B Contact Information; Printronix Customer Support Center; Printronix Supplies Department - Datamax DGL Programmer's Reference Manual

B

Printronix Customer Support Center

IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout:
Thermal Printer
See "Printing A Configuration" in the Quick Setup Guide .
Line Matrix Printer
Press PRT CONFIG on the control panel, then press Enter.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing of these
samples may be required)
Americas
Europe, Middle East, and Africa
Asia Pacific
http://www.printronix.com/public/servicessupport/default.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas
Europe, Middle East, and Africa
Asia Pacific
http://www.printronix.com/public/supplies/default.aspx
Contact Information
(714) 368-2686
(31) 24 6489 410
(65) 6548 4114
(800) 733-1900
(33) 1 46 25 1900
(65) 6548 4116
or (65) 6548 4182
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