Muratec MFX-1450 Software Manual page 187

Phenomenon Device to check
Cannot PC
transmit/
receive an
e-mail mes-
sage
Machine
Network
peripheral
devices (ex.
LAN hub,
router)
Cannot use Machine
the advanced
search func-
tion
A document PC
created with
the specified
application
software
cannot be
sent by fax or
e-mail.
The Public PC
Inbox win-
dow is not
displayed.
(*** indicates your machine's model name, ex."MFX-2050/F-565" or "MFX-1450/F-525")
PC_Users_Guide.indb 5
Check point
Check if you set the account/
password settings of the
e-mail server correctly.
Check if the LAN cable is
connected.
Check if the LAN cable is
damaged.
Check if the network card
(LAN card) is damaged.
Check if the power is ON.
Check if the LAN cable is
connected.
Check if the LAN cable is
damaged.
Check if the phone line cable
is connected.
Check if the phone line cable
is damaged.
Check if the network set-
tings are correct.
Check if the power is ON.
Check if the LAN cable is
connected.
Check if the LAN cable is
damaged.
Check if the network periph-
eral device is damaged.
Check if the network set-
tings are correct.
An LDAP server is not
registered or its settings are
not correct.
The TCP/IP settings are not
correct.
Check if "Muratec *** Fax"
is installed.
Check if "Muratec *** Fax"
is selected.
Check if the port settings of
"Muratec *** Fax" is correct.
Check if the document list
function is set to "ON".
Countermeasure
Configure the correct account/password
settings in the "SMTP/POP Settings"
dialog box of OfficeBridge.
Check the LAN cable connection and con-
nect correctly.
Replace the LAN cable.
Replace the network card.
Turn ON the power.
Check the LAN cable connection and con-
nect correctly.
Replace the LAN cable.
Check the phone line cable connection and
connect correctly.
Replace the phone line cable.
Configure the network settings correctly
(refer to page 1-5).
Turn ON the power.
Check the LAN cable connection and con-
nect correctly.
Replace the LAN cable.
Connect the LAN cable to another port
on the device and make sure it operates
correctly. If it fails to operate, replace the
device.
Refer to the operational manual of the
device and configure the network settings
correctly.
Refer to "LDAP Settings" (page 4-42) and
set correctly.
Refer to "TCP/IP Settings" (page 1-5) and
set correctly.
Otherwise, you cannot send a document
created with the specified application
software. Exit OfficeBridge and install
"Muratec *** Fax" .
From the print menu of the application
software, set the using printer to "Muratec
*** Fax".
Check the "Port to print" settings in
""Muratec *** Fax" and set the print des-
tination port with the correct IP address.
Set the function to "ON" in the function
setting dialog box of OfficeBridge Admin
Tools.
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2007/04/27 10:18:15