Procedure 1: Verifying That The Printer Is On And Online; Procedure 2: Printing An Hp Jetdirect Configuration Page - HP 635n - JetDirect IPv6/IPsec Print Server Administrator's Manual

Procedure 1: Verifying that the Printer is On and Online

Check the following items to make sure the printer is ready to print.
1 Is the printer plugged in and turned on?
Make sure the printer is plugged in and turned on. If the problem persists, you may have a
defective power cable, power source, or printer.
2 Is the printer online?
The online Ready light should be lit. If it is not, press the appropriate buttons (for example, Start,
Pause/Resume, or press
3 Is the printer's control panel display blank (on printers with displays)?
● Make sure the printer is turned on.
● Make sure the HP Jetdirect print server is installed correctly.
● Make sure the printer is not in Power Save mode.
4 Does a message other than READY appear on the printer control panel display?
● See Procedure 3 in this section for a list of network-related error messages and corrective
actions.
● See your printer documentation for a complete list of control panel messages and corrective
actions.

Procedure 2: Printing an HP Jetdirect Configuration Page

The HP Jetdirect configuration page is an important troubleshooting tool. The information on this
page reveals the status of your network and the HP Jetdirect print server. The ability to print a
configuration page provides an indication that the printer is operating correctly. See
Configuration Pages
NOTE
browser by accessing the Jetdirect embedded Web server. See
Server (V.31.xx)
114 Chapter 7 Troubleshooting the HP Jetdirect Print Server

to access the menus) to place the printer online.
for information on the HP Jetdirect configuration page.
For a TCP/IP network, the Jetdirect configuration page can also be viewed from a
for more information.
HP Jetdirect
HP Jetdirect Embedded Web
ENWW