To Solve A Rcu Related Problem - EchoStar DVR-5000 HDD User Manual

Troubleshooting
Section 7
Problem
2. Bad picture or noisy sound
in the TV or radio mode.
3. The TV shows a No Signal
message.
4. There is no Dolby digital
(AC-3) sound to my other
equipment.
5. I cannot view or listen to a
scrambled channel.
6. I cannot find a channel
which should be there.
7. The TV shows a popup:
4.

TO SOLVE A RCU RELATED PROBLEM

Problem
1. Receiver does not
respond to the RCU.
2. Receiver does sometimes
not respond to the RCU.
Page 7 - 2
Possible cause
I
Bad reception of the
signal.
I
Signal interference with
UHF-installation.
I
Bad reception of the
signal.
I
The equipment is
connected to the receiver
with a RCA or SCART-
cable only.
I
The CI-module/smart card
is not valid.
I
The CI-module/smart card
is not (correctly) inserted.
I
The group or sort option is
set.
I
You are in the wrong list.
I
The channel is hidden.
I
You have selected an
empty (favorite) list.
Possible cause
I
Batteries are empty.
I
The RCU is set to another
mode (TV, VCR, AUX).
I
The receiver code is not
programmed correctly.
I
Direct sun light from
behind the receiver.
I
You do not aim sufficiently
at the receiver.
I
Batteries are almost
empty.
What to do?
I
Make sure the dish and
LNB are clean and
correctly adjusted. Do any
necessary work.
I
Check the UHF settings.
Make sure you use the
correct channel. Please
refer to the TV/radio user
guide.
I
Make sure the channel
selected transmits.
I
Make sure the correct dish
or LNB is selected.
I
Make sure the dish and
LNB are clean and
correctly adjusted. Do any
necessary work.
I
Connect the
S/P DIF connector of the
receiver to the Dolby
digital input of the
receiving equipment.
I
Insert, for this service, a
valid CI-module/smart
card.
I
Insert the CI-module/smart
card correctly.
I
Set the group and sort
mode to none.
I
Check the all channels list
and select the correct
(favorite) list.
I
Unhide the channel.
I
Press the WHITE key
Select the add option.
I
Press the GREEN key
Select the Current Sat or
All Channels list.
What to do?
I
Insert new batteries.
I
On the RCU, press the
SAT key.
I
Program the SAT mode
with code 0222, see the
appendix for instructions.
I
Close the sun blinds or get
closer to the receiver.
I
Aim at the receiver display.
I
install a RCU extender.
I
Insert new batteries.
EchoStar International Corporation