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INTRODUCTION
Thank you for purchasing a VTech cord-
less telephone. This manual is designed
to familiarize you with your VT 2960. To
get the maximum use from your new
phone, we suggest that you read this In-
struction Manual before using your VT
2960 .
Your VTech VT 2960 is a two line,
900MHz, digital cordless phone with
a Two-line Digital Answering System
and, Speakerphone on the Base Unit.
The VT 2960 digitizes your voice us-
ing advanced ADPCM digital voice
coding, providing noise and distortion
free performance.
The VTech VT 2960 also scrambles
your voice before transmitting it be-
tween the Handset and Base Unit.
This minimizes the possibility of sur-
veillance by scanners and similar de-
vices.
Your VTech VT 2960 is Caller ID and
Call Waiting-Caller ID compatible.
The Handset LCD will display the
name and phone number of the call-
ing party, when available.
NOTE: Caller ID and Call Waiting-
Caller ID are subscription services,
available through most service provid-
ers. Contact your local telephone serv-
ice provider for subscription informa-
tion.
When the VTech VT 2960 is not in
use, you can easily answer a call on
the Handset by pressing any key other
than the OFF or Volume keys. This is
very useful in a dark environment.
Your VT 2960 provides one way Pag-
ing from the Base Unit to the Handset
(very useful as a Handset locator), and
a two way Intercom between the Hand-
set and Base Unit.
The VTech VT 2960 uses a non-vola-
tile memory which is not susceptible
to power failures. This feature provides
permanent storage of all memory dial
numbers, Caller ID records, as well as
the Base Unit and Handset security
codes.
The optional battery pack installed in
the Base Unit provides operational
backup in the event of a power failure.
Calls can still be placed and received
without interruption. About 5 hours of
backup power is available with a fully
charged battery pack in the Base Unit.
Your VTech VT 2960 informs you
when another phone on the same line
is currently in use. The Handset will
also alert you when you are Out of
Range, whether or not the Handset is
in use.
1
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Table of Contents
Related Manuals for VTech VT 2960
Summary of Contents for VTech VT 2960
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Page 1: Introduction
INTRODUCTION Thank you for purchasing a VTech cord- less telephone. This manual is designed to familiarize you with your VT 2960. To get the maximum use from your new phone, we suggest that you read this In- struction Manual before using your VT 2960 . -
Page 2: Special Features
INTRODUCTION SPECIAL FEATURES • 900MHz Operation • Fully Digital Link between Handset and Base Unit with ADPCM voice coding for enhanced audio quality • Digitally-Scrambled Voice Commu- nication for call security • Two-line Capability • Alphanumeric Call Waiting Caller ID; Name and Number •... -
Page 3: Parts Checklist
LINE 1 PROG CLEAR DELETE HANDSET BASE UNIT AC POWER ADAPTER TELEPHONE LINE CORDS To purchase additional Battery Packs, call VTECH Communications at 1-800-595-9511. In Canada,call VTECH Electronics at 1-800-267-7377. MENU VT 2960 SELECT TIME/SET SELECT ANSWER ANSWER ON/OFF STOP/PLAY... -
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS Important Safety Instructions When using your telephone, please follow these basic safety precautions to reduce the risk of fire, electric shock or injury to persons: R e a d a n d u n d e r s t a n d a l l instructions. -
Page 5: Save These Instructions
IMPORTANT SAFETY INSTRUCTIONS XII. Unplug this product from the wall outlet : A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. -
Page 6: Rechargeable Battery Packs
RECHARGEABLE BATTERY PACKS Charging the Handset batteries The Handset of your VTech 2960 cord- less telephone is powered by a re- chargeable battery pack. It charges automatically whenever the Handset is in the Base Unit cradle. You should charge the battery pack for 16 hours when you first receive your phone. -
