Ricoh Aficio MP 1600L Operating Instructions Manual page 68

Troubleshooting When Using the Scanner Function
Message
Cannot connect
to the scanner.
Check the net-
work Access Mask
settings in User
Tools.
Scanner is not
ready. Check the
scanner and the
options.
Insufficient
memory. Reduce
the scanning ar-
ea.
5
Insufficient
memory. Reduce
the scanning ar-
ea.
Cannot find
"XXX" scanner
used for the
previous scan.
"YYY" will be
used instead.
(XXX and YYY indicate
a scanner name.)
62
Cause
An access mask is set.
The ADF or ARDF cover is open. Check whether the ADF or ARDF
Scanner memory is insufficient.
When a paper misfeed occurs in
the machine during printing,
scanning cannot be performed.
• The main power switch of the
previously used scanner is not
set to "On".
• The machine is not connected
to the network correctly.
Solution
Contact the administrator.
cover is closed.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See
TWAIN Driver help.
The problem may be due to the
following cause:
• "The Relationship between
the Resolution and the Scan-
ning Area" chart in Help for
halftone scanning might not
always apply. Scanning can-
not be performed if large val-
ues are set for brightness
when using halftone or high
resolution.
After the misfed paper has been
removed, proceed with scanning.
• Check whether the main pow-
er switch of the scanner used
for the previous scan is turned
off.
• Check the previously used
scanner is connected to the
network correctly.
• Deactivate the personal fire-
wall of the client computer.
• Use an application such as tel-
net to make sure SNMPv1 or
SNMPv2 is set as the ma-
chine's protocol. See "Net-
work Settings", General
Settings Guide and "Remote
Maintenance by telnet", Net-
work Guide.
• Select the scanner used for the
previous scan.