DirecTV H20 User Manual

DirecTV H20 User Manual

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NON-DVR RECEIVERS
NON-DVR RECEIVERS
USER GUIDE
USER GUIDE
DIRECTV
DIRECTV
DIRECTV
STANDARD RECEIVER
DIRECTV
STANDARD RECEIVER
®
®
HD RECEIVER
HD RECEIVER
®
®

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Summary of Contents for DirecTV H20

  • Page 1 NON-DVR RECEIVERS NON-DVR RECEIVERS USER GUIDE USER GUIDE DIRECTV HD RECEIVER DIRECTV HD RECEIVER ® ® DIRECTV STANDARD RECEIVER DIRECTV STANDARD RECEIVER ® ®...
  • Page 2 However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional steps.
  • Page 4 DIRECTV NON-DVR USER GUIDE ®...
  • Page 5: Welcome To The Directv Family

    DIRECTV CINEMA . We’ll take you step by step through everything from pushing ™ the POWER button to searching for and finding your favorite programs. This user guide applies to the DIRECTV HD Receiver and the ®...
  • Page 6: Table Of Contents

    TAB LE OF CO NTE N TS TAB LE OF C ON TE NTS Welcome to the DIRECTV Family .........5 Mini Guide ................22 Filtering the Guide ..............22 Product Information ...........9 Guide Options ................23 Safety & Care .............10 Channel Banner ............24 CHAPTER 1: YOUR REMOTE CONTROL TV Options ..............24...
  • Page 7 ..Favorite Channels ..........38 Setup and Activation ..........52 Manage Autotunes ..........39 Guided Setup ................52 To Do List ................39 Activate Your DIRECTV Service ..........52 ® History ..................40 Connections .............53 Purchases ................40 Your Phone Connection ............53 Manual Autotunes ..............40 Your Internet Connection ............53...
  • Page 8 CHAPTER 6: WARRANTY & OTHER INFORMATION Appendix 1: Receivers Front and Back Panel ..104 Limited 90-Day Warranty ........84 High-Definition Receiver .............104 DIRECTV Protection Plan .........87 Standard-Definition Receiver ..........108 FCC Customer Information ........88 Appendix 2: How to Network Your HD Receiver ..112 Terms &...
  • Page 9: Product Information

    Product Information Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receiver. Model No.
  • Page 10: Safety & Care

    Safety & Care Your DIRECTV ® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product: This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
  • Page 11 Blocking the airflow to the unit could impair performance or damage your receiver and other components. electric shock, do not expose this product • Do not stack electronic components or other objects on top of the DIRECTV ® Receiver. Also, do not stack the receiver on top of a to rain or moisture.
  • Page 12 DIRECTV NON-DVR USER GUIDE ®...
  • Page 13: Chapter 1: Your Remote Control

    CHAPTER 1 - YOUR REMOTE CONTROL YOUR REMOTE CONTROL ..........14 Turning Your Equipment On and Off ......Navigation and Destination Buttons ....... Shortcut Buttons ............
  • Page 14: Your Remote Control

    Each time you press a button, a green light at the top of the remote flashes. If the light flashes several times for just one press, it means the batteries (size AA) are getting low and need to be replaced. These two buttons turn your TV and DIRECTV Receiver on or off ®...
  • Page 15: Navigation And Destination Buttons

    The buttons in the middle of the remote are navigation and destination keys. Press the GUIDE button to go to the program guide screen. Press the ACTIVE button to go to the DIRECTV Interactive Services home page. The LIST button takes you to the To Do List. Press EXIT to get out of any menu screen and return to live TV.
  • Page 16 DIRECTV NON-DVR USER GUIDE ®...
  • Page 17: Chapter 2: Channels & Program Info

    CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE ..............Mini-Guide ................Filtering the Guide ..............Guide Options ................CHANNEL BANNER ..............TV OPTIONS .................25 MENU ...................28 SEARCH FOR SHOWS ............30 PARENTAL CONTROLS ............33 FAVORITE CHANNELS ............38 MANAGE AUTOTUNES ............39...
  • Page 18: Program Guide

    See Chapter 2 “Program Guide, Filtering the Guide” for details. Local Channels Your DIRECTV-provided local channels can be found in the guide from channel numbers 2 through 69. Unsubscribed Channels Channels in the guide that are not part of your subscription package are shown grayed out.
  • Page 19: Hd & Sd Channels