Page 7: Replacing The Handset Battery Pack
CAUTION: To reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions: 1. Use only VTECH battery. 2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. -
Page 8: Wall Mounting
WALL MOUNTING The Wall Mount bracket is designed to fit on standard Wall Mount plates. 1. Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular tel- ephone jack and a standard electri- cal outlet (120v AC). The power cord is six feet long;... -
Page 9: Handset Features
HANDSET FEATURES HANDSET FEATURES ANTENNA DISPLAY BELT CLIP NOTCH VOLUME UP KEY VOLUME DOWN KEY LINE (FLASH) KEYS LINE FLASH FLASH LINE 1 LINE 2 OFF KEY DIALING KEYS ( 0-9) 7.DATE KEY ( FOR CID ) 9.VIEW KEY ( FOR CID ) pqrs wxyz * TEMPORARY TONE/... -
Page 10: Line1/Flash Key
HANDSET FEATURES LINE 1 KEY Press this key to select LINE 1. If the Handset has already accessed LINE 1, pressing this key will FLASH the line. If LINE 1 is on HOLD, pressing this key will take LINE 1 off HOLD and return you to your call. -
Page 11: Redial Key
HANDSET FEATURES REDIAL KEY Press this key to display and/or dial the last number you called. When the Handset is On (with dial tone), press this key to dial the last number called. When the Handset is Off, pressing this key will display the last dialed phone number on the LCD. -
Page 12: Volume Control Keys
One bar indicates the minimum volume level; 4 bars indicates the maximum. The VT 2960 is also equipped with a detachable belt clip. Align the pins on the inside edge of the belt clip with the notches on the inside of the VT 2960 Handset. -
Page 13: Examples Of Display Messages
EXAMPLES OF THE LCD DISPLAY The handset has accessed LINE 1 The handset has accessed LINE 2 The Base Unit has accessed LINE 1 The handset has accessed LINE 1, while the Base Unit has accessed LINE 2 Both handset and Base have accessed LINE 1 Current Handset volume level Handset battery requires recharging... - Page 14 EXAMPLES OF THE LCD DISPLAY Handset is asking for 2-digit location during Memory Dial programming A mistake was made during Memory Dial programming Enter a 2-digit location for Memory (Speed) Dialing The contents of a Memory Dial location have been deleted The Handset has lost communication with the Base Unit, and is attempting to re-link...
- Page 15 EXAMPLES OF THE LCD DISPLAY The contents of Memory Dial location You have deleted Memory Dial location To prevent accidental deletions of all CID records or Memory Dial locations, this message prompts you to confirm your decision Confirms mass deletion of all CID records or Memory (Speed) Dial loca- tions During Ringer programming, you are...
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Page 16: Base Unit Features
BASE UNIT FEATURES BASE UNIT FEATURES MEMORY DIALING MEMORY DIALING CARD POWER INDICATOR CHARGING INDICATOR SPARE BATTERY INDICATOR ERASE KEY SPARE BATTERY CHARGING COMPARTMENT INTERCOM KEY/INDICATOR HOLD KEY LINE KEYS LINE INDICATORS TEL.LINE 9V DC L1 or L1/L2 TONE/PULSE SELECTOR BASE RINGER ON/OFF SWITCHES MENU... -
Page 17: Base Indicator Lights
BASE UNIT FEATURES BASE LED INDICATORS POWER LED Glows when the AC adaptor supplying power to the Base Unit. CHARGE LED Glows when the Handset is placed in the Base Unit cradle to charge. SPARE BATTERY LED Glows when the (optional) battery pack is installed in spare battery compartment in the Base Unit. -
Page 18: Conf (Conference) Key
BASE UNIT FEATURES CONF KEY Press this key to conference LINE 1 and LINE 2. HOLD KEY Press this key to place your call on HOLD. Press the appropriate LINE key to can- cel HOLD. In CONFERENCE mode, press this key to place both lines on HOLD. -
Page 19: Getting Started
9V DC L1/L2 OUTLET CAUTION: Use only the AC adaptor shipped with your VT 2960. This is a Class 2 AC adaptor, specifically designed for use with your telephone. 3. Set the TONE/PULSE switch, located on the underside of the Base Unit. -
