Application Discovery Manager Administration Guide
Using ADM Console
You must first create a detail discovery product support package for detail discovery troubleshooting.
To create a detail discovery product support package
1
Log in to the ADM console.
2
Navigate to Discovery > Inventory.
3
Click a host that is already discovered using detail discovery method.
4
On the Detail Discovery Policies tab, select name of the policy for which you need to create a support
package.
5
Click Support Package.
Creation of support package takes about five minutes. Navigate to Manage > System > Support Package List
to download the support package.
WMI
WMI Detail Discovery requires specific permissions and configuration on the target host. Microsoft includes
a testing tool, called WBemTest, on every computer that has WMI installed. This tool tests for the same
permission and configurations that ADM requires. For example, if an access denied failure occurs while
connecting to the target host, the WbemTest tool raises a similar error indicating a problem with the target host
configuration.
To perform troubleshooting
1
Check permissions and configuration using the WBemTest tool. More information is available on the
Microsoft Web site:
http://technet.microsoft.com/en‐us/library/cc785775.aspx
2
Check ADM Discovery using the utilities described in the following sections.
single.sh
The single.sh utility is a stand‐alone command line utility that runs Detail Discovery on a specific host. The
single.sh utility creates a support package that contains the Detail Discovery results and more useful
information. VMware Customer Support can use this support package to analyze the problems offsite.
N
This section refers to support packages used specifically for Detail Discovery troubleshooting. Other
OTE
support packages are used for backing up, restoring, upgrading, and troubleshooting of the ADM application
and are described in Chapter
This utility is useful for testing the communication parameters for connecting to a host (for example, the user
and password), and to find out the retrievable properties from a host without having to go through the process
of defining a Detail Discovery policy in the ADM Console.
Location
/home/nlayers/Seneca/ActiveProbe/bin/single.sh
Usage
single.sh [-A Attribute Artifacts] [-a address] [--AddExU Additional Unix Exclude Directories]
[--AddExW Additional Windows Exclude Directories] [--AddIncU Additional Unix Search Scope]
[--AddIncW Additional Windows Search Scope] [-c host] [-d port] [-D Configuration Items] [-e
Management IP] [--ExU Unix Exclude Directories] [--ExW Windows Exclude Directories] [-G CI
Groups] [-h] [-i] [--IncU Unix Search Scope] [--IncW Windows Search Scope] [-j classpath] [-l]
[-M maxdepth] [-n path] [-p ports] [-P Access profile] [-r filename] [-t timeout] [-T Discovery
result translator class] [-v] [-w]
50
5.
VMware, Inc.