    Program Guide HD and SD Channels DIRECTV has a tremendous offering of HD channels and they are spread throughout the guide. To find them, look for HD after the channel call sign (i.e. STZHD or CNNHD) in the channel column of the guide and also look for HD after the program title in the guide.
  • Page 20: Directv Cinema

    As long as your receiver is connected to a land-based phone line or the Internet, you can use your remote to order. Otherwise, order at directv. com. If you order a movie in advance, you cancel it for any reason before the program starts airing.
  • Page 21: Interactive Channels

    Program Guide Interactive Channels Interactive channels are unique. In addition to video and audio, they also contain a software application that lets you interact with what you see on screen. When accessing these channels you will have to wait a few seconds for the software to download.
  • Page 22: Mini Guide

    Look for the label in the bottom left of the guide to see how it is being filtered. Note: Since the filtering is temporary, it only lasts as long as you keep the program guide up on the screen. Look here to see how the guide is being filtered. DIRECTV NON-DVR USER GUIDE ®...
  • Page 23: Guide Options

    Select “Jump to a date & time” to quickly go to a future date and time in the guide. Change Favorites List By default, your program guide displays all channels offered by DIRECTV, some of which may not be in your programming package. “Change favorites list”...
  • Page 24: Channel Banner

    On High-Definition Receivers the channel banner also provides easy access to TVmail, the last five channels you watched, Favorite Channels, Closed Captioning, Audio and Video options, and Parental Controls. Use the ARROW keys to highlight an option, then press SELECT. DIRECTV NON-DVR USER GUIDE ®...
  • Page 25: Tv Options

    When you have new mail, an “envelope” icon appears in the channel banner. On SD Receivers and HD Receiver model H20, press MENU, select “TVmail & Caller ID,” “Edit Settings” and then “TVmail” to see your messages.
  • Page 26: Favorite Channel Lists

    Closed Captioning High -Definition Receivers Select the “CC” option, then select either “DIRECTV Subtitles” or “Closed Captioning” for the option you want. Both options display the same text so only one or the other can be “ON” at a time. The display format is the only difference so check out both to determine your preference.
  • Page 27: Audio/Video Options

    TV Options Audio/Video Options Select “Audio/Video” to change the resolution and format of your display, and to change audio to an alternate language, when available. Select “Change Resolution & Format” to change the display settings. The current settings are shown in gray text. Select a language from options listed. Not all programs have alternate languages.
  • Page 28: Menu

    High -Definition Receivers An optional menu item that appears at the top of your menu if you enable DIRECTV Whole-Home DVR service. To learn more, go to ® Chapter 3, “DIRECTV Whole-Home DVR service”. ® DIRECTV Receiver Menu ® Search for Shows Finds shows by title, actor, or keyword that appear within the 7-day (3½-...
  • Page 29 DIRECTV Receiver. DIRECTV Receiver Menu ® On HD Receivers (except model H20) “Help” can be found under “Parental, Fav’s & Setup.” For model H20, select “Customer Care & Help” and then select “Help”. Parental, Fav’s & Setup...
  • Page 30: Search For Shows

    Press SELECT on the show to bring up the information screen. Standard -Definition Receivers SD receivers do not have a “Recent Searches” button on the keypad. DIRECTV NON-DVR USER GUIDE ®...
  • Page 31: Search By Person

    The Search by Channel feature lets you type in a channel name to find it instead of surfing through the large DIRECTV Program Guide. Enter the first few letters of the channel name. In this case we typed in “BL” to find Bloomberg. Select your desired channel from the list on the right you will get a list of the shows scheduled on that channel.
  • Page 32: Search By Keyword

    This handy feature lets you go back to a list of your 25 most recent searches in case you want to update or reuse a search you used previously. Press MENU, select “Search for Shows” and then select “Recent Searches”. DIRECTV NON-DVR USER GUIDE...
  • Page 33: Parental Controls

    Parental Controls Parental Controls Parental Controls enable parents to place certain restrictions on just who’s watching what, and requires a passcode to view restricted programming. Whether it’s for mature content, spending amounts, or even the number of hours of TV watching allowed, you’re always able to keep limitations where you want them for the whole family.
  • Page 34: Unlock Now

