Dark Lines, Smudges, Or Streaks Through All Colors - Xerox Phaser 7760 User Manual

Dark Lines, Smudges, or Streaks Through All Colors

Problem
Dark or light marks appear on the page in all colors and/or in non-printed areas.
Solution
1. Verify that the paper you are using is the correct type for the printer. See
and Media on page 3-3.
2. Verify that the paper is properly loaded in the tray, and the correct paper type is selected in
the
Paper Tray Setup
If the problem continues, remove toner print smears:
1.
On the control panel, select
select
Remove Print Smears
Several cleaning pages are printed.
2. Repeat Step 1 until no toner appears on the pages.
If the problem is not resolved by removing the toner print smears, follow these steps.
1. On the control panel, select
select Repeating Defects Page
The Repeating Defects page prints with instructions for identifying defective units.
2. Replace the item(s) identified on the Repeating Defects page to correct the problem.
If the problem continues, replace the belt cleaner assembly or the accumulator belt.
Note:
If the Transfer Roller is replaced, on the control panel, select
, and then select
Supplies Info
menu. See Loading Paper
Troubleshooting , select
.
, select
Troubleshooting
.
Reset Transfer Roller Life
Phaser® 7760 Color Laser Printer
4-7
Solving Print-Quality Problems
Supported Paper
on page 3-9.
Print Quality Problems
Print Quality Problems
Information
.
, and then
, and then
, select