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Troubleshooting
Troubleshooting guide
Troubleshooting
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
The followings do not indicate a problem
with this unit:
• Regular HDD rotating sounds.
• Poor reception due to atmospheric conditions.
• Image disturbance during search.
• Interruptions in reception due to periodic
broadcasting breaks.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
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VQT4G61
76)
General operation
The unit does not work.
• Check the connections. (
• One of the unit's safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit
to standby.
• If the unit does not switch to standby, press
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
The unit is switched to standby mode
automatically.
• VIERA Link has worked. (
The remote control does not work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
Unit's display
• Software (firmware) is updating when "UPD
/ " is displaying on the unit's display. Wait until
the update is completed. (
• The HOLD function is activated. (
Startup is slow.
• Startup takes time in the following situations:
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When the "Power Save in Standby" is
activated. (
73)
12)
60, Power off link)
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(
73)
76)
77)
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