    From the left menu, select “Ratings Limits,” then select either Movies, TV or Other. On SD Receivers, select “Ratings.” The Movies, TV and Other options are displayed as tabs. Use the RED and GREEN keys to select the desired tab. DIRECTV NON-DVR USER GUIDE ®...
  • Page 35 Parental Controls Movies Select the button next to the ratings limit you wish to impose. Brief descriptions of the ratings appear for your guidance. TV Programs Select the TV ratings limit you desire. In addition, you can also set ratings limits for particular types of content (for example, Fantasy Violence (FV), Dialogue (D), Language (L), Sexual Content (S) and Violence (V)), each of which is described when highlighted.
  • Page 36 (or “Chan Blocks” on SD Receivers). Scroll down the channel list and select those you wish to block. You can also key in channel numbers for quicker access. Use “Block All” or “Allow All” to save time. DIRECTV NON-DVR USER GUIDE...
  • Page 37 Parental Controls Spending Limits Limit the amount that can be spent on each Pay Per View purchase. Select “Spending Limits” (or “Spending” on Standard-Definition Receiver). Then enter your preferred spending dollar limit using the numbers on your remote. Viewing Hours Specify days and times when TV watching is allowed in your household.
  • Page 38: Favorite Channels

    TV. You can create up to two custom lists on this receiver. You can also choose “Channels I Get” to see only the channels that are in your DIRECTV programming package.
  • Page 39: Manage Autotunes

    Manage Autotunes Manage Autotunes You can select future programs in the Guide to set up an “autotune,” which causes your receiver to automatically tune to the program when it airs. This way, you can be sure never to miss a favorite program, or, you can use autotune to record a program using a connected video recorder.
  • Page 40: History

    (i.e. every Tuesday), channel, day and date, start time and duration. You can schedule a manual autotune up to 12 days in advance. DIRECTV NON-DVR USER GUIDE...
  • Page 41: Chapter 3: Extras

    CHAPTER 3 - EXTRAS CALLER ID ................42 DIRECTV WHOLE-HOME DVR SERVICE ..43 ® (HD Receivers) GAMESEARCH ..............48 GSN GAME LOUNGE .............48 QUICKTUNE ................49 SCOREGUIDE™ ..............49 TV APPS ................50...
  • Page 42: Caller Id

    On SD Receivers, set up your receiver to display onscreen call notices as follows: Press MENU, select “TVmail & Caller ID,” then “Turn On Notices.” To display your Call Log, select “TVmail & Caller ID,” select “Edit Settings”, then select “Caller ID.” DIRECTV NON-DVR USER GUIDE ®...
  • Page 43: Directv ® Whole-Home Dvr Service

    DECA), an additional Whole-Home-capable receiver (models H25, H24, HR24, HR34, H21 with DECA, H23 with DECA, R22 with DECA,HR20-HR23 with DECA) for each TV, a SWiM network, HD Access, DVR service and DIRECTV ® Whole-Home DVR service. There is a limit of one remote viewing per DVR at a time.
  • Page 44 DIRECTV Whole-Home DVR Service (High-Definition Receivers) ® 2. Activate DIRECTV Whole-Home DVR Service: ® Once DIRECTV Whole-Home DVR service is activated on your account, ® press the LIST button on your remote. The message on the right will display, confirming the service has been enabled. Select “Continue”.
  • Page 45 5. View Status: To view the Whole-Home status for all your connected HD DVRs, press MENU, select “Parental, Fav’s & Setup,” “System Setup,” “Whole-Home” and then “Status.” This screen indicates if DIRECTV Whole-Home DVR service is ® authorized, as well as the Playlist sharing settings for all networked HD DVRs.
  • Page 46: Record Programs

    System ® doubles your recording capacity. Don’t worry about If you’re in a room with an HD Non-DVR receiver, once you authorize DIRECTV ® having to remember which DVR you recorded your shows Whole-Home DVR service you’re able to request programs to record.
  • Page 47: Watch Recorded Programs

    DIRECTV Whole-Home DVR Service (High-Definition Receivers) ® Recordings can be deleted from any connected receiver. However, to check the status of scheduled recordings on the To Do List or to change the priority of a series you’ve scheduled to record, go to the HD DVR, press MENU and select “Manage Recordings”...
  • Page 48: Gamesearch

