that the keypad is active. Opens the Task Manager window. Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 32). Using the Keyboard...

  • Page 40: Display Functions

    Advanced tab in the Power Options Properties window (see "Accessing Power Options Properties" on page 35). Puts the computer into hibernate, or sleep, mode. Dell QuickSet is required (see "Dell™ QuickSet" on page 133). Minimizes all open windows.

  • Page 41: Touch Pad

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, access the Help and Support Center (click Start→ Help and Support). Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 42: Customizing The Touch Pad And Track Stick

    Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use. You can purchase additional caps by visiting the Dell website at dell.com. 1 Pull the cap off the track stick. 2 Align the new cap over the square track stick post and gently press the cap down onto the post.

  • Page 43: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.

  • Page 44: Dual Independent Display Mode

    5 Try different settings for Color quality and Screen resolution. NOTE: As the resolution increases, icons and text appear smaller on the screen. If the video resolution setting is higher than that supported by the display, the computer enters pan mode.

  • Page 45: Swapping Primary And Secondary Displays

    Swapping Primary and Secondary Displays To swap your primary and secondary display designations (for example, to use your external monitor as your primary display after docking): 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display.

  • Page 46: Using Ati Catalyst® Control Center

    Dell™ QuickSet allows you to enable or disable the ALS feature. You can also adjust maximum and minimum brightness settings that are activated when you enable the ALS feature. For more information about QuickSet, right-click the NOTE: Rebooting the computer returns the ambient light sensor to the last setting of enabled or disabled.
  • Page 47 Using Hot Keys You can press the predefined combination of keys <Ctrl><Alt><C> to launch Catalyst Control Center, or you can define your own hot key sequence by using the Catalyst Control Center's Hotkey Manager. Using the Display...
  • Page 48 Using the Display...

  • Page 49: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 50: Setting Up A Network In The Microsoft Windows Vista™ Operating System

    NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Setting Up a Network in the Microsoft Windows Vista™...

  • Page 51: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection.

  • Page 52: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 50.
  • Page 53 When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar and select Help.

  • Page 54: Mobile Broadband (Or Wireless Wide Area Network)

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (click Start→...

  • Page 55: Connecting To A Mobile Broadband Network

    Windows Help and Support Center (click Start→ Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 56: Dell Wi-Fi Catcher™ Network Locator

    BIOS (system setup program) to control WiFi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.

  • Page 57: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 58: Copying Cds And Dvds

    4 Push the tray back into the drive. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. A CD player includes the following basic buttons: Play.

  • Page 59: How To Copy A Cd Or Dvd

    The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make a copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 60: Helpful Tips

    CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® • Use Microsoft Windows Roxio Creator Plus and open a Creator project. •...

  • Page 61: Adjusting The Volume

    Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

  • Page 62: Microsoft Windows Vista™ Operating System

    Microsoft Windows Vista™ Operating System 1 Click the Windows Vista Start button, and click Control Panel→ Appearance and Personalization. 2 Under Personalization, click Adjust Screen Resolution. 3 Under Resolution: click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Colors, click Medium (16 bit) and click OK. Using Multimedia...

  • Page 63: Using Cards

    Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card"...

  • Page 64: Installing A Pc Card

    Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot.
  • Page 65 NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.
  • Page 66 Using Cards...

  • Page 67: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 68: About Smart Cards

    About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.

  • Page 69: Passwords

    Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. •...

  • Page 70: Using A Primary (Or System) Password

    If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 142). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 71: Using An Administrator Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Obtaining Assistance" on page 137). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 72: Trusted Platform Module (Tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature 1 Enable the TPM software: Restart the computer and press <F2>...

  • Page 73: Activating The Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
  • Page 74 If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 75: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Information Guide Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.
  • Page 76 NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For stubborn dirt, try using water or a diluted solution of water and mild soap.

  • Page 77: Troubleshooting

    If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 89 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.

  • Page 78: Starting The Dell Diagnostics From The Drivers And Utilities Media

    If the Pre-boot System Assessment completes successfully, you will receive the following message: Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media.

  • Page 79: Dell Diagnostics Main Menu

    If you cannot resolve the error condition, contact Dell (see "Obtaining Assistance" on page 137). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 80: Dell Support Utility

    4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove the CD. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 81: Double-Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.

