Dvd Drive Problems; Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Dimension J2936 Owner's Manual

J2936bk0.book Page 35 Tuesday, September 2, 2003 3:06 PM

DVD drive problems

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
T
that the original DVD is defective.
E W
Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C — See the
access help files, see page 32.
C

Hard drive problems

R C D
Click the Start button and click My Computer.
Right-click the drive letter (local disk) that you want to scan for errors, and then click
Properties.
Click the Tools tab.
Under Error-checking, click Check Now.
Click Start.

E-Mail, Modem, and Internet Problems

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while
it is connected to a digital telephone network.
C
to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)
Ensure that you hear a click when you insert the telephone line connector into the modem.
D V D — Insert another DVD to eliminate the possibility
Tell Me How
help file for instructions on cleaning your DVDs. To
—
— Verify that the telephone line is connected
— Click the Start button and click My
— See page 65.
35
Solving Pr oblems