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TECHNICAL INFORMATION
4.2 TROUBLESHOOTING
If you experience any problems with your HP60, please try the following before contacting
PreSonus Customer Support:
1) Check our Web site at
and for troubleshooting techniques specific to the HP60.
2) Power cycle and disconnect / reconnect your HP60 power cable.
3) Check your connection cables and audio source(s).
4) Check your headphones.
5) Isolate the problem to your HP60 by disconnecting any extraneous equipment in
your signal chain.
For technical assistance, visit our Web site at www.PreSonus.com, call us at 225.216.7887
between 9am and 6pm CST (GMT -06:00) or e-mail us at techSupport@PreSonus.com.
When contacting technical support, please have the following information at hand:
A brief description of what connections are being made to your HP60.
The desired application of your HP60 in your studio environment.
Your
HP60
www.PreSonus.com
(located
serial
number
for answers to frequently asked questions
on
the
15
bottom
of
your
unit)
.
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