Operating System; A Solid Blue Screen Appears; Dell Mediadirect Problems - Dell Latitude D620 User Manual

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Troubleshooting: Dell Latitude D620 User's Guide
1. Press <Ctrl><Shift><Del> simultaneously.
2. Click Task Manager.
3. Click the program that is no longer responding.
4. Click End Task.
Check the software documentation
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft ® Windows®

operating system

Run the Program Compatibility Wizard
it runs in an environment similar to non-Windows XP operating system environments.
1. Click the Start button, point to All Programs
Compatibility Wizard.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.

A solid blue screen appears

Turn the computer off
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

Dell MediaDirect problems

Check the Dell MediaDirect help file for information
MediaDirect screen to access Help.
To play movies with Dell MediaDirect, you must have a DVD drive and the Dell DVD Player
you purchased a DVD drive with your computer, this software should already be installed.
Video Quality problems
advantage of the special processing in some graphics cards to reduce processor requirements when
playing DVDs and certain types of video files.
Cannot play some media files
Windows XP operating system environment, access to licensed content is restricted. Licensed content
is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music
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The Program Compatibility Wizard configures a program so
If you are unable to get a response by pressing a key on your keyboard or
Turn off the Use Hardware Acceleration option. This feature takes
Because Dell MediaDirect provides access to media files outside the
Accessories, and then click Program
Click the ? icon at the bottom of the Dell
If

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