Solving Pc Card Problems; Solving Power Problems; Solving Printer Problems - Compaq 1600R - ProLiant - 128 MB RAM Maintenance And Service Manual

Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143,
1600-XL144, 1600-XL145, 1600-XL146, and 1600-XL147
Before You Begin
Specifications
Removal Sequence
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic
Error Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
privacy and legal statement
Presario 1600 Series
Product Description
Battery Operations
Troubleshooting
Troubleshooting

Solving PC Card Problems

The following table lists some common causes
and solutions for PC Card problems.
Solving PC Card Problems
Problem
When
turned on,
the
computer
does not
beep when a
PC Card is
inserted.
PC Card
modem, fax,
or network
card does
not work.
PC Card
modem or
fax card
does not
work.
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Solving Power Problems

Also see "Solving Battery and Battery Gauge
Problems" in this section.
Solving Power Problems
Problem
Computer
won't turn on
and battery
pack is not
inserted.
Computer
turned off
while it was
left
unattended
and the power
icon is off.
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Solving Printer Problems

If you experience problems printing, run a printer
self-test. Refer to the documentation provided
with your printer for instructions.
If the self-test fails, it is a printer-specific
problem. Also refer to the printing section of your
application documentation.
Solving Printer Problems
Problem
Printer will
not turn on.
Printer will
not print.
Printer
prints
garbled
information.
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Solving TouchPad/Pointing Device
Problems
The following table lists some common causes and solutions
for TouchPad/pointing device problems.
Solving Touch Pad/Pointing Device
Problem
TouchPad or
mouse does
not work.
External
mouse does
not work.
TouchPad or
mouse does
not work
even though
the device is
enabled in
Windows.
Cursor skips
or moves
abnormally
when using
the
TouchPad.
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Return to Solving Minor Problems
Probable
Cause
Card is not
inserted
properly.
PC Card beeps
are disabled.
Speaker is
turned off or
volume is
turned down.
PC Card drivers
are not
installed.
Card or card
driver is not
supported.
Card is not
fully inserted
into the slot or
is not inserted
properly.
Telephone cord
is not plugged
in all the way.
Necessary
drivers are not
installed
(turned on).
You are trying
to access the
card using the
wrong COM
port.
The card
conflicts with a
serial device.
The card is not
supported.
Probable
Cause
Computer is
not connected
to a power
source.
Power cords to
the external
power source
are unplugged.
Power adapter
is defective.
System board
is defective.
System
initiated
Hibernation
due to a
critical low-
battery
condition.
System
initiated
Hibernation
after a preset
timeout.
Probable Cause
The signal cable
may not be
connected properly,
or the printer is
unplugged.
Printer is not
turned on or is
offline.
The device drivers
for your application
are not installed.
Printer that is set
up for a network is
not connected to
the network.
Printer cable is too
long, unshielded, or
defective.
Paper tray is
empty.
Correct printer
drivers are not
installed.
Cable is not
connected properly.
Problems
Cause Solution(s)
Incorrect or Install the device
no device driver and add to
driver is the AUTOEXEC.BAT
installed. file or CONFIG.SYS
file.
The device Install the
driver is not TouchPad/mouse
installed in driver in Windows.
Windows.
Mouse is not Ensure that the
securely mouse is securely
connected connected to the
or is appropriate external
connected connector.
to an
incorrect
external
connector.
Mouse is not Enter MOUSE at the
enabled. system prompt to
activate the mouse
device driver.
Add a line in the
AUTOEXEC.BAT file
to automatically
activate the mouse
device driver each
time computer is
turned on or
restarted.
Cable not Reseat cable.
properly
seated in
TouchPad
board.
Defective Replace TouchPad
TouchPad board.
board.
Defective Replace system
system board.
board.
Device Install the
driver is not appropriate device
correctly driver in Windows.
installed in
Windows.
The Clean the TouchPad
TouchPad with a cloth
needs to be dampened with
cleaned. alcohol or an
ammonia-based
glass cleaner. Wipe
up liquid with a dry
cloth.
United States January 2, 2003
Parts Catalog
Pin Assignments
MSG Index
Solution(s)
Ensure that the
card is inserted in
the correct
orientation.
Double-click the
PC Card icon in
the Control Panel,
click the Global
Settings tab, the
enable PC Card
sound effects.
Press volume
buttons to turn
the speaker on,
then increase the
volume.
Double click the
Add New
Hardware icon in
the Control Panel
for installation
instructions.
If PC Card or
drivers are not
compatible with
Windows, install
drivers and use
the PC Card in MS-
DOS mode.
Contact your
Compaq
authorized service
provider for a list
of PC Cards tested
successfully in
Compaq PC Card
platforms.
Ensure that the
card is inserted in
the correct
orientation.
Check and secure
telephone
connection.
Install drivers.
See Specifications
to verify COM
port.
See Specifications
to verify address.
Use supported
cards only.
Solution(s)
Insert battery or
connect an
external power
source.
Ensure that
power cords
connecting the
computer and
the external
power source
are plugged in
properly.
Replace AC
Adapter and
restart.
Replace the
system board.
Replace the
battery pack
with a fully
charged battery
pack or connect
the computer to
an external
power source.
Then turn on
the computer.
Turn on the
computer.
Solution(s)
Ensure that
the signal
cable is
properly
connected and
that the power
cord is
connected to
the electrical
outlet.
Turn the
printer on and
set it to
online.
Refer to the
printer
documentation
to install the
correct printer
driver.
Connect the
printer to the
network.
Replace the
cable.
Fill the paper
tray with
paper and set
the printer to
online.
Refer to the
printer
documentation
to install the
correct printer
driver.
Ensure that
the printer
signal cable is
properly
connected to
the computer.