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6
Troubleshooting
Windows
Problem 1:
Solution 1:
Problem 2:
Solution 2:
The Disk Server Utility doesn't list any Disk Servers.
Check the following:
The Disk Server is properly installed, LAN connections are OK,
and it is powered ON.
Ensure that your PC and the Disk Server are on the same network
segment. (If you don't have a router, this must be the case.)
Ensure that your PC has the TCP/IP network protocol loaded. In
Windows, this is done by using Control Panel-Network. If an en-
try for TCP/IP -> Network card is not listed, use Add - Protocol -
Microsoft - TCP/IP to add it.
You then need to select the new entry (TCP/IP -> Network card),
click Properties, and configure the IP Address tab.
If your LAN has a DHCP Server, you can select "Obtain an IP
Address automatically".
Otherwise, you must select "Specify an IP Address", and enter
values for IP Address and Subnet Mask . The IP Address range
commonly used is 192.168.0.1 to 192.168.0.254, with a Subnet
Mask of 255.255.255.0. (The Disk Server's default IP Address is
192.168.0.2, with a Subnet Mask of 255.255.255.0). Remember that
each device needs a unique IP Address, and the same Subnet
Mask.
Using the Disk Server Utility, the Disk Server is listed, but the
Admin button doesn't work.
This will happen if the Disk Server's IP Address is not compatible with
your PC.
Use the Quick Setup button to assign a compatible IP Address and
Network Mask (Subnet Mask) to the Disk Server, then Refresh the
listing.
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