Dell Inspiron DCMA Owner's Manual
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Dell Inspiron DCMA Owner's Manual

Dell desktop computer owner's manual
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Dell™ Inspiron™ 531 Owner's Manual
Model DCMA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron DCMA

  • Page 1 Dell™ Inspiron™ 531 Owner’s Manual Model DCMA w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Abbreviations And Acronyms

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Dell TravelLite, and Strike Zone are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up and Using Your Computer Front View of the Computer Back View of the Computer Back Panel Connectors Installing Your Computer in an Enclosure Setting Up a Printer Printer Cable Connecting a USB Printer Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs...
  • Page 4 Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings Power Management Power Management Options in Microsoft Standby Mode Hibernate Mode Power Options Properties Power Schemes Tab Advanced Tab Hibernate Tab Power Management Options in Windows Vista...
  • Page 5 Solving Problems Troubleshooting Tips Battery Problems Drive Problems CD and DVD drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier ®...
  • Page 6 Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Using the Operating System CD Contents ....
  • Page 7 Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Removing the Computer Cover Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Memory ......Memory Installation Guidelines Installing Memory Removing Memory...
  • Page 8 Battery Replacing the Battery Power Supply Replacing the Power Supply Processor Removing the Processor Installing the Processor I/O Panel Removing the I/O Panel Installing the I/O Panel Processor Fan Removing the Processor Fan Installing the Processor Fan Chassis Fan Removing the Chassis Fan Replacing the Chassis Fan System Board Removing the System Board...
  • Page 9 ..... . . Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
  • Page 10 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Glossary ......189 Index .

  • Page 11: Finding Information

    • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Find it Here Dell™ Product Information Guide Setup Diagram NOTE: See the setup diagram that came with your system. NOTE: The appearance of your setup diagram may vary.
  • Page 12 Service Tag and Microsoft These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
  • Page 13 NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. To download Desktop System Software: Go to support.dell.com and click Drivers and Downloads.
  • Page 14 What Are You Looking For? • How to use your Windows operating system • How to work with programs and files • How to personalize my desktop Finding Information Find it Here ® Windows Help and Support Center To access Windows Help and Support: •...

  • Page 15: Setting Up And Using Your Computer

    CD or DVD eject button Press to eject a disk from the CD or DVD drive. Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. Use the CD/DVD drive for playing a CD/DVD.
  • Page 16 optional CD or DVD drive bay optional CD or DVD eject button FlexBay drive USB 2.0 connectors (4) Use the front USB connectors for devices that you connect IEEE 1394 connector (optional) 10 headphone connector 11 microphone connector Use the microphone connector to attach a personal 12 front panel door grip 13 power button, power light...

  • Page 17: Back View Of The Computer

    Back View of the Computer power connector power supply LED back panel connectors card slots padlock rings security cable slot Insert the power cable. Indicates power availability for power supply. Plug USB, audio, and other devices into the appropriate connector. See "Back Panel Connectors" on page 18 for more information.

  • Page 18: Back Panel Connectors

    Back Panel Connectors network activity light network adapter connector link integrity light Setting Up and Using Your Computer Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device.
  • Page 19 On computers with a sound card, use the connector on the card. microphone Use the pink connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.

  • Page 20: Installing Your Computer In An Enclosure

    Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflects the maximum ambient operating temperature.
  • Page 21 • Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Setting Up and Using Your Computer...

  • Page 22: Setting Up A Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...
  • Page 23 1 USB connector on computer 3 Turn on the printer and then turn on the computer. 4 Depending on your computer’s operating system, a printer wizard may be available to help you install the printer driver: If your computer is running the Microsoft system and the Add New Hardware Wizard window appears, click Cancel.

  • Page 24: Playing Cds And Dvds

    Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 25: Adjusting The Volume

    A DVD player includes the following basic buttons: For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. Windows XP: 1 Click the Start button, point to All Programs Entertainment, and then click Volume Control.

  • Page 26: Adjusting The Picture

    Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties: Windows XP: 1 Click the Start button, and then click Control Panel. 2 Under Pick a category, click Appearance and Themes.