  • Page 82: If You Cannot Eject The Cd, Cd-Rw, Dvd, Or Dvd+Rw Drive Tray

    Problems writing to a CD/DVD-RW drive The CD/DVD-RW drive must receive a steady stream of data when writing. — L O S E O T H E R P R O G R A M S If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD- U R N O F F T A N D B Y M O D E I N keyword standby in the Windows Help and Support Center for information on power management...
  • Page 83 Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. ®...

  • Page 84: Error Messages

    X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Obtaining Assistance"...
  • Page 85 (see "Hard drive problems" on page 82), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77).
  • Page 86 O T I M E R T I C K I N T E R R U P T tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77). O T E N O U G H M E M O R Y O R R E S O U R C E S programs open.

  • Page 87: Ieee 1394 Device Problems

    If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell (see "Obtaining Assistance" on page 137).

  • Page 88: Keyboard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Information Guide NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems —...

  • Page 89: Lockups And Software Problems

    Lockups and Software Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 141) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Information Guide The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding...

  • Page 90: Memory Problems

    Troubleshooting F L O P P Y D I S K S If you are experiencing slow computer performance, you — See "Dell Diagnostics" on page 77. If all tests run successfully, the error — — Start M E N U...

  • Page 91: Network Problems

    Mobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user’s guide is available through the Windows Help and Support Center. To access the Help and Support Center, click Start Mobile Broadband Card Utility user’s guide from support.dell.com.

  • Page 92: Pc Card Problems

    • Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.

  • Page 93: Ensuring Sufficient Power For Your Computer

    Using AC adapters that are less-powerful than 65 W will cause you to receive a Docking Power Considerations Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the AC adapter is connected to your computer when the computer is docked to the Dell D/Dock.

  • Page 94: Printer Problems

    Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.

  • Page 95: Sound And Speaker Problems

    H E C K T H E S C A N N E R D O C U M E N T A T I O N information. Ensure that your scanner is unlocked if it has a locking tab or button. —...

  • Page 96: No Sound From Headphones

    Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 77). E I N S T A L L T H E T O U C H P A D D R I V E R...

  • Page 97: Video And Display Problems

    Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 141) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Information Guide If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

  • Page 98: If Only Part Of The Display Is Readable

    I D E O D I A G N O S T I C S T E S T S but the display is not completely blank, run the Video device group in the Dell Diagnostics. If the problem persists, contact Dell (see "Obtaining Assistance" on page 137).

  • Page 99: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 100: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.
  • Page 101 In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK and follow the instructions on the screen to continue.

  • Page 102: Using The Hardware Troubleshooter Tool

    2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver.

  • Page 103: Using Microsoft ® Windows ® System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 104: Using The Operating System Cd

    Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the CDs, the Drivers and Utilities media and Operating System CD may not ship with your computer.
  • Page 105 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the ® ® Microsoft Windows desktop; then, shut down your computer and try again.
  • Page 106 Reinstalling Software...

  • Page 107: System Setup Program

    System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 108: Commonly Used Options

    You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 109: Changing Printer Modes

    3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
  • Page 110 System Setup Program...

  • Page 111: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" on page 111 and "Before Working Inside Your Computer" on page 111. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 112 NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have a connector with locking tabs;...

  • Page 113: Hinge Cover

    Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Information Guide NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used.
  • Page 114 1 Follow the instructions in "Before You Begin" on page 111. 2 Remove the hinge cover (see "Hinge Cover" on page 113). screws (3) pull-tab NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.

  • Page 115: Internal Card With Bluetooth ® Wireless Technology

    Internal Card With Bluetooth CAUTION: Before performing the following procedures, follow the safety instructions in your Information Guide NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 116: Coin-Cell Battery

    6 Disconnect the card from the cable and remove the card from the computer. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Information Guide NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.

  • Page 117: Memory

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
  • Page 118 1 Follow the procedures in "Before You Begin" on page 111. 2 Remove the hinge cover (see "Hinge Cover" on page 113). 3 Remove the keyboard (see "Keyboard" on page 113). 1 memory module (DIMM A) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
  • Page 119 1 securing clips (2 per connector) 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. Align the notch in the module connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
  • Page 120 2 Turn the computer bottom-side up, loosen the captive screw in the memory module cover, and then remove the cover. memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
  • Page 121 1 securing clips (2 per connector) NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.

  • Page 122: Wireless Local Area Network (Wlan) Card

    6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start→...
  • Page 123 NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: Disconnect the WLAN card from any attached cables.

