If You Have A Problem; Lubrication; Maintenance Authorized Service - Hoover C1412 - Commercial Upright Vacuum Cleaner Operating Instructions Manual

If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the checklist below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Problem: Cleaner won't pick up
Possible cause
Possible solution
• Broken or worn belt
• Replace belt
• Brush roll brushes worn
• Replace brush roll
• Filter bag full
• Change filter bag
• Incorrect carpet height setting
• Move nozzle control to type of
carpet being cleaned
Problem: Cleaning tools won't pick up
Possible cause
Possible solution
• Hose clogged
• Remove hose and tools; remove
obstruction
• Hose connector inserted incorrectly
• Re-insert hose connector properly
Problem: Cleaner hard to push
Possible cause
Possible solution
• Incorrect carpet height setting
• Move nozzle control knob to a
higher setting
12

Lubrication

The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated peri-
odically by a Hoover Factory Service
Center or an Authorized Hoover Warran-
ty Service Dealer (Depot).
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty Ser-
vice Dealer (Depot) by:
•checking the Yellow Pages under
"Vacuum Cleaners - Household"
OR
•checking the list of Factory Ser-
vice Centers provided with this
cleaner OR
•calling 1-800-944-9200 for an auto
mated referral of authorized ser-
vice outlet locations (U.S. only).
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, con-
tact The Hoover Company Consumer
Response Center, North Canton, Ohio
44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R4A8, Phone:
1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
Servicing of double-
insulated appliances
This vacuum cleaner is double insulat-
ed. In a double insulated appliance, two
systems of insulation are provided
instead of grounding. No grounding
means is provided on a double-insulat-
ed appliance, nor should a means for
grounding be added. Servicing a dou-
ble-insulated appliance requires
extreme care and knowledge of the sys-
tem, and should be done only by quali-
fied service personnel. Replacement
parts must be identical to those parts
being replaced. A double-insulated
appliance is marked with the words
"DOUBLE-INSULATION" or "DOUBLE-
INSULATED".
The symbol may also be marked on
the appliance.