Page 20: Basic Operations
Similar to Making Calls above, you can also press REDIAL with the Handset OFF, and then press the desired LINE key. The VT 2960 will wait 2 seconds for a dial tone, and then REDIAL the last number you called. -
Page 21: Answering Calls From The Handset
BASIC OPERATIONS ANSWERING CALLS FROM THE HANDSET Extend the Antenna whenever you remove the Handset from the Base Unit cradle. In addition to the audible ringer, a flashing arrow in the lower portion of the Handset LCD will indicate which line is receiving an incoming call. -
Page 22: Call Waiting
BASIC OPERATIONS NOTE: If you use the Speakerphone in an environment that is not very quiet, your caller’s voice may fade in and out. Should this occur, press the MUTE key before your party begins to speak, then press MUTE again (to turn MUTE off) when it’s your turn to speak. -
Page 23: Base Unit Paging Handset
Handset. While in INTERCOM mode, either party can press OFF to terminate this feature. If a call comes in while your VT 2960 is in INTERCOM mode, the Handset and Base Unit will ring normally. Once the... -
Page 24: Advanced Operations
Handset and Base Unit to end your 4-Way conference call. PROGRAMMING THE RINGER The VT 2960 Handset and Base Unit are capable of four different types of ringer tones for each line. In addition, you can turn the ringer OFF. The following sec- tions detail how to program the Base Unit and Handset ringers. -
Page 25: Memory Dialing
NOTE: Adjusting the Base Unit ringer switches does not affect the Handset ringer settings. MEMORY DIALING Your VT 2960 can store 20 phone num- bers in memory. Each phone number can contain up to 20 digits. Programming Phone Numbers into Memory 1. -
Page 26: Dialing From Memory
ADVANCED OPERATIONS Dialing from Memory 1. Press the desired LINE key to get a dial tone. 2. Press MEM/PROG. The LCD dis- plays SPEED DIAL LOCATION _ _. 3. Enter the 2-digit Memory location (01-20). Alternate Memory Dialing Method 1. With the Handset OFF, Press MEM/ PROG. -
Page 27: Caller Id (Cid)
(#01). Press the * ( ) and # ( keys to scroll through the records. The VT 2960 stores the last 50 calls re- ceived. An arrow at the end of the name indicates that there are additional char- acters to be viewed. -
Page 28: Deleting Cid Records
If this display appears often, contact your local service provider. DELETING CID RECORDS Your VT 2960 stores the most recent 50 CID records in memory. When CID memory is completely filled, the oldest record is automatically deleted as a new call is stored. -
Page 29: Storing Caller Id (Cid) Records In Memory Dialing Locations
CID-CALLER ID S TO R I N G C I D R E C O R D S I N MEMORY DIALING LOCATIONS You can store a phone number from a CID record in a Memory Dialing loca- tion. 1, With the Handset OFF, press the CID key. -
Page 30: The Vt2960 Answering System
It will automatically be played back to you. You can re-record your outgoing message at any time, by repeating the above sequence. RECORDING OUTGOING MENU MENU MESSAGES VT 2960 VT 2960 SELECT SELECT PRESS MENU . TIME/SET TIME/SET PRESS SELECT TO CHOOSE LINE 1 OR 2. -
Page 31: Setting Announce-Only Mode
Press MENU to advance to the next programming function, or press STOP/ PLAY to exit programming mode. SETTING SECURITY CODES MENU MENU PRESS MENU . VT 2960 VT 2960 SELECT SELECT TIME/SET TIME/SET PRESS SELECT TO CHOOSE LINE 1 OR 2. -
Page 32: Setting The Number Of Rings
_________." Press MENU to advance to the next programming function, or press STOP/ PLAY to exit programming mode. SETTING THE NUMBER OF RINGS MENU MENU VT 2960 VT 2960 SELECT SELECT PRESS MENU . TIME/SET TIME/SET PRESS SELECT TO CHOOSE LINE 1 OR 2. -
Page 33: Audible Message Alert
4. Press MENU to advance to the next programming function, or press STOP/PLAY to exit programming mode . AUDIBLE MESSAGE ALERT MENU MENU PRESS MENU THREE TIMES VT 2960 VT 2960 SELECT SELECT FOR "SET AUDIBLE MESSAGE TIME/SET TIME/SET ALERT"... -