    Sports blackouts, a long time source of frustration and confusion for sports fans, occur when a sporting event is not televised in a certain area. But thanks to DIRECTV’s cutting-edge technology, whenever you tune to a channel with a blacked-out game, GameSearch recognizes the ™...
  • Page 49: Quicktune

    UP arrow whenever you want to bring up the application. Use the arrow keys to highlight the channel you want to watch and then press SELECT. Note: This feature is not available on model H20. ScoreGuide ™ Interactive content, like scores, statistics and other information, is also provided along with some of our special sports and entertainment channels.
  • Page 50: Tv Apps

    Press the Right Arrow button on your remote control to launch TV Apps. Select the DIRECTV App Store icon at the top of the TV Apps Dock and choose the apps you want. You can also go to the online DIRECTV App Store on your computer, at directv.com/tvapps.
  • Page 51 CHAPTER 4 - SETTINGS SETUP AND ACTIVATION ...........52 CONNECTIONS ..............53 SYSTEM SETUP ..............59 Info & Test ................Display ................... Audio ..................HDTV ..................Network Setup ..............Remote Control ..............Satellite .................. Whole-Home ................Reset ..................
  • Page 52: Setup And Activation

    If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV service. Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the far-left position. Press PWR. The DIRECTV Receiver will turn on.
  • Page 53: Connections

    Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies and special events without calling DIRECTV to order. It is required for sports package subscriptions and is also used to enhance the interactive features available on our interactive channels.
  • Page 54: Connections For Auxiliary Equipment

    Connections for Auxiliary Equipment If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a surround sound system, DVD player or burner, or VCR, you have various options for connecting your equipment. All of the video and audio outputs on your receiver offer good quality.
  • Page 55: Video Connections

    The following images show examples of how your receiver may be connected, using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner or VCR. Several models of DIRECTV Receivers are shown, given you a variety of connection options to your TV and other equipment.
  • Page 56 DIRECTV HD Receiver. This example also shows using a DVD burner with RCA audio and component video connectors.
  • Page 57 Connections Receiver with A/V Out Connector Some HD receivers have a special A/V Out connector that supports either component or RCA (composite) video. Receiver model H25 comes with the A/V Out cable that supports component video and RCA audio. You can also purchase an optional cable with A/V Out to RCA audio and video (composite) connectors.
  • Page 58 Here is an example of a TV that has RCA connectors as the best video input and RCA audio connectors as the best audio input. This example also shows using a VCR with component video connectors and RCA audio connectors. DIRECTV NON-DVR USER GUIDE ®...
  • Page 59: System Setup

    System Setup System Setup Press MENU, select “Parental, Fav’s & Setup,” then “System Setup.” Go to System Setup to review or change your system settings which include: audio options, video format, TV resolution, network setup, remote control setup and more. Info &...
  • Page 60: Display

    Scrolling Effects: Turn scrolling effects on or off. This affects the appearance of large text areas when they scroll. Banner Time: Set the channel banner time to determine how quickly the banner disappears after moving to a new channel. DIRECTV NON-DVR USER GUIDE ®...
  • Page 61 System Setup Captioning High -Definition Receivers On HD receivers, select “Captioning” to turn closed captioning on or off, and to select the font style, size and color for the display of captions. Clock Select “Clock” (or “Time Zone” on SD Receivers) to set your time zone and whether you want the receiver to show Daylight Savings time or not.
  • Page 62: Audio

    Additional equipment is required and sold separately. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. For SD Receivers select “Audio” and then press the GREEN and RED buttons on your remote to move between the Language, Sound Effects and Dolby Digital ® screens. DIRECTV NON-DVR USER GUIDE ®...
  • Page 63: Hdtv

    System Setup HDTV High -Definition Receivers Select “HDTV” and then select either “Video”, “TV Ratio” or “TV Resolution”. You may want to review Appendix 3, About High-Definition, which describes HD formats and resolutions. You can also access these setting by pressing INFO, then select Audio/Video and choose the desired settings.
  • Page 64 To find the resolutions your TV supports, check the user’s guide that came with your TV. If you select a resolution your TV doesn’t support, the receiver will reset the setting after a few seconds. DIRECTV NON-DVR USER GUIDE ®...
  • Page 65: Network Setup

