Related Manuals for IBM 4613 SurePOS
Summary of Contents for IBM 4613 SurePOS
- Page 1 4613 SurePOS 100 Point-of-Sale Terminal Installation and Operation Manual July 27, 2007 - Approval Draft GA27-4368-00...
- Page 3 4613 SurePOS 100 Point-of-Sale Terminal Installation and Operation Manual July 27, 2007 - Approval Draft GA27-4368-00...
- Page 4 49 and Appendix E, “Notices,” on page 55 on page 59 . August 2007 This edition applies to the 4613 SurePOS 100 series point-of-sale terminals and to all subsequent releases of this product until otherwise indicated in new editions. Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store/support.
-
Page 5: Table Of Contents
Overview ......1 IBM 4613 SurePOS 100 Point-of-Sale Model Specifications ..2 Power Requirements and Consumption . - Page 6 Trademarks ......62 Index ......63 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 7: Tables
Supported video modes ......22 Troubleshooting Common Problems ......39 © Copyright IBM Corp. 2007... - Page 8 July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 9: Figures
28. Powering On the SurePOS 100 ......38 29. Printer Test Patterns ......44 © Copyright IBM Corp. 2007... - Page 10 July 27, 2007 - Approval Draft viii 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 11: About This Guide
Point-of-Sale Terminal. Who Should Read This Guide This document is intended for the person who will install, set up, and use the IBM SurePOS 100 series models 108 and 118. How This Guide Is Organized This manual contains the following chapters: v Chapter 1, “Getting Started”... -
Page 12: Publications Accessibility
Provide the requested information and your comments. Be sure to include the name and form number of the document in the [Publication ID] field. v Print and complete the form at the end of this document. Return the form to IBM by mail or by giving it to an IBM representative. -
Page 13: Chapter 1. Getting Started
Overview ......1 IBM 4613 SurePOS 100 Point-of-Sale Model Specifications ..2 Power Requirements and Consumption . -
Page 14: Ibm 4613 Surepos 100 Point-Of-Sale Model Specifications
Standard USB 2.0 (1) PS/2 Keyboard PC Mouse Ethernet Cash Drawer IO Ports – Rear Standard RS-232 (2) Powered RS-232 (2) Standard USB (2) 12 V Powered USB (1) Video (SVGA) 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 15: Power Requirements And Consumption
Getting Started July 27, 2007 - Approval Draft Power Requirements and Consumption This section describes the power requirements and power consumption of the SurePOS 100. Table 2. Power Input AC Input Connector IEC 320 C14 Input Voltage 100-127, 200-240 VAC Input Frequency 50 or 60 Hz (+/- 3 Hz) Table 3. -
Page 16: Models And Features
Figure 1 shows the features of a SurePOS 100, model 108. Reference Description Video monitor (Monochrome – CRT) Printer (Thermal or Impact) Keylock Card Reader (MSR) Keyboard CD Drive Figure 1. SurePOS 100 Standard Features with Monochrome Display (model 108) 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 17: Model 118
Getting Started July 27, 2007 - Approval Draft Model 118 Figure 2 shows the SurePOS 100 model 118, which features a color LCD monitor. Figure 2. SurePOS 100 with Color LCD Display (model 118) Chapter 1. Getting Started... -
Page 18: Additional Features
Figure 3, Figure 4, and Figure 5 show the optional features of the SurePOS 100 POS system. Figure 3. 2x20 VFD Customer Display Figure 4. 1x11 LED Customer Display Figure 5. Quad Key 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 19: Connector Locations
Getting Started July 27, 2007 - Approval Draft Connector Locations Rear panel connectors (top) and USB port on front panel (bottom) Reference Description Icon AC power RS-232 serial ports (2), non-powered RS-232 serial ports (2), powered Cash drawer connector Powered 12 V USB USB 2.0 ports (2) Front USB port LCD power... -
Page 20: Getting Started
Getting Started July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 21: Chapter 2. Installation Instructions
DANGER To avoid shock hazard: The power cord must be connected to a properly wired and earthed receptacle. Any equipment to which this product will be attached must also be connected to properly wired receptacles. © Copyright IBM Corp. 2007... -
Page 22: Unpacking The Surepos 100
The SurePOS 100 has several optional features that can be installed in the base unit. These can be ordered from factory preinstalled, or ordered as field upgrades. To install an optional adapter card, or additional memory modules, refer to the IBM 4613 SurePOS 100 Point-of-Sale Terminal: Hardware Service Manual, GY27-0353, for instructions. -
