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Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.
The following do not indicate a problem with this unit:
≥Regular disc rotating sounds. The sound of the disc rotating may
become louder especially when finalizing a DVD-R.
Power
No power.
The unit switches to the
standby mode.
Displays
The display is dim.
"0:00" is flashing on the unit's
display.
The time recorded on the disc
and the available time shown
do not add up.
The play time shown for MP3
does not agree with the actual
time.
Compared to the actual
recorded time, the remaining
time displayed is less.
(Only when recording in NTSC)
TV screen and video
Television reception worsens
after connecting the unit.
Status messages do not
appear.
The grey background does not
appear.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
There is a lot of after-image
when playing video.
When playing DVD-Video
using progressive output, one
part of the picture
momentarily appears to be
doubled up.
There is no apparent change
in picture quality when
adjusted with the Picture
menu in the on-screen menus.
The images from this unit do
not appear on the television.
Picture is distorted.
Sound
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Continued on next page
≥Insert the AC mains lead securely into a known active AC mains socket.
≥One of the unit's safety devices is activated. Press [Í/I] on the main unit to turn the unit on.
≥Change "FL Display" in the SETUP menu.
≥Set the clock.
≥Times shown may disagree with actual times.
≥More disc space than the actual recording time is used after recording or editing the DVD-R
200 times or more.
≥While searching, the elapsed time may not display correctly.
≥Even if you erase recorded content from the DVD-R, there is no increase in disc space.
≥The displayed recording/play time is converted from the number of frames at 29.97 frames
(equal to 0.999 seconds) to one second. There will be a slight difference between the time
displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
approximately 59 minutes 56 seconds). This does not affect the recording.
≥This can occur because the signals are being divided between the unit and other
equipment. It can be solved by using a signal booster, available from audio-visual suppliers.
≥Select "Automatic" in "On-Screen Messages" in the SETUP menu.
≥Select "On" in "Grey Background" in the SETUP menu.
≥Use the television to change the aspect. If your television does not have that function, set
"Progressive" in the Picture menu to "OFF".
≥Check the settings for "TV Aspect" in the SETUP menu.
≥Set "Playback NR" in the Picture menu to "OFF".
≥Set "Progressive" in the Picture menu to "OFF". This problem is caused by the editing
method or material used on DVD-Video, but should be corrected if you use interlace output.
≥The effect is less perceivable with some types of video.
≥Make sure that the television is connected to the VIDEO OUT terminal, S-VIDEO OUT
terminal or COMPONENT VIDEO OUT terminals on this unit.
≥Make sure that the television's input setting (e.g., AV 1) is correct.
≥The television isn't compatible with progressive signals. Press and hold [∫] and [TIME SLIP]
on the main unit at the same time for about 5 seconds. The setting will change to interlace.
≥Check the connections and settings. Check the input mode on the amplifier if you have
connected one.
≥Press [AUDIO] to select the audio.
≥Turn off V.S.S. in the following cases.
–When using discs that do not have surround sound effects such as Karaoke discs.
–When playing bilingual broadcast programmes.
≥The disc may have a restriction on the method of audio output. If "D.MIX" does not appear
in the display when playing multi-channel DVD-Audio, only audio for the two front channels
will be output. Refer to the disc's jacket.
≥Image disturbance during search.
≥Poor reception due to atmospheric conditions.
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