  • Page 124: Mobile Broadband Card

    Align the WLAN card with the connector at a 45-degree angle, and press the card into the connector until you feel a click. 1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered.
  • Page 125 2 Remove the hinge cover (see "Hinge Cover" on page 113). 3 Remove the keyboard (see "Keyboard" on page 113). 1 Mobile Broadband card 2 antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5.
  • Page 126 1 Mobile Broadband card Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

  • Page 127: Subscriber Identity Module (Sim) Card

    1 Mobile Broadband card 2 antenna cables (2) NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that you route the cables properly. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband card.

  • Page 128: Hard Drive

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin"...

  • Page 129: Returning A Hard Drive To Dell

    Use the Drivers and Utilities media to install the drivers and utilities for your computer (see "Reinstalling Drivers and Utilities" on page 100). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Adding and Replacing Parts...
  • Page 130 hard drive foam packaging Adding and Replacing Parts...

  • Page 131: Media Bay

    Media Bay NOTE: If the device locking screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.
  • Page 132 Adding and Replacing Parts...

  • Page 133: Dell™ Quickset

    Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
  • Page 134 Dell™ QuickSet...

  • Page 135: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...

  • Page 136: Traveling By Air

    • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Enabling/Disabling the Dell™ Mobile Broadband Card" on page 55) • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"...

  • Page 137: Getting Help

    If the preceding steps have not resolved the problem, see "Contacting Dell" on page 142. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 138: Online Services

    Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 142.

  • Page 139: Automated Order-Status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"...

  • Page 140: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 141). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 141 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 142: Contacting Dell

    International Access Code: 00 E-mail for Desktops and Portables Country Code: 54 E-mail for Servers and EMC Products City Code: 11 Customer Service Technical Support – Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services Sales Aruba Online Support...
  • Page 143 General Support Fax City Code: 2 Customer Service Corporate Sales Switchboard Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.com/contactus toll-free: 1300-655-533 toll-free: 1800-633-559 toll-free: 1800-060-889 toll-free: 1300-662-196 support.euro.dell.com tech_support_central_europe@dell.co 08 20 24 05 30 00...
  • Page 144 Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/bm la-techsupport@dell.com 1-877-890-0751 www.dell.com/bo la-techsupport@dell.com toll-free: 800-10-0238 www.dell.com/br BR_TechSupport@dell.com 0800 970 3355...
  • Page 145 Chile (Santiago) Online Support Country Code: 56 City Code: 2 Sales and Customer Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.ca/ostatus support.ca.dell.com toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-906-3355 toll-free: 1-800-387-5757 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 1-877-335-5767...
  • Page 146 City Code: 592 Customer Service E-mail Technical Support Fax Technical Support – Dell™ Dimension™ and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™ Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc.
  • Page 147 Technical Support, Customer Service, Sales (calling from Quito) Technical Support, Customer Service, Sales (calling from Guayaquil) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com 0800-012-0231 support.euro.dell.com czech_dell@dell.com 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 support.euro.dell.com...
  • Page 148 Corporate Technical Support Customer Service Switchboard Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/sv la-techsupport@dell.com 800-6132 support.euro.dell.com fi_support@dell.com 0207 533 555 0207 533 538 0207 533 533 0207 533 530 0207 533 540 0207 533 533 support.euro.dell.com...
  • Page 149 Online Support Technical Support, Customer Service, Sales Guyana Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com tech_support_central_europe@dell.co 069 9792-7200 0180-5-224400 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7000 support.euro.dell.com...
  • Page 150 International Access Code: 001 Country Code: 852 Technical Support – Dimension and Inspiron Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc. Customer Service Large Corporate Accounts...
  • Page 151 Large Corporate Accounts Sales Large Corporate Accounts Home and Small Business Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com india_support_desktop@dell.com india_support_notebook@dell.com 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 india_support_Server@dell.com 080-25068032 or 080-25068034...
  • Page 152 U.K. only) U.K. Sales (dial within U.K. only) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.com 1850 543 543 1850 543 543 1850 200 889 1850 333 200 1850 664 656 1850 200 646 1850 200 646 Dell_IRL_Outlet@dell.com...
  • Page 153 Technical Support, Customer Service, Sales (dial from within Jamaica only) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90...
  • Page 154 Technical Support outside of Japan – City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
  • Page 155 Home/Small Business Sales Corporate Sales Customer Service Malaysia (Penang) Online Support International Access Code: 00 Technical Support – Dell Precision, OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, City Code: 4 and Electronics and Accessories Technical Support – PowerApp, PowerEdge,...
  • Page 156 Technical Support, Customer Service, Sales Nicaragua Online Support Technical Support, Customer Service, Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.com 001-866-563-4425 50-81-8800 or 001-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 001-800-888-3355 or 001-866-851-1754 la-techsupport@dell.com...
  • Page 157 Country Code: 351 Customer Service Sales Puerto Rico Online Support Technical Support Customer Service and Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 671 16882 671 17575 23162298 671 16800 671 16865 www.dell.com/pa la-techsupport@dell.com 011-800-507-1264 www.dell.com/pe la-techsupport@dell.com 0800-50-669 support.euro.dell.com...
  • Page 158 Malaysia only. Country Code: 65 Online Support Technical Support – Dimension, Inspiron, and Electronics and Accessories Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service Transaction Sales Corporate Sales Slovakia (Prague)
  • Page 159 Employee Purchase Program (EPP) Support Technical Support Fax Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.com 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 support.euro.dell.com...
  • Page 160 Technical Support – Servers and Storage Customer Service Transaction Sales Corporate Sales Thailand Online Support International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service Corporate Sales Transaction Sales Trinidad/Tobago...
  • Page 161 Preferred Accounts (500–5000 employees) Global Accounts Central Government Local Government & Education Health Technical Support Corporate/Preferred Accounts/PCA (1000+ employees) Other Dell Products General Home and Small Business Fax Uruguay Online Support Technical Support, Customer Service, Sales Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tc...
  • Page 162 Country (City) Service Type International Access Code Country Code City Code U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired International Access Code: 011 Country Code: 1 Technical Support Home and Home Office Portable and Desktop AutoTech Small Business...
  • Page 163 City Code U.S. Virgin Islands Online Support Technical Support, Customer Service, Sales Venezuela Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.com 0800-100-4752 Getting Help...
  • Page 164 Getting Help...