    Remote Control When the MODE switch on your remote is in the left-most position, it controls your DIRECTV receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo. From System Setup, select “Remote Control” (SD : “Remote”) and then “Program Remote.”...
  • Page 66: Satellite

    Certain remote control models feature RF (radio frequency) capability. Refer to the model number printed on the top left corner of your DIRECTV Remote Control. Look for the letter(s) “R” or “RB” at the end of the model number which indicates that the remote supports radio frequency.
  • Page 67: Whole-Home

    ® service” section in Chapter 3. Use the “External Devices” option to allow mobile devices to access content on your DIRECTV receiver, including the ability to see the info for the currently tuned program, and tune to a channel. The “Status” option shows whether your account is authorized for Whole-Home DVR service, and how many receivers are found on your network.
  • Page 68: Reset

    “Reset Everything” Completely erases everything from system memory and starts over like a new receiver, starting over with Guided Setup. Note: If Parental Controls are locked, you must enter your password to reset the receiver. DIRECTV NON-DVR USER GUIDE ®...
  • Page 69 CHAPTER 5 - HELP & TROUBLESHOOTING HELP ..................70 TROUBLESHOOTING TIPS ...........71 FREQUENTLY ASKED QUESTIONS ........74...
  • Page 70: Help

    For helpful information about your receiver as well as, frequently asked questions (FAQs), press MENU, select “Parental, Fav’s & Setup” and then select “Help”. For model H20, press MENU, select “Customer Care & Help” and then select “Help”. Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel.
  • Page 71: Troubleshooting Tips

    HD Receiver (model H25) computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process. Running the System Test (later in this section) can also help you diagnose and solve many common problems.
  • Page 72: On-Screen Error Messages

    System Software Updates DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an update is sent, you will see an on-screen message and you may experience a disruption in reception for a few minutes.
  • Page 73: Run The System Test

    Run the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.
  • Page 74: Frequently Asked Questions

    May happen if your satellite dish isn’t adjusted properly. Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired. ®...
  • Page 75 If snowy screen, make sure your TV is on channel 3 or 4. Press TV INPUT on your DIRECTV remote to cycle through the “sources” or pieces of equipment whose signal is displayed on your TV. TV INPUT must be programmed to work; see Chapter 4, “System Setup, Remote Control” for instructions.
  • Page 76 Frequently Asked Questions DIRECTV Receiver will not turn on ® Your receiver won’t turn on with either the remote or from the front panel. Possible Causes: Remote batteries are dead. Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
  • Page 77 Excessive heat may have caused the receiver to go into a standby state. Electronic protection circuit may have been activated due to a power surge. You may have blown a circuit breaker or be experiencing a power outage. Parental viewing limits may have been activated on your DIRECTV Receiver. ®...
  • Page 78 There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver.
  • Page 79 To refresh your receiver information, go to directv.com, click on Customer Service, Troubleshooting, On-Screen Messages, Please Call Customer Service, ext. 721. You will need to be logged into your account on directv.com to complete this process. Help & Troubleshooting...
  • Page 80 Change the channel on your DIRECTV Receiver. This may re-sync the audio. ® Try replacing the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound system’s manual for assistance. If the issue continues, reset your DIRECTV Receiver.
  • Page 81 Blue/Red) or RCA/Composite (Yellow), the RCA Audio cables (Red/White) must also be connected for sound. Verify that your surround sound system is working, if applicable. If the issue continues, reset your DIRECTV Receiver. Press the RESET button. Depending on your model of receiver, this will ®...
  • Page 82 Check that nothing is between the remote control and the remote sensor. Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode). Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV Receiver.
  • Page 83 CHAPTER 6 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY ..........84 DIRECTV PROTECTION PLAN ..........87 FCC CUSTOMER INFORMATION ..........88 TERMS & CONDITIONS FOR USE OF SOFTWARE ....92...
  • Page 84: Limited 90-Day Warranty

    THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. What is Covered? Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) ®...
  • Page 85: Before Requesting Repair Service

    Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, “hacks”...
  • Page 86 Limited 90-Day Warranty To Get Out-of-Warranty Service... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
  • Page 87: Directv Protection Plan

    DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection.
  • Page 88: Fcc Customer Information

