Note: If you already are running the diagnostic programs, begin with step 4
1. Insert the IBM Enhanced Diagnostics CD.
2. Turn on the system and watch the screen.
3. If a power-on password is set, the system prompts you for it. Type in the
4. Run the appropriate diagnostics program and when the Diagnostic Programs
5. Select View Test Log from the list that appears; then, follow the instructions on
6. You can save the test log to a file on a diskette or to your hard disk drive.
Viewing the System Error log
With the optional service processor adapter, you can also view the System Error log
from the diagnostic programs. See the instructions in "Viewing error logs from
diagnostic programs" on page 20.
Diagnostic error message tables
For descriptions of the error messages that might appear when you run the
diagnostic programs, see "Diagnostic error codes" on page 65.
Notes:
1. Depending on your server configuration, some of the error messages might not
2. If diagnostic error messages appear that are not listed in the tables, make sure
Recovering the BIOS code
If the BIOS code has become damaged, such as from a power failure during a flash
update, you can recover the BIOS code using the boot block jumper and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
The flash memory of your server contains a protected area that cannot be
overwritten. The recovery boot block is a section of code in this protected area that
enables the server to start up and to read a flash diskette. The flash utility recovers
the system BIOS code from the BIOS recovery files on the diskette.
24
xSeries 305 Type 8673: Hardware Maintenance Manual and Troubleshooting Guide
If the system is on, shut down your operating system and restart the system.
appropriate password; then, press Enter.
screen appears, select Utility.
the screen.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the server, the test log is cleared.
appear when you run the diagnostic programs.
that your server has the latest levels of BIOS, Advanced System Management
™
Processor, ServeRAID
v Use the ServerGuide Setup and Installation CD to make a BIOS flash
diskette.
v Download a BIOS flash diskette from the World Wide Web. Go to
http://www.ibm.com/pc/support, click IBM Server Support, and make the
selections for your server.
v Contact your IBM service representative.
, and diagnostics microcode installed.