Table of Contents
Advertisement
Installation Manual
H3C S9500 Series Routing Switches
Chapter 5 Switch Monitoring and Maintenance
5.1 Troubleshooting the Switch
Although the S9500 series have undergone a comprehensive and strict factory test
before delivery, there might be some fault occurring due to improper installation and
initial configuration. This chapter describes how to troubleshoot the S9500 series.
5.1.1 Troubleshooting the Console Terminal
If the system is normal after the Switch is powered on, the booting information will be
displayed on the Console terminal. If the configuration system has failed, the Console
terminal may give illegible output or nothing at all.
I. The terminal gives no displays after the Switch is powered on
In this case, you should check whether:
The power system is working normally.
The SRPU is working normally.
The Console cable has been connected to the Console port on the SRPU.
If no problem has been found in the above checking, the symptom is very likely to be
caused by the errors listed below.
The Console cable is not connected to the right serial port, that is, the port in use is
not the one configured on the terminal.
There are Console terminal parameter errors. (According to the parameter setting
requirements, you should set the baud rate to 9600, data bits to 8, parity to None,
stop bits to 1, flow control to None, and select VT100 as terminal emulation.)
The Console cable is not in good condition.
II. The terminal gives illegible characters.
This symptom is very likely caused by a Console terminal setting error. In this case,
check that you have set the baud rate to 9600, data bits to 8, parity to None, stop bits to
1, flow control to None, and select VT100 as terminal emulation.
Chapter 5 Switch Monitoring and Maintenance
5-1
Advertisement
Chapters
Table of Contents
Troubleshooting