    El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules.
  • Page 89 • Increase the separation between the equipment and the DIRECTV Receiver. ® • Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. ® • Consult the dealer or an experienced radio/TV technician for help.
  • Page 90 The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary ®...
  • Page 91 FCC Customer Information If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 92 Receiver may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV.
  • Page 93 C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software.
  • Page 94 Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org.
  • Page 95 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright © 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 96 License and to the absence of any warranty; and give any other recipients of the Program a copy of this License DIRECTV NON-DVR USER GUIDE ®...
  • Page 97 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
  • Page 98 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by DIRECTV NON-DVR USER GUIDE ®...
  • Page 99 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6.
  • Page 100 THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DIRECTV NON-DVR USER GUIDE...
  • Page 101 TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”) END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
  • Page 102 This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. DIRECTV NON-DVR USER GUIDE...
  • Page 103 APPENDICES APPENDIX 1: RECEIVERS FRONT AND BACK PANELS ..104 High-Definition Receiver ...........104 Standard-Definition Receiver ........108 APPENDIX 2: HOW TO NETWORK YOUR HD RECEIVER ..112 APPENDIX 3: ABOUT HIGH-DEFINITION ......119...
  • Page 104: Appendix 1: Receivers Front And Back Panels

    Appendix 1: Receivers Front and Back Panels High-Definition Receiver Front Panel Examples Your equipment may not look exactly like the model illustrated. DIRECTV NON-DVR USER GUIDE ®...
  • Page 105 RESET button on the side panel, with no door, and the receiver ID on a sticker underneath the unit. Older models may have these additional button on the front panel: ACTIVE - Displays the DIRECTV Active Channel - local weather and more. INFO - Displays the channel banner or program information.
  • Page 106 Appendix 1: Receivers Front and Back Panels High-Definition Receiver Back Panel Examples Your equipment may not look exactly like the model illustrated. DIRECTV NON-DVR USER GUIDE ®...
  • Page 107 Appendix 1: Receivers Front and Back Panels SATELLITE IN (SWM-1) – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. COMPONENT VIDEO OUT– Some receivers have a block of three separate connectors - green, red, blue. Use this block to connect up HD component video cables and use the white and red RCA connectors below it for analog audio out.
  • Page 108: Standard-Definition Receiver

    Appendix 1: Receivers Front and Back Panels DIRECTV Receiver ® Standard-Definition Front Panel: The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die.
  • Page 109 Appendix 1: Receivers Front and Back Panels POWER – Turns your DIRECTV Receiver on or off. Your DIRECTV Receiver still tunes and receives messages when powered off. The ® ® power light flashes when you press a key on the remote to let you know it has received the command.
  • Page 110 Appendix 1: Receivers Front and Back Panels Standard-Definition Back Panel: Your equipment may not look exactly like the model illustrated. DIRECTV NON-DVR USER GUIDE ®...
  • Page 111 Use to connect the DIRECTV Receiver to the satellite dish antenna. OUT TO TV – Connects the DIRECTV Receiver to your TV or VCR using RF coaxial cable. This jack provides the most basic connection, carrying good sound and video quality.
  • Page 112: Appendix 2: How To Network Your Hd Receiver

    The instructions for connecting to a network are different depending upon whether you have Whole-Home DVR Service. Please see the appropriate sections that follow. Note: For the most current options and instructions to connect your Receiver to the Internet, please visit directv.com/getconnected. If you have Whole-Home DVR service: Professionally Installed Cinema Connection Kit: Schedule a professional installation appointment at directv.com/getconnected.
  • Page 113 If you have Whole-Home DVR Service and are having difficulty accessing the DIRECTV CINEMA service or DIRECTV™ Media Share features, check to ensure the Broadband DECA is powered and the coaxial cable and Ethernet cable are firmly connected.
  • Page 114 (High-Definition Receivers) If you do not have Whole-Home DVR service: Wired Step 1 - Connect your DIRECTV HD Receiver to your router Direct Connection Ethernet Cable Connect one end of your Ethernet cable to the Ethernet port on the back of your router.
  • Page 115 Select to complete the setup process (See figure B). Figure C If your DIRECTV HD Receiver does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wired (See Figure C). Follow the onscreen instructions.
  • Page 116 Appendix 2: How to Network Your HD Receiver (High-Definition Receivers) Wireless Create a wireless connection between your wireless router and your DIRECTV HD Receiver, so your receiver can access the Internet. Ethernet Cable Along with the Network Requirements at the beginning of Appendix 2 your will need: A wireless adapter that uses an Ethernet port to connect to a media device.
  • Page 117: Home Network