  • Page 165: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External (HT) bus frequency System Information System chipset Data bus width...
  • Page 166 (continued) Smart Card Compatibility Insert/eject cycles Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Serial Audio Mini-Card Modem Network adapter Video D-Dock D-Module IEEE 1394 Communications Modem: Type Controller Interface Network adapter Specifications compatible within a PKI environment certified for up to 100,000 cycles...
  • Page 167 ® Bluetooth wireless technology, and Dell Mobile Broadband card. (The availability of the Dell Mobile Broadband card may vary by region.) ATI Radeon® X1270 Graphics Controller up to 128 MB of UMA memory, 64 MB of side-port memory (additional AMD Hyper...
  • Page 168 Display Type (active-matrix TFT) Active area (X/Y) Dimensions: Height Width Diagonal Operating angle Viewing angles: WXGA Horizontal WXGA Vertical WXGA+ Horizontal WXGA+ Vertical Pixel pitch: WXGA WXGA+ Power Consumption (panel with backlight) (typical): WXGA WXGA+ Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode)
  • Page 169 Track Stick X/Y position resolution (graphics table mode) Size Battery Type Dimensions: 4-cell and 6-cell lithium-ion batteries: Depth Height 9-cell lithium-ion batteries: Depth Height Weight Voltage 250 count/sec @ 100 gf protrudes 0.5 mm higher than surrounding keycaps 9-cell "smart" lithium ion (85 WHr) 6-cell "smart"...
  • Page 170 (continued) Battery Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery Fingerprint Reader (optional) Type AC Adapter Types Input voltage Input current (maximum) Input frequency Output current: 65 W 90 W Rated output voltage Dimensions and weight: Specifications for standard 6-cell battery:...
  • Page 171 (continued) AC Adapter Height Width Length Weight (without cables) Temperature range: Physical Height Width Depth Weight (with 6-cell battery): With CD drive Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with...
  • Page 172 (continued) Environmental Altitude (maximum): Operating Storage Specifications –15.2 to 3048 m (–50 to 10,000 ft) –15.2 to 10,668 m (–50 to 35,000 ft)

  • Page 173: Appendix

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 174: Macrovision Product Notice

    • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.

  • Page 175: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 176 is usually equal to 8 bits. C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water. cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device.
  • Page 177 Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 178 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 179 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...
  • Page 180 assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second.
  • Page 181 transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down.
  • Page 182 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 183 for this program. TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video. text editor — A program used to create and edit files that contain only text;...
  • Page 184 operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated. V — volt — The measurement of electric potential or electromotive force.

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