  • Page 27: Copying Cds And Dvds

    CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 28: Using Blank Cds And Dvds

    ® Windows Vista 1 Click Start , point to All Programs Copy Disc Copy. 2 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive.

  • Page 29: Helpful Tips

    DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

  • Page 30: Using A Media Card Reader (Optional)

    Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) •...

  • Page 31: Connecting Two Monitors

    1 xD-Picture Card and SmartMedia (SMC) 3 Memory Stick (MS/MS Pro) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector.

  • Page 32: Connecting One Monitor With A Vga Connector And One Monitor With A Dvi Connector

    *May not be present on your computer 1 optional DVI adapter 3 TV-OUT connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in "Before You Begin" on page 97. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer.

  • Page 33: Changing The Display Settings

    3 Connect the other end of the S-video cable to the S-video input connector on your TV. 4 Connect the VGA or DVI monitor. Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the computer. ®...

  • Page 34: Hibernate Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you.

  • Page 35: Power Options Properties

    Power Options Properties Define your standby mode settings, hibernate mode settings, and other power settings in the Power Options Properties window. To access the Power Options Properties window: 1 Click Start Control Panel Maintenance. 2 Under or pick a Control Panel icon, click Power Options. 3 Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab.

  • Page 36: Advanced Tab

    If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click Save As and enter a new name for the changed scheme.

  • Page 37: Standby Mode

    • Power Saver • High Performance Dell has added a fourth, Dell-Recommended mode that sets power management to the most typical settings for the majority of our customers. This is the active Power Plan. Standby Mode Standby mode is the default "off" state for Windows Vista. Standby mode conserves power by turning off the display and the hard drive after a time-out.

  • Page 38: Hibernate Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you.
  • Page 39 Dell has added a fourth Dell-Recommended mode that sets power management to the most typical settings for the majority of our customers.This is the active Power Plan for all Dell shipping configurations. To change the default settings for a plan: 1 Click Start and click Control Panel.

  • Page 40: Enabling Cool 'N' Quiet Technology

    Cool ’n’ Quiet technology is now enabled. ® Windows Vista Windows Vista automatically sets AMD™ Cool 'n' Quiet technology in the Dell Recommended, Balanced, and Power Saver power plans. It is disabled in the High Performance power plan. About RAID Configurations (For Windows Vista only)

  • Page 41: Raid Level 1 Configuration

    The drives in a RAID configuration should be the same size in order to ensure that the larger drive does not contain unallocated (and therefore unusable) space. RAID Level 1 Configuration RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity.

  • Page 42: Configuring Your Hard Drives For Raid

    Configuring Your Hard Drives for RAID Your computer can be configured for RAID, even if you did not select a RAID configuration when the computer was purchased. For an explanation of RAID levels and their requirements, see "About RAID Configurations (For Windows Vista only)"...

  • Page 43: Using The Nvidia Mediashield Rom Utility

    Using the Nvidia MediaShield ROM Utility NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. Hard drives of any size may be used to create a RAID configuration. Ideally, however, the drives should be of equal size to avoid unallocated or unused space.

  • Page 44: Using Nvidia Mediashield

    10 Press <Enter> to return to the previous screen. 11 Press <Ctrl><X> to exit the RAID BIOS. Using Nvidia MediaShield Nvidia MediaShield allows you to view and manage RAID configurations. Rebuilding a RAID Configuration If one of the hard drives in a RAID array fails, you can rebuild the array by restoring the data to a replacement drive.
  • Page 45 You can transfer data, such as:. • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks To prepare the new computer for the file transfer: 1 Click Start, point to All Programs click Files and Settings Transfer Wizard. The Files and Settings Transfer Wizard welcome screen appears.
  • Page 46 To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your files and settings, and then click Next. 3 The wizard reads the collected files and settings and applies them to your new computer.

  • Page 47: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 48: Connecting To The Internet

    3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP SP1. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen.

  • Page 49: Setting Up Your Internet Connection

    • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable (or satellite) modem connections. • Wireless LAN connections that provide Internet access using Bluetooth wireless technology. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection.
  • Page 50 • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. NOTE: If you do not know which type of connection to select, contact your ISP.

