Directv ® Receiver Or Tv Problems - DirecTV HD RECEIVER User Manual

DIRECTV Receiver or TV Problems
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Problem: Progress bar freezes while Acquiring Guide Data / Data From Satellite
While the "Acquiring Guide Data" or "Acquiring Data From Satellite" message is on the screen, progress freezes during download.
Possible Causes:
- This may be normal. After five minutes, the screen saver will display. Press any key on the remote to see the progress bar again.
- May happen if your satellite dish isn't adjusted properly.
Solution:
- If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the front of the
DIRECTV Receiver and wait for program guide information to be acquired.
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Problem: Wrong picture, blue screen, snow or black/blank picture
Your TV displays incorrect picture, or you have a blue, black, snowy or blank screen.
Possible Causes:
- The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources.
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- Your TV may be on a different input source than what you are trying to view.
Solution:
- If you don't see the signal you think you should be seeing, try using these buttons to toggle between the signals:
• Press the TV/VCR button on the VCR remote or on the VCR's front panel.
• Press the INPUT button on the TV remote control to change video source.
- If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV
on.
- Check your connections and cables.
DIRECTV USER GUIDE - HD & SD STANDARD RECEIVERS
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