Page 34: Selecting Lines For Message Playback
While the VT2960 is in idle mode, press ERASE to delete all old, previously heard messages. ERASE MENU MENU PRESS STOP/PLAY VT 2960 VT 2960 SELECT TO HEAR MESSAGES. TIME/SET TIME/SET POWER POWER CHARGING... -
Page 35: Memo Recording
Voice prompt says, " End of Recording," followed by a beep. The message counter stores a memo as a new message. MEMO RECORDING MENU MENU PRESS RECORD/MEMO . VT 2960 VT 2960 SELECT SELECT TIME/SET TIME/SET AFTER "NOW RECORDING," BEGIN SPEAKING... -
Page 36: Headset Installation And Operating Instructions
HEADSET INSTALLATION AND OPERATING INSTRUCTIONS Your VT2960 cordless telephone is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset or hands-free operation. If you choose to use the Headset op- tion, you must do the following: INSTALLATION Obtain an optional accessory Headset, which is compatible with the VT2960. -
Page 37: Maintenance
MAINTENANCE MAINTENANCE TAKING CARE OF YOUR TELEPHONE. Your VTech VT 2960 cordless telephone contains sophisticated electronic parts so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship... -
Page 38: In Case Of Difficulty
If you still have diffi- culty after trying these suggestions, In the US call: VTech Communications at 1-800-595-9511 In Canada call VTECH Electronics at 1-500-267-7377 THE PHONE DOESN’T WORK AT ALL. • Make sure the power cord is plugged •... - Page 39 IN CASE OF DIFFICULTY YOUR CALLER FADES IN AND OUT. You may be nearly out of range. Move closer, or relocate the base. YOU HEAR OTHER CALLS WHILE USING YOUR PHONE. • Replace the Handset in the base cra- dle, wait a few moments and try again.
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Page 40: Warranty Statement
At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.S. Call VTECH Communications customer service for Return Au- thorization at: 1-800-595-9511 In Canada call VTECH Electronics at: 1-800-267-7377 •... - Page 41 • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by the owner or a service facility not expressly authorized by VTECH Communications • Products purchased more than 12 months from current date • Units purchased in “AS IS” condition, or units purchased as “Distressed Merchandise”.
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Page 42: Fcc And Ic Regulations
Your VT 2960 is designed to operate at the maximum power allowed by the FCC and IC. This means your Handset and Base Unit can communicate only over a... - Page 43 FCC. For r e p a i r p r o c e d u r e s , f o l l o w t h e instructions outlined under the VTECH Limited Warranty.
- Page 44 FCC AND IC REGULATIONS IC (Industry Canada) This telephone is registered for use in Canada. Notice: The REN/IES assigned to this telephone determines the number of devices you may connect to the telephone loop which is used by the device to prevent overloading.
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Page 45: Specifications
Speed Dial: 20 Memory locations,20 digits per location. : Alpha Numeric Display 50 Memory locations. ITAD : 15 minutes of Digital record time from all sources. VTECH reserves the right to make design and specification changes for product improvement without prior notice. -
Page 46: Table Of Contents
VOLUME UP & DOWN KEYS ...18 RINGER ON/OFF SWITCHES ...18 TONE/PULSE SWITCH ...18 GETTING STARTED ... 19 Setting up your VT 2960 ... 19 BASIC OPERATIONS ... 20 MAKING CALLS ... 20 REDIAL ... 20 ANSWERING CALLS FROM THE HANDSET ... 21 ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE) ... - Page 47 ERASE... 34 SKIP... 34 REPEAT... 34 VOLUME... 34 MEMO RECORDING... 35 REMOTE OPERATION OF YOUR VT 2960 ANSWERING SYSTEM... 35 HEADSET INSTALLATION AND OPERATING INSTRUCTIONS... 36 MAINTENANCE..37 IN CASE OF DIFFICULTY ... 38 WARRANTY STATEMENT ...40 FCC AND IC REGULATIONS ... 42...
- Page 48 THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue / Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1998 for VTECH COMMUNICATIONS LTD..