Contacting Compaq Support - Compaq 1600R - ProLiant - 128 MB RAM Maintenance And Service Manual

Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143,
1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150
Before You Begin
Specifications
Removal Sequence
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic
Error Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
Presario 1600 Series
Product Description
Battery Operations
Troubleshooting
Troubleshooting

Contacting Compaq Support

Obtain the following information before contacting
Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT
files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that
backup tapes/diskette are not exposed to electrical
or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power
sources, then from the computer.
4. Close the display and all exterior doors of the
computer.
5. Pack the computer with sufficient packing material
to protect it. Use the original packing box or
similar packaging.
IMPORTANT:
Ensure that there is no diskette in the
diskette drive and that there are no PC
Cards in the PC slots.
Parts Catalog
Pin Assignments
MSG Index