  • Page 51: Solving Problems

    (see "Replacing the Battery" on page 142). If the battery still does not work properly, contact Dell (see "Getting Help" on page 183).

  • Page 52: Drive Problems

    R E C O G N I Z E S T H E D R I V E — See "Cleaning Your Computer" on page 179. R O U B L E S H O O T E R — See "Resolving Software and — See "Starting the Dell Diagnostics From Your — —...

  • Page 53: Cd And Dvd Drive Problems

    CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

  • Page 54: Hard Drive Problems

    Hard drive problems H E C K I S K — Windows XP: Click Start and click My Computer. Right-click Local Disk C:. Click Properties Tools Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: Click Start and click Computer.
  • Page 55 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E •...

  • Page 56: Error Messages

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Windows XP: Click Start Control Panel Options Modems.
  • Page 57 — Remove the floppy disk from the drive and restart L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Getting Help" on Programs and Features.

  • Page 58: Keyboard Problems

    Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. H E C K T H E K E Y B O A R D C A B L E •...

  • Page 59: The Computer Stops Responding

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 60: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System

    A program is designed for an earlier Microsoft operating system U N T H E R O G R A M Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. Click Start All Programs Follow the instructions on the screen.

  • Page 61: Other Software Problems

    Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 62: Media Card Reader Problems

    Media Card Reader Problems O D R I V E L E T T E R I S A S S I G N E D ® When Microsoft Windows the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system.

  • Page 63: Memory Problems

    • Reseat the memory modules (see "Installing Memory" on page 109) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Starting the Dell Diagnostics From Your Hard Drive" on page 80). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 64: Mouse Problems

    Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. L E A N T H E M O U S E — See "Mouse" on page 179 for instructions on cleaning the mouse.

  • Page 65: Network Problems

    H E C K T H E M O U S E S E T T I N G S ® Windows Click Start, click Control Panel, and then click Printers and Other Hardware. Click Mouse. Adjust the settings as needed. ®...

  • Page 66: Power Problems

    H E C K Y O U R N E T W O R K S E T T I N G S person who set up your network to verify that your network settings are correct and that the network is functioning. U N T H E A R D W A R E Hardware Incompatibilities"...

  • Page 67: Printer Problems

    F T H E P O W E R L I G H T I S S T E A D Y A M B E R malfunction. • Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System Board Components"...
  • Page 68 H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a Printer"...

  • Page 69: Scanner Problems

    Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N setup and troubleshooting information.

  • Page 70: Sound And Speaker Problems

    Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting.

  • Page 71: No Sound From Headphones

    E I N S T A L L T H E S O U N D D R I V E R page 86. U N T H E A R D W A R E R O U B L E S H O O T E R Hardware Incompatibilities"...

  • Page 72: If The Screen Is Blank

    If the screen is blank H E C K T H E M O N I T O R C A B L E C O N N E C T I O N • Ensure that the graphics cable is connected as shown on the setup diagram for your computer.
  • Page 73 O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky."...
  • Page 74 Solving Problems...

  • Page 75: Troubleshooting Tools

    Troubleshooting Tools Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light (bi-color LED) located on the front of the computer illuminates and blinks or remains solid to indicate different states: •...

  • Page 76: Beep Codes

    This beep code tells you that the computer encountered a possible motherboard failure. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 80). Troubleshooting Tools...
  • Page 77 Suggested Remedy Contact Dell. Contact Dell. Replace the battery (see "Replacing the Battery" on page 142). If the problem persists, contact Dell. Ensure that no special memory module/memory connector placement requirements exist (see "Memory Installation Guidelines" on page 108). Verify that the memory modules that you are installing are compatible with your computer (see "Memory...

  • Page 78: System Messages

    System Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared. L E R T R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T C H E C K P O I N T N N N N ] .
  • Page 79 O B O O T D E V I C E A V A I L A B L E floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive.

  • Page 80: Dell Diagnostics

    Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 81: Starting The Dell Diagnostics From The Drivers And Utilities Media

    <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run.
  • Page 82 The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 83: Drivers

    Parameters 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable).

