A Program Is Designed For An Earlier; Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell Inspiron 530sa Owner's Manual

Inspiron 530s series
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A program is designed for an earlier Microsoft
operating system
R
U N T H E
P
R O G R A M
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start→ All Programs→ Accessories→Program Compatibility Wizard→Next.
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Start
Click
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.

A solid blue screen appears

T
U R N T H E C O M P U T E R O F F
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
C
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on
your computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
C
O M P A T I B I L I T Y
→ Control Panel→Programs→ Use an older program with this
— If you are unable to get a response by pressing a key
®
W
I Z A R D
Solving Problems
®
Windows
71

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