Warranty Information - Oki MB441MFP Safety Information Manual

Limited Warranty, US and Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this MB441/
451/451w (hereinafter "the Product") to be free from defects
in material and workmanship and will remedy any such
defect according to, the terms of this Limited Warranty.
Oki Data will repair or at its option, replace, with the same or
its functional equivalent, at no charge, any defective
component(s) of the Product for one (1) year from the date
of purchase except for the printhead (LED imaging array),
which is warranted for a period of five (5) years from the
date of purchase.
This Limited Warranty only extends to the original
purchaser of the warranted item. This Limited Warranty is
not transferable. This Limited Warranty does not extend to
consumable items or supplies, such as toner cartridges,
image drums, ribbon cartridges, fuses, etc.
On-Site Repair
Note: On-Site Repair is available in the United States
and Canada only. On-Site Repair does not
include the replacement or repair of Product
consumables or supplies.
Oki Data will, for a period of one (1) year from the date of
original purchase, repair or replace (at Oki Data's option)
on-site at the original purchaser's facility and without
charge, any defective component(s) of the Product
provided that the warranty service is performed by an Oki
Data authorized service provider. The printheads (LED
imaging arrays) have a 5-year parts only warranty from
date of original purchase. Following the first year of
warranty coverage, the printheads will be replaced by an
authorized Oki Data service provider at Oki Data's then
current labor rates.
To make request or claim for service under the one (1)
year parts and labor coverage of this Limited Warranty,
contact your Oki Data Authorized Dealer, authorized third-
party service provider, or Oki Data. Oki Data reserves the
right to use new and/or refurbished parts for the warranty
repair.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone number
of a fully competent and responsible adult with the
authority to consent to the entry of the servicing
technician to the premises where the Product is located,
and who will remain with the servicing technician while
the service work is performed. Any and all dangerous
conditions must be removed from the site prior to and
throughout the time a service technician is present. The
service technician may refrain from entering the premises
or continuing to provide services at any site, if in the
servicing technician's reasonable judgement the site
poses a risk of physical harm or danger. If warranty
services cannot be performed or completed due to any of
the foregoing reasons the On-Site service option is null
and void and the Product must be returned to an
authorized Oki Data service location for warranty repair
service.
To make a request or claim for service under this Limited
Warranty, contact your local Oki Data authorized service
center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA), or
www.okiprintingsolutions.com.
Once the one (1) year on-site period is over, the original
purchaser must return the Product, shipping prepaid, in the
original shipping container or equivalent to Oki Data or an
authorized Oki Data service center and assume the risk of
loss or damage in transit.
A written receipt for the Product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this Product must accompany any request or
claim for work to be performed under this Limited Warranty.
This Limited Warranty shall not apply to normal wear and
tear and shall not apply if the Product has been damaged
due to abuse, misuse, misapplication, accident, improper
storage, or installation, an unsuitable physical operating
environment, or as a result of service or modification by any
other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.
NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE
RESPECTIVE WARRANTY PERIODS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES BE
LIABLE TO A PURCHASER OR ANY OTHER PERSON FOR
SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES INCLUDING LOST
PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS IN CONNECTION WITH OR
ARISING OUT OF THE PURCHASE OR USE OF THE OKI
DATA PRODUCT, WHETHER ARISING IN CONTRACT OR
IN TORT, WHETHER OR NOT CUSTOMER SHALL HAVE
INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion
may not apply to you.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL
PURCHASERS EXCEPT CONSUMERS:
WHEN ANY OKI DATA PRODUCT SHALL BE
PURCHASED BY ANY PERSON SUCH THAT THE OKI
DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS
DEFINED IN THE UNIFORM COMMERCIAL CODE
ADOPTED IN THE STATE OF PURCHASE OR IN OTHER
APPLICABLE LAW), OKI DATA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the Product was
purchased, by contacting Oki Data directly at 1-800-654-
4 - English