  • Page 84: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 85 3 In the System Properties window, click the Hardware tab. 4 Click Device Manager. 5 Right-click the device for which the new driver was installed and click Properties. 6 Click the Drivers tab Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties NOTE: The User Account Control window may appear.
  • Page 86 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media.

  • Page 87: Resolving Software And Hardware Incompatibilities

    Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video).

  • Page 88: Restoring Your Operating System

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Troubleshooting Tools...
  • Page 89 Creating a Restore Point NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: You must be logged in with Administrator privileges to perform this procedure. Windows XP: 1 Click Start All Programs 2 Click Create a restore point.
  • Page 90 NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. NOTE: You must be logged in with Administrator privileges to perform this procedure.

  • Page 91: Using Dell Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 92 8 After the computer restarts, click OK. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.
  • Page 93 Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space.

  • Page 94: Using The Operating System Cd

    NOTE: It is highly recommended that you attempt to perform a Windows system restore first and then, if necessary, a Dell operating system restore (to take it back to as-shipped condition), before attempting a complete operating system reinstallation. Complete reinstallation of the operating system is a complex task.
  • Page 95 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if the Install Windows Vista message appears. 3 Restart the computer. Press <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
  • Page 96 Troubleshooting Tools...

  • Page 97: Removing And Installing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 98 and "Before Working Inside Your Computer" on page 98. You have read the safety information in the Dell™ Product Information Guide. • • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 98: Turning Off Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Removing and Installing Parts Turn off.

  • Page 99: Removing The Computer Cover

    NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable.
  • Page 100 3 Remove the two thumbscrews securing the cover, using a flat-blade screwdriver. 1 computer cover 3 thumbscrew (2) 4 Release the computer cover by pulling it away from the front of the computer and lifting it up. 5 Set the cover aside in a secure location. Removing and Installing Parts 2 front of computer...

  • Page 101: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 CD or DVD drive 4 floppy drive or Media Reader (optional) 2 power supply 5 hard drive Removing and Installing Parts optional CD or DVD drive...

  • Page 102: System Board Components

    System Board Components Removing and Installing Parts...
  • Page 103 processor socket (CPU) memory module connectors (DIMM_1) main power connector (ATX_POWER) 10 serial ATA drive connectors (SATA2) 13 front panel connector (F_PANEL) 16 front USB connector (F_USB3) 19 PCI connector (PCI3) 20 PCI connector (PCI2) 21 IEEE connector 22 front audio (F_AUDIO) 25 PCI Express x16 connector...

  • Page 104: Power Supply Dc Connector Pin Assignments

    Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 Removing and Installing Parts 9 10 11 12...
  • Page 105 Pin Number Signal name 3.3 V 3.3 V 5 V AUX +12 V +12 V 3.3 V 3.3 V -12 V PS_ON OPEN Wire Color Wire Size Orange 20 AWG Orange 20 AWG Black 20 AWG 20 AWG Black 20 AWG 20 AWG Black 20 AWG...
  • Page 106 DC Power Connector P2 Pin Number Signal Name +12 VADC +12 VADC DC Power Connectors P3, P5, P8, and P9 Pin Number Signal name +3.3 VDC +5 VDC +12 VBDC Removing and Installing Parts 18-AWG Wire Black Black Yellow Yellow 18-AWG Wire Orange Black...

  • Page 107: Memory

    DC Power Connector P7 Pin Number Signal Name +5 VDC +12 VADC Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory"...

  • Page 108: Memory Installation Guidelines

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.

  • Page 109: Installing Memory

    Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Before installing memory, you must remove the PCI Express x16 card. See "Cards" on page 111. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 110 3 Align the notch on the bottom of the module with the crossbar in the connector. 1 cutouts (2) 3 notch NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 4 Insert the module into the connector until the module snaps into position.

  • Page 111: Removing Memory

    You can do so by touching an unpainted metal surface on the computer chassis.Your Dell™ computer provides the following slots for PCI and PCI Express cards: •...

