Web Admin Console Fails To Start Up - Novell IFOLDER 3.7 - ADMINISTRATION Administration Manual

Troubleshooting Tips For Novell
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iFolder 3.7
This section gives you a list of troubleshooting suggestions that can help you resolve some of the
iFolder issues.
Section A.1, "Web Admin Console Fails to Start Up," on page 163
Section A.2, "Login to the Web Consoles Fails," on page 164
Section A.3, "Mono Crashes in OES2 SP1 64-bit Server Running on XEN," on page 164
Section A.4, "Full Restore of Backed-Up Files Fails in iFolder," on page 164
Section A.5, "Enabling a Large Number of Users at the Same Time Times Out," on page 164
Section A.6, "Changes Are Not Reflected After Identity Sync Interval," on page 164
Section A.7, "Synchronizing a Large Number of Files Randomly Requires Multiple Sync
Cycles," on page 165
Section A.8, "iFolder Data Does Not Sync and Cannot be Removed from the Server," on
page 165
Section A.9, "Samba Connection to the Remote Windows Host Times out," on page 165
Section A.10, "Exception Error while Configuring iFolder on a Samba Volume," on page 165
Section A.11, "Giving Slash (/) at the End of the Default iFolder Path Creates Corrupted
iFolder," on page 165
Section A.12, "LDAP Users Are Not Reflected in iFolder," on page 165
Section A.13, "Directory Access Exception on Creating or Synchronizing iFolders," on
page 166
Section A.14, "Changing Permission to the Full Path Fails," on page 166
Section A.15, "iManager Single Sign-on Fails," on page 166
Section A.16, "List of Items Fails to Synchronize," on page 166
Section A.17, "Access Permission Error While Logging in Through Web Access," on page 166
Section A.18, "iFolder Upgrade From OES 1 SP2 to OES 2 Fails," on page 167
Section A.19, "Web Admin and Web Access Show a Blank Page," on page 167
A.1 Web Admin Console Fails to Start Up
If the iFolder Web Admin console does not start on your first attempt:
1 Open a terminal console.
2 Run
/etc/init.d/apache2 stop
3 Run
ps -ef|grep mono
side.
4 Run
kill <process id of the process>
5 Restart Apache.
to stop the Apache process.
to check if any Mono process for iFolder is still running on the server
to end the Mono process for iFolder.
Troubleshooting Tips For Novell iFolder 3.7
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