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The agitator brush roll
When to replace
When agitator brushes are worn, the
agitator should be replaced.
To check condition of brushes, discon-
nect cleaner from electrical outlet.
Move edge of a card across bottom
plate while turning agitator. To maintain
cleaning effectiveness, replace agitator
if brushes do not touch card.
What to buy
When purchasing a new agitator, ask for
13" - HOOVER part no. 48414110
15" - HOOVER part no. 48414115.
3-23
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Sales and Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
• checking the Yellow Pages under
"Vacuum Cleaners - Household" OR -
• checking the list of Sales and Service
Centers provided with this cleaner
OR -
• checking the Service section of
Hoover on-line at www.hoover.com
OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only).
Do not send your cleaner to Hoover in
North Canton, Ohio for service, this will
only result in delay.
If further assistance is needed, contact
The Consumer Response Center, Phone:
330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The
model number appears on the bottom
of the cleaner.)
10
How to replace
Disconnect cleaner from electrical
outlet.
Remove hood and agitator cover as
described in the "Belt replacement"
section.
Discard old agitator.
Continue following the directions in the
"Belt replacement" section to replace
belt, new agitator, agitator cover and
hood.
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do
not add lubricant to motor bearings.
The agitator brush roll is equipped with
two ball bearings that should be lubri-
cated periodically by a Hoover Sales
and Service Center or an Authorized
Hoover Warranty Service Dealer (Depot).
Hoover cleaning
performance
This Hoover Cleaning Performance Sys-
tem is for comparing the relative pro-
gressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the ASTM
International Carpet Cleaning Effective-
ness Test (ASTM Test F608). Other per-
formance factors include Hose Power
(ASTM Test F558), Surface Litter Clean-
ing, Hard Floor Cleaning, Edge Clean-
ing, Cleaning Width, and Air Filtration.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running. If this
happens, proceed as follows:
1. Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check filters for dirt accumulation.
3. Refer to "Clearing blockages"
section.
4. When cleaner is unplugged and
the motor cools for 30 minutes, the
thermal protector automatically resets
and cleaning may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner may need servicing
(see"Service" section).
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