  • Page 112: Pci And Pci Express Cards

    PCI and PCI Express Cards Your computer supports two PCI cards, one PCI Express x16 card and one PCI Express x1 card. • If you are installing or replacing a card, follow the procedures in the next section. • If you are removing but not replacing a card, see "Removing a PCI/PCI Express Card"...
  • Page 113 3 Remove the screw holding the card retention bracket. 4 Lift the card retention bracket and set it aside in a secure location. 5 If you are installing a new card, remove the filler bracket to create a card-slot opening. 6 If you are replacing a card that is already installed in the computer, remove the card.
  • Page 114 1 alignment bar 4 alignment guide 9 If you are installing the PCI Express card into the x16 card connector, position the card so the securing slot is aligned with the securing tab. 10 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
  • Page 115 11 Replace the card retention bracket ensuring that: • The guide clamp is aligned with the guide notch. • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide.
  • Page 116 13 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 117 5 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. • For PCI card, grasp the card by its top corners, and ease it out of its connector.

  • Page 118: Bezel

    Bezel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.

  • Page 119: Replacing The Bezel

    3 Grasp and lift the bezel grips one at a time to release it from the front panel. 4 Rotate and pull the bezel away from the front of the computer to release bezel clamps from bezel clamp slot. 5 Set aside the bezel in a secure location. Replacing the Bezel 1 Align and insert the bezel clamps in the bezel clamp slots.

  • Page 120: Drives

    Drives Your computer supports a combination of these devices: • Up to two serial ATA hard drives • One optional floppy drive or an optional Media Card Reader • Up to two CD or DVD drives 1 CD or DVD drive 4 optional hard drive Removing and Installing Parts 2 optional CD or DVD...

  • Page 121: Recommended Drive Cable Connections

    Recommended Drive Cable Connections • Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1" on the system board. • Connect serial ATA CD or DVD drives to connectors labeled "SATA2" or "SATA3" on the system board. Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive.

  • Page 122: Connecting And Disconnecting Drive Cables

    Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab. The serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 123 1 hard drive 4 system board connector 5 screws (4) 5 Remove the four screws securing the hard drive. 6 Slide the drive out away from the front of the computer. 7 If removing this drive changes the drive configuration, then be sure to reflect these changes in system setup.

  • Page 124: Installing A Hard Drive

    Installing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 97. 2 Remove the computer cover (see "Removing the Computer Cover" on page 99). 3 Check the documentation for the drive to verify that it is configured for your computer.

  • Page 125: Installing A Second Hard Drive

    8 Connect the data cable to the system board. 9 Check all cables to be certain that they are properly connected and firmly seated. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 164). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
  • Page 126 1 second hard drive (optional) 4 system board connector 6 Replace and tighten the four screws to secure the hard drive. 7 Connect the power and data cables to the drive. 8 Connect the data cable to the system board. 9 Check all cables to be certain that they are properly connected and firmly seated.

  • Page 127: Floppy Drive

    11 Connect your computer and devices to electrical outlets, and then turn them on. 12 See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Check the system setup for drive configuration changes (see "Entering System Setup"...
  • Page 128 Not present on all computers. 1 floppy drive 4 system board connector 4 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you have installed a PCI Express x16 card, this card may cover the floppy-drive connectors.
  • Page 129 8 If you are not replacing the drive, reinstall the drive panel insert (see "Media Card Reader" on page 133). 9 Replace the bezel (see "Replacing the Bezel" on page 119). 10 Replace the computer cover (see "Replacing the Computer Cover" on page 164).
  • Page 130 1 floppy drive 4 system board connector 10 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace the bezel (see "Replacing the Bezel" on page 119). 12 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 131 14 Enter system setup (see "System Setup" on page 172) and select the appropriate Diskette Drive option. 15 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Removing the FlexBay Break-Away Metal Plate Align the tip of a Phillips screwdriver with the slot on the break-away metal plate and rotate the screwdriver outwards to break and remove the metal plate.
  • Page 132 Replacing the Drive Panel Insert 1 drive panel insert (optional) 1 Align the drive panel insert along the edges of the empty slot for the floppy drive. 2 Push the panel insert. Drive panel insert is locked in place. NOTE: To comply with FCC regulations, it is recommended that you replace the drive panel insert whenever the floppy drive is removed from the computer.

