Troubleshooting - VTech VTRZ6052 - 6052 User Manual

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.
vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
Problem
My telephone does not
work at all.
Low BaTTEry s
dsplayed on screen.
40
Suggeston
• Make sure the battery is installed and charged correctly (page 2). For optimum daily
performance, return the cordless handset to the telephone base or charger after use.
• Make sure the power adapter s securely plugged nto an outlet not controlled by a wall
swtch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the unt's electrcal power. Wat for approxmately 15 seconds, then plug t back n.
Allow up to one mnute for the cordless handset and telephone base to synchronze.
• Charge the battery n the cordless handset for at least 16 hours.
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
a new battery.
• Dsconnect the telephone base from the jack and plug n a workng telephone. If ths telephone
does not work, the problem s probably n the wrng or the local servce. Call the local telephone
company.
• Place the handset n the telephone base or charger for rechargng.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the
handset on the telephone base or charger for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
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