Table of Contents
Advertisement
CD-ROM Drive Problems
Check the following problems to see the possible cause and solution.
The system does not see the drive.
!
The drive designation is wrong and should be changed. The drive
designation depends upon the storage device configuration in your
system. To find out what drive designation letter is assigned to your
drive, double click My Computer on the Windows 98, Windows
2000, or Windows NT 4.0 desktop. The drive designation is below the
drive icon.
You can also open Windows Explorer and scroll down the list of
folders until you locate the drive icon. The drive designation is beside
the icon.
The drive is not reading a disc.
!
Check that the disc is inserted in the disc tray with the printed label
side up.
Check that the disc is a data disc, not a music disc.
Try a different disc to see if the problem is limited to one disc.
!
The disc does not eject due to a power failure or software error.
Turn off the system and use the emergency eject feature. Insert the end
of a paper clip into the eject hole. Press inward on the clip to open the
door.
The drive plays music CDs but the sound is not heard. However,
!
.WAV sounds can be heard when played.
Check the CD Audio volume setting.
Speaker Problems
Check the following problems to see the possible cause and solution.
!
Speaker volume is too low.
Adjust the volume control on the side of the system unit. If the volume
is still too low, adjust the volume through the system software. See
your Windows Multimedia online help.
6-6 Solving System Problems
Advertisement
Table of Contents