Page 23: Installing The Surepos 100
Installation Instructions July 27, 2007 - Approval Draft Installing the SurePOS 100 1. Remove the rear cover by pressing in tabs A and pulling the rear panel downward. 2. The rear cover also is designed to swing upward on its latching pins and remain attached to the base unit. - Page 24 11. The installation is now completed. Go to Chapter 5, “Installation Testing and Problem Analysis,” on page 37 and test the SurePOS 100 to be sure it is operating correctly. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 25: Configuring The Keyboard
Installation Instructions July 27, 2007 - Approval Draft Configuring the Keyboard The SurePOS 100 shipment contains a kit with 96 clear keycaps, six clear double keys, and a keycap puller. A keycap legend sheet is included. The language in which the sheet is written varies depending upon the country to which the unit was shipped. - Page 26 B through the bottom of the slot E on the base of the SurePOS chassis up through assembled post option D and the display yoke C . Insert the connector into the socket in the display head A . 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
- Page 27 Installation Instructions July 27, 2007 - Approval Draft 7. Push the top of the post (that is the end with no tabs) into the tabs of the display yoke. Press the yoke and the post together to join the two parts. The display head and the yoke now pivot approximately 340 degrees around the post.
-
Page 28: Quad Key
SurePOS system board. To install the card, you first must remove the unit top cover and metal internal cover, also referred to as the top plate to gain access to the system board. Those procedures are described in the IBM 4613 SurePOS 100 Point-of-Sale Terminal: Hardware Service Guide, GY27-0425 Once the system board has been accessed, the riser card can be inserted in the PCI adapter slot at the back right-hand side of the system board. -
Page 29: Chapter 3. Surepos 100 Operations
This section describes the operating controls and indicators for the SurePOS 100. All covers should be installed and in place on the SurePOS 100 during operation. v System unit v Video display v Keylock v Card reader, MSR v Impact printer v Thermal printer © Copyright IBM Corp. 2007... -
Page 30: System Unit Controls And Indicators
This button is used to start and stop the system unit. When you stop the system unit, Microsoft(R) Windows(R) is also stopped. Figure 9. SurePOS 100 System Unit – Indicators and Controls 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 31: Monochrome Video Display Controls And Indicators
Operational controls and indicators July 27, 2007 - Approval Draft Monochrome Video Display Controls and Indicators A Power Indicator Indicates that the video display has power and is ready to display. B Power Button Starts and stops the video display. This button only controls the display. The system unit power must be ON. - Page 32 The video display is mounted on a swivel that allows slight adjustment of the display to the left and right. The display also tilts up and down to adjust the viewing position for the operator. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 33: Color Lcd Display Controls And Indicators
Operational controls and indicators July 27, 2007 - Approval Draft Color LCD Display Controls and Indicators The color LCD display provides the following controls: v Power v Brightness Figure 12 and Figure 13 on page 22 show the controls and connectors locations. Reference Description Contrast controls (+ and -) -
Page 34: Video Modes
Table 5 lists the video modes that you can use. Table 5. Supported video modes Mode Resolution fV (Hz) 640 x 350 640 x 400 720 x 350 720 x 400 640 x 480 SVGA 800 x 600 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 35: Adjusting The Image
Operational controls and indicators July 27, 2007 - Approval Draft Adjusting the image Figure 14 shows how to automatically adjust your display. If you do not obtain the results that you want with these procedures, use the on-screen display (OSD) menu and brightness controls that are explained in “Using the OSD menu”... -
Page 36: Using The Osd Menu
The system saves your values. Restriction: The OSD menu times out after approximately 20 seconds of inactivity. The system does not save any of your parameters. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 37: Keylock Operation
Operational controls and indicators July 27, 2007 - Approval Draft Keylock Operation The manner in which the keylock positions operate is dependent on the application program being used by the SurePOS 100. The key can be removed from the keylock in any of the three positions. The arrow in the center of the keylock points to the selected position. -
Page 38: Impact Printer Operating Controls And Indicators
C Printer Ready Indicator The printer is ready for operation when the indicator is on. Figure 18. SurePOS 100 Impact Printer - Indicators and Controls 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 39: Loading The Impact Printer Ribbon
Operational controls and indicators July 27, 2007 - Approval Draft Loading the Impact Printer Ribbon 1. Press inward on both side tabs B and lift the printer cover A up from the printer base. The cover swings up on and is connected to the top cover by hinges C and can be left in the open position. -
Page 40: Loading The Impact Printer Paper
Figure 20. Loading Path for Impact Printer Paper 4. Close (or reinstall) the printer cover. Feed the paper through the slot in the printer cover while lowering the cover into the closed position. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 41: Thermal Printer Operating Controls And Indicators
Operational controls and indicators July 27, 2007 - Approval Draft Thermal Printer Operating Controls and Indicators A Printer Mechanism The printer mechanism pivots upward to clean the print head and to clear paper jams. B Head Up Lever Lifts the print head to clear paper jams. C Paper Advance Knob Manually advances paper through the printer. -
Page 42: Loading Thermal Printer Paper
3. Hold the edge of the paper and press it against the head and cut it. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... - Page 43 Operational controls and indicators July 27, 2007 - Approval Draft Important: Be careful not to cut your hands or fingers on the edge of the cutter unit. 7. Close (or reinstall) the printer cover. Figure 23. Closing and Replacing the Printer Cover Chapter 3.
-
Page 44: Optional Features Operation
The SurePOS 100 will not operate properly when the key is in the Locked or Locked Open positions. The key can be removed while in any of the three positions. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... - Page 45 Operational controls and indicators July 27, 2007 - Approval Draft Locked/ Operate Manual Open/ Closed Locked Open Figure 25. Cash Drawer Keylock Positions Document Storage Area Space is available under the cash drawer for storing documents. Use the slot at the front of the cash drawer for depositing documents. An adjustment bar A inside lets you adjust the size of the document storage area to suit your needs.
- Page 46 Operational controls and indicators July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 47: Chapter 4. Adjusting System Configuration
SurePOS 100 also has a third source because it can perform a remote program load (RPL) from a LAN. 6. Go to Chapter 5, “Installation Testing and Problem Analysis,” on page 37 to test the SurePOS 100 if you change or adjust any addresses or interrupt levels. © Copyright IBM Corp. 2007... - Page 48 Adjusting system configuration July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 49: Chapter 5. Installation Testing And Problem Analysis
2. Press the System Unit Power button A shown in Figure 28 on page 38. Ensure that the system unit Power Indicator B is lighted. The self test begins when the SurePOS 100 power is turned on. © Copyright IBM Corp. 2007... - Page 50 A single, short beep sounds at the completion of POST. If POST fails or you suspect a problem occurred with your system unit (POST signals a failure with multiple beeps and error messages), refer to “Problem Analysis” on page 39. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 51: Problem Analysis
Installation testing and problem analysis July 27, 2007 - Approval Draft Problem Analysis This chapter contains troubleshooting information to help determine the cause of a problem and how to solve it. Preliminary Troubleshooting If you have a problem with the SurePOS 100, use the following steps to correct the problem: 1. - Page 52 Power down the SurePOS 100, and then restart the unit. There is an (I/O) error. v Ensure that the I/O device is connected correctly to the system unit. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
- Page 53 Installation testing and problem analysis July 27, 2007 - Approval Draft Table 6. Troubleshooting Common Problems (continued) If the problem is... Here is what to do... There is a blank screen, no cursor is displayed, screen is v Ensure that the terminal and display cables are unreadable, or other display problems.