  • Page 133: Media Card Reader

    Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 134 4 Disconnect the FlexBay USB cable and the power cable from the back of the Media Card Reader and from the internal USB connector on the system board (see "System Board Components" on page 102). 5 Remove the two screws securing the Media Card Reader. 6 Slide the Media Card Reader out through the front of the computer.
  • Page 135 1 Media Card Reader 4 system board connector 10 Replace the bezel (see "Replacing the Bezel" on page 119 11 Replace the computer cover (see "Replacing the Computer Cover" on page 164). 12 Connect your computer and devices to electrical outlets, and then turn them on.

  • Page 136: Cd Or Dvd Drive

    CD or DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 137 6 Remove the two screws securing the CD or DVD drive. 7 Slide the CD or DVD drive out through the front of the computer. 8 If you are not replacing the drive, replace the drive panel insert (see "Media Card Reader"...
  • Page 138 12 Enter system setup (see "System Setup" on page 172) and select the appropriate Drive option. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Removing and Installing Parts...
  • Page 139 Installing a Second CD or DVD Drive 1 Follow the procedures in "Before You Begin" on page 97. 2 Remove the computer cover (see "Removing the Computer Cover" on page 99). 3 Remove the bezel (see "Removing the Bezel" on page 118). 4 Align the tip of a Phillips screwdriver with the slot on the break-away metal plate and rotate the screwdriver outwards to break the metal plate.
  • Page 140 1 CD or DVD drive 2 power cable 4 data cable 7 screw slots (2) 10 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace and tighten the two screws securing the CD or DVD drive. 12 Replace the bezel (see "Replacing the Bezel"...
  • Page 141 15 Enter system setup (see "System Setup" on page 172) and select the appropriate Drive option. 16 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Replacing the CD or DVD Panel Insert...

  • Page 142: Battery

    Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.

  • Page 143: Power Supply

    7 Replace the computer cover (see "Replacing the Computer Cover" on page 164). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and then turn them on.
  • Page 144 11 Replace the computer cover (see "Replacing the Computer Cover" on page 164). 12 Connect your computer and devices to an electrical outlet, and turn them on. 13 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80).

  • Page 145: Processor

    Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 146 1 fan 4 bracket 7 clamp lever NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor. 7 Pull the release lever straight up until the processor is released. Removing and Installing Parts 2 fan cover 3 heat sink...
  • Page 147 1 processor NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor. 8 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.

  • Page 148: Installing The Processor

    Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 1 Follow the procedures in "Before You Begin" on page 97. NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor.
  • Page 149 NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly. 6 While lightly pressing down on the processor, rotate the release lever back toward the system board until it snaps into place, securing the processor.
  • Page 150 11 Replace the computer cover (see "Replacing the Computer Cover" on page 164). 12 Connect your computer and devices to an electrical outlet, and turn them on. 13 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Removing and Installing Parts...

  • Page 151: I/O Panel

    I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.

  • Page 152: Installing The I/O Panel

    1 I/O panel clamp 4 cables Installing the I/O Panel 1 Place the I/O panel into the slot. NOTICE: Take care not to damage the cable connectors and the cable routing clips when sliding the I/O panel into the computer. 2 Align and slide the I/O panel clamp in the I/O panel clamp slot.
  • Page 153 6 Replace the computer cover (see "Replacing the Computer Cover" on page 164). 7 Connect your computer and devices to an electrical outlet, and turn them 8 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). 1 I/O panel clamp...

  • Page 154: Processor Fan

    Processor Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover.
  • Page 155 1 fan 2 fan cover 3 heat sink 8 Hold the heat sink firmly in one hand and using moderate force, pull up the fan cover to separate it from the heat sink. Removing and Installing Parts...
  • Page 156 1 fan 3 fan cover NOTICE: Do not touch the fan blades to avoid damage to the fan blades. 9 Pull outwards the two fan cover grips on one side and slightly lift the fan from the fan cover. 10 Pull outwards the other two fan cover grips on the other side and lift the fan to release the fan from the fan cover.