    Highlight your wireless network and press SELECT to display a blue dot next to your network. Then select Continue. Follow the onscreen instructions to complete the set-up process of the wireless adapter. Note: If you are having difficulty connecting to the Internet or need more information, visit www.directv.com/getconnected.
  • Page 118 Done to complete the setup process (See figure B). Figure C If your DIRECTV HD Receiver does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wireless (See Figure C). Follow the onscreen instructions.
  • Page 119: Appendix 3: About High-Definition

    Screen Formats What if you’re watching a nearly square-shaped 4:3 broadcast on a 16:9 TV, or vice versa? The DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios. You can set up your preferences for format during Guided Setup and change them at any time.
  • Page 120 Resolution (RES) Key on Receiver Front Panel This key is used to through cycle all available resolutions on your DIRECTV HD DVR. It does not through cycle format settings. If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By pressing this key, you can check all available resolutions to see if that solves the problem.
  • Page 121 Appendix 3: About High-Definition Supported Resolutions The following table shows the resolutions that can be output from each type of connection: Output Connection Available Resolutions HDMI 1080i, 1080p, 720p, 480i, 480p Component Video (YPbPr) 1080i, 720p, 480i, 480p Note: 720p, 1080i and 1080p are HD formats. 480i S-Video 480i and 480p are not.
  • Page 122 This format crops (cuts off) the left and right portions of the 16:9 frame so it fits the 4:3 screen. If your display is a 4:3 format TV or monitor, your format options include these: For 4:3 program signals: Fills TV Screen For 16:9 program signals: Stretch Crop Letterbox DIRECTV NON-DVR USER GUIDE ®...
  • Page 123 Appendix 3: About High-Definition 16:9 TVs Showing 4:3 programs For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include: - Pillar Box Here the 4:3 image is shrunk until the entire height of the program fits on your TV. Since the aspect ratio is maintained, the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges.
  • Page 124 Appendix 3: About High-Definition If your display is a 16:9 format TV or monitor, your format options include these: For 4:3 program signals: Pillar Box Stretch Crop For 16:9 program signals: Fills TV Screen DIRECTV NON-DVR USER GUIDE ®...
  • Page 125: Favorite Channels List

    Digital Audio - 54-58, 62, 107 Folders - 30 DIRECTV CINEMA - 20 ™ Front Panel - 104-105, 108-109 DIRECTV Mode - 14, 73, 82 Back Panel - 106-107, 110-111 DIRECTV PROTECTION PLAN - 87 Batteries - 11 DIRECTV Whole-Home DVR Service ®...
  • Page 126 Interactive Channels - 21 Navigation Buttons - 15 Previous Channels - 25, back cover Network - 54, 59, 66, Appendix 2 Product Information - 9 News Mix Channels - 20 Program Guide (see Guide) Keyword Search - 32 DIRECTV NON-DVR USER GUIDE ®...
  • Page 127 Index Progress Bar - 74 Resolution Indicator - 105 Sports Mix Channels - 21 Purchases - 40 Restart - 68 Subtitling - 26 RF Remote - 66 Surround Sound - 54, 55, 56, 58, 62, 80 Router - 112, 113, 114, 116, 117 System Info - 59 System Messages - 25, 29, 72 QuickTune - 49...
  • Page 128 VCR - 54, 55, 56, 57, 58, 107, 111 Video - 21, 25, 27, 39, 54-58, 63, 80 Warranty - 84-86 Whole-Home DVR Service - 43-47, 67 Wired Connection - 114-115 Wireless Connection - 116-118 DIRECTV NON-DVR USER GUIDE ®...
  • Page 129 ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA and PA). Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV Programming is available separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware.
  • Page 130: Icon Reference

    Icon Reference Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Arrow Icons Objects are scrollable above or below the visible window UP and DOWN arrows on the receiver front panel offer special functionality.
  • Page 131 Indicates a rating level or channel that is blocked via Parental Controls. “All Day Ticket” indicates that the program is rented for 24 hours starting when you first view the program. Indicates program shown in letterbox format. Denotes an error condition has occurred. Appears when at least one rating or channel is allowed.

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