- Page 54 July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 55: Appendix A. Service Diagnostics, Device Drivers, And Diagnostic Information
The following procedure list the steps on how to download a version of the 4613 Service Diagnostics image: 1. Go to http://www.ibm.com/solutions/retail/store 2. Select Support. 3. Select IBM SurePOS 100 System. 4. Scroll down to 4613 Service Diagnostics. Click the version of diagnostics to download and save to a directory. POS Device Tests... -
Page 56: Printer Test Patterns
July 27, 2007 - Approval Draft Printer Test Patterns Figure 29 shows the correct print outputs for the printer test. Inverted Line Mode Underline Mode Overline Mode Figure 29. Printer Test Patterns 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 57: Appendix B. System Cleaning Information
3. Make sure the keyboard is dry prior to powering the unit back ON. Note: Do not apply cleaning solution directly to the cover or keys. Always apply or spray the cleaner on a clean cloth and then wipe the cover and keycaps. © Copyright IBM Corp. 2007... -
Page 58: Service Provider System Maintenance Procedures
2. For the thermal printer, clean the platen and printhead with a cloth moistened with rubbing alcohol if needed. 3. Make sure the printer is dry prior to powering the unit back ON. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 59: Appendix C. Printer Supplies
Paper Width 79 to 80 mm (3.11 to 3.15 in.) Paper Thickness General thermal paper: 67µm Paper Rolls Internal diameter: 11 to 13 mm (0.43 to 0.51 in.) Outer diameter: 82 mm (3.23 in.) maximum © Copyright IBM Corp. 2007... - Page 60 Printer supplies July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 61: Appendix D. Safety Information
July 27, 2007 - Approval Draft Appendix D. Safety information Danger: Before you begin to install this product, read the safety information in IBM Safety Information — Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. - Page 62 Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information — Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur.
- Page 63 July 27, 2007 - Approval Draft Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information — Read This First, GA27-4004 könyvecskében leírt biztonsági információkat. Ez a könyv leírja, milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor.
- Page 64 Varning—livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
- Page 65 July 27, 2007 - Approval Draft GA27-4004 GA27-4004 Appendix D. Safety information...
- Page 66 July 27, 2007 - Approval Draft GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
-
Page 67: Appendix E. Notices
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. - Page 68 IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
-
Page 69: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 70: Industry Canada Class A Emission Compliance Statement
In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergröβern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. Australia and New Zealand Attention: This is a Class A product. -
Page 71: Chinese Class A Warning Statement
July 27, 2007 - Approval Draft Chinese Class A warning statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Japanese power line harmonics compliance statement Japanese Voluntary Control Council for Interference (VCCI) statement Attention:... -
Page 72: Taiwanese Class A Warning Statement
ESD damage can occur when there is a difference in charge between the part, the product, and the service person. No damage will occur if the service person and the part being installed are at the same charge level. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 73: End Of Life Disposal
This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. -
Page 74: Trademarks
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, or other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual... -
Page 75: Index
18 I/O cables 12 controls, brightness 23 keyboard legends 13 customer display power cord 12 installation 13 power-on self-test 37 customer display operations 32 problem determination 39 customer tower 13 quad key 16 © Copyright IBM Corp. 2007... - Page 76 6 customer display, installation 13 organized, book ix safety information 49 OSD menu service diagnostic, downloading 43 auto adjust 24 service provider procedure, maintenance 46 brightness 24 setup 9 contrast 24 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
- Page 77 July 27, 2007 - Approval Draft software, related ix standard features 4 store system library ix supplies 47 symptoms 39 system cleaning information 45 system configuration 35 Taiwanese battery recycling statement 60 testing messages 39 symptoms 39 testing 37 tests POS device 43 printer patterns 44 system utility 43...
- Page 78 July 27, 2007 - Approval Draft 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual...
- Page 79 When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
- Page 80 UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Retail Store Solutions Information Development, Dept ZBDA P. O. Box 12195 RESEARCH TRIANGLE PARK NC 27709-9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
- Page 82 July 27, 2007 - Approval Draft GA27-4368-00...