  • Page 157: Installing The Processor Fan

    Installing the Processor Fan NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run between the system board and the fan. 1 Align the holes in the fan with the guides on the fan cover. 2 Press the fan and fan cover together till the fan cover grips snap in place.
  • Page 158 3 Align and press the heat sink and fan assembly till both snap in place. 1 fan 4 Replace the heat sink assembly (see step 9 of "Installing the Processor" on page 148). 5 Replace the cables that were removed from the routing clips on top of the processor fan assembly.

  • Page 159: Chassis Fan

    6 Connect the processor fan cable to the system board (see "System Board Components" on page 102). NOTICE: Ensure that the fan is correctly seated and secure. 7 Replace the cover (see "Replacing the Computer Cover" on page 164). 8 Connect your computer and devices to an electrical outlet, and turn them on.

  • Page 160: Removing The Chassis Fan

    Removing the Chassis Fan 1 Follow the procedures in "Before You Begin" on page 97. 2 Remove the computer cover (see "Removing the Computer Cover" on page 99). 3 Disconnect the chassis fan cable from the system board (see "System Board Components"...

  • Page 161: Replacing The Chassis Fan

    Replacing the Chassis Fan 1 Follow the procedures in "Before You Begin" on page 97. 1 chassis fan 2 Remove the computer cover (see "Removing the Computer Cover" on page 99). 3 Slide the chassis fan in place towards the back of the computer. 4 Connect the chassis fan cable to the system board (see "System Board Components"...

  • Page 162: System Board

    System Board Removing the System Board CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: The heat sink assembly, power supply, and other components may be very hot during normal operation.
  • Page 163 System Board Screws 1 screws (8) 2 system board 9 Place the system board that you just removed next to the replacement system board to compare and ensure they are identical. Removing and Installing Parts...

  • Page 164: Installing The System Board

    7 Replace the computer cover (see "Replacing the Computer Cover" on page 164). 8 Connect your computer and devices to an electrical outlet, and turn them on. 9 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 165 6 Replace and tighten the two screws that secure the computer cover, using a flat-blade screwdriver. 1 computer cover tab 3 computer cover 7 Move the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  • Page 166 Removing and Installing Parts...

  • Page 167: A Appendix

    Appendix Specifications Processor Processor type Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Computer Information Chipset RAID Support DMA channels Interrupt levels BIOS chip (NVRAM) Video Type AMD™ Athlon™ 64 X2 dual-core processor AMD Athlon 64 processor AMD Sempron™...
  • Page 168 Audio Type Expansion Bus Bus type Bus speed connectors connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) PCI Express connector connector size connector data width (maximum) Appendix Realtec ALC888 (7.1 Channel audio) PCI 2.3 PCI Express 1.0A SATA 1.0 and 2.0 USB 2.0...
  • Page 169 Drives Externally accessible: Bays Available devices Internally accessible: Connectors External connectors: Video Network adapter Audio System board connectors: Serial ATA Internal USB device Floppy drive Processor fan Chassis fan PCI 2.3 PCI Express x1 PCI Express x16 Front panel control Front panel USB Front panel audio HDA header...
  • Page 170 Connectors (continued) Memory Power 12V Power Controls and Lights Front of computer: Power button Power light Drive activity light Rear of computer: Link integrity light (on integrated network adapter) Network activity light (on integrated network adapter) Power DC power supply: Wattage Maximum heat dissipation 162 W Appendix...
  • Page 171 Power (continued) Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information) Coin cell battery Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage...

  • Page 172: System Setup

    Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately.

  • Page 173: System Setup Options

    System Setup Screen The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into four areas: the menu at the top, the main window, the Item Help field on the right, and key functions listed on the bottom. Options List —...
  • Page 174 Advanced CPU Type CPU Speed Cache RAM Frame Buffer Advanced Chipset Features Integrated peripherals PnP/PCI Configurations Configurations Configurations Power Power Management Setup BOOT Boot Device Property Exit Exit options Appendix Displays the Type of Processor installed in the system. Displays CPU Speed. Displays the amount of Cache RAM available.

