Troubleshooting & Service Information - Pioneer Kuro KRP-500M Operating Instructions Manual

Helpful Information
7.3 Troubleshooting & Service Information
General
Issue
No power
Power suddenly turns off • Check the power control setting.
Panel does not operate
Remote control does not
operate
Picture/Sound
Issue
No picture
No picture and sound
Screen appears dark
Odd coloring and shades
or misaligned images
Picture is cut off or runs
off screen
Picture but no sound
Sound but no picture
• Check the connection seating at the wall and panel.
• See if the panel's Power On button is turned ON.
• Confirm that the remote is set to MONITOR.
If the panel indicator lights red, press
button on the flat panel display.
STANDBY/ON
• See if the panel's internal temperature has increased.
Clean the vents or remove any blocking objects.
• External influences such as voltage malfunction, static electricity, etc., may cause
improper operation.
Unplug the panel from the wall and leave it for two or more minutes. Reconnect and
attempt to operate the panel once again.
• Check if display power is off. Press the button when the Power On and STANDBY
indicators are off.
• Confirm that the mode is set to MONITOR.
• Examine the remote control sensor on the panel for obstructions that could block the
signal.
• Check that the remote's batteries are installed properly and hold a charge.
Replace with new batteries to verify.
• Consider changes in lighting such as stronger or new light sources that may wash out
the signal.
• Check the picture adjustment settings.
Reset to default values if necessary.
• Confirm that the connected equipment is installed and programmed properly.
• If viewing an image from a PC, confirm that the signal is compatible.
• Check the connection seating at the wall and panel.
• See if the panel's Power On button is turned ON.
• Check for any obstacles in front of the Room Light Sensor.
• Review the room lighting for recent changes or different natural lighting sources from
windows or doorways.
• Check the picture tone, adjust as necessary.
• Check the screen size for the current input source.
• Confirm that the position of the picture is centered.
• Confirm that the sound is not muted or that the volume is turned down.
• When using a video or PC input source, check that the audio terminals are connected.
• Check if Picture Off is selected from Energy Save on the Power Control menu.
Possible Solutions
MONITOR (a) on the remote control or the
Possible Solutions
07
81
En