Appendix; Troubleshooting - AT&T Trimline TR1909 User Manual

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.
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call
No dial tone.
Telephone
does not ring.
Difficulty
storing
numbers in
memory.
IN USE light
does not go
on.
. In Canada, dial
• Ensure all plugs are connected properly and securely.
• Inspect the telephone line cord connections at the wall
jack and on the telephone.
• Inspect the handset cord connections at both ends.
• Unplug the telephone and connect it to another wall jack.
If it still does not work, and the other telephones using
the same jack are working, there is a problem with this
telephone.
• Ensure the RINGER switch on the side of the base unit is
not set to OFF.
• If there are other telephones on the same line, try
disconnecting some of them. Having too many telephones
connected can create problems such as low ringer volume
or impaired sound quality during calls.
• Ensure you are pressing the correct sequence of buttons
for storing numbers.
• If you pause for over 10 seconds when programming an
entry, the procedure will time-out and you will have to
begin again.
• Try calling the number to be stored in memory. When
the call ends, press PROG, PAUSE/REDIAL, then a one-
touch button (M1, M2, or M3), or MEMORY and a memory
location (0-9).
• Ensure four new AA batteries have been installed properly.
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or
.