  • Page 175: Boot Sequence

    Boot Sequence This feature allows you to change the Boot Device Property for devices. Option Settings • Bootable Hard Drive — The computer attempts to boot from the hard drive. • Onboard Floppy Drive — The computer attempts to boot from the floppy drive.

  • Page 176: Clearing Forgotten Passwords

    4 Press the up- and down-arrow keys to highlight the item you want to change, and then press <Enter>. 5 Press the up- and down-arrow keys to select the boot device you want to change, and then press <Enter>. 6 Press <F10> and then press <Enter> to exit system setup and resume the boot process.

  • Page 177: Clearing Cmos Settings

    5 Replace the computer cover (see "Replacing the Computer Cover" on page 164). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 6 Connect your computer and devices to electrical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the...

  • Page 178: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Download Now to download the file.

  • Page 179: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

  • Page 180: Floppy Drive

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 181: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s...
  • Page 182 NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 183: Getting Help

    1 See "Troubleshooting Tools" on page 75 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 80 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 187.

  • Page 184: Dellconnect

    To contact Dell's support service, see "Before You Call" on page 186, and then see the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision.

  • Page 185: Autotech Service

    "Contacting Dell" on page 188. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 186: Returning Items For Warranty Repair Or Credit

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 187). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 187 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 188: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 189: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 190 battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer. BIOS —...
  • Page 191 L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R.
  • Page 192 device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...
  • Page 193 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 194 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 195 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 196 IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
  • Page 197 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 198 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.
  • Page 199 PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down.
  • Page 200 refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution —...
  • Page 201 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program — A program that is used to install and configure hardware and software.
  • Page 202 SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board —...
  • Page 203 broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisy-chained together.
  • Page 204 W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.

  • Page 205: Index

    76 components inside, 101 crashes, 58-60 inside view, 101 restore to previous state, 88 stops responding, 58-59 conflicts software and hardware incompatibilities, 87 contacting Dell, 188 copying CDs general information, 27 helpful tips, 29 how to, 27 Index...
  • Page 206 27 cover removing, 99 replacing, 164 Dell contacting, 183, 188 support policy, 180 support site, 13 Dell Diagnostics, 80 DellConnect, 184 diagnostics beep codes, 76 Dell, 80 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11...
  • Page 207 124 installing second, 125 problems, 54 removing, 122 hardware beep codes, 76 conflicts, 87 Dell Diagnostics, 80 Help and Support Center, 14 help file Windows Help and Support Center, 14 hibernate mode, 38 I/O panel replacing, 152...
  • Page 208 memory installing, 109 problems, 63 messages error, 56 modem problems, 54 monitor blank, 72 clone mode, 33 connect DVI, 31-32 connect TV, 31-32 connect two, 31-32 connect VGA, 31-32 display settings, 33 extended desktop mode, 33 hard to read, 72 motherboard.
  • Page 209 (continued) conflicts, 87 Dell Diagnostics, 80 drives, 52 DVD drive, 53 e-mail, 54 error messages, 56 general, 58 hard drive, 54 Internet, 54 keyboard, 58 Media Card Reader, 62 memory, 63 modem, 54 monitor is blank, 72 monitor is hard to read, 72...
  • Page 210 167 physical, 171 power, 170 processor, 167 technical, 167 video, 167 standby mode, 33 Starting the Dell Diagnostics From the Drivers and Utilities CD, 81 Starting the Dell Diagnostics From Your Hard Drive, 80 support contacting Dell, 183, 188...
  • Page 211 volume adjusting, 70 warranty information, 11 Windows Vista Device Driver Rollback, 84 Files and Settings Transfer Wizard, 44 Hardware Troubleshooter, 87 Help and Support Center, 14 Network Setup Wizard, 47 Program Compatibility Wizard, 60 scanner, 69 System Restore, 88 wizards Files and Settings Transfer Wizard, 44 Network Setup Wizard, 47...
  • Page 212 Index...

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