D-Link DES-1026G Manual page 14

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The customer must submit as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link
to confirm the same.
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The original product owner must obtain a Return Material Authorization ("RMA")
number from the Authorized D-Link Service Office and, if requested, provide
written proof of purchase of the product (such as a copy of the dated purchase
invoice for the product) before the warranty service is provided.
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After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked on
the outside of the package. Do not include any manuals or accessories in the
shipping package. D-Link will only replace the defective portion of the Product
and will not ship back any accessories.
The customer is responsible for all shipping charges to D-Link. No Charge on Delivery
("COD") are allowed. Products sent COD will either be rejected by D-Link or become the
property of D-Link. Products should be fully insured by the customer and shipped to D-
Link Systems, Inc., 17595 Mt. Herrmann Fountain Valley, CA 92708-4160. D-Link will
not be held responsible for any packages that are lost in transit to D-Link. The repaired or
replaced packages will be shipped via UPS Ground or any common carrier selected by D-
Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are
p repaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible
from the outside of the package. The product owner agrees to pay D-Link's reasonable
handling and return shipping charges for any product that is not packaged and shipped in
accordance with the foregoing requirements, or that is determined by D-Link not to be
d efective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products,
if in D-Link's judgment, have been subjected to abuse, accident, alteration, modification,
tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service
in any way that is not contemplated in the documentation for the product, or if the model or
serial number has been altered, tampered with, defaced or removed; Initial installation,
installation and removal of the product for repair, and shipping costs; Operational
adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and
cosmetic damage; and Any hardware, software, firmware or other products or services
provided by anyone other than D-Link.
A uthorized D-Link Service Office will void this Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED
HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY OF ANY
KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS
INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY
TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED
WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK
AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH
T HE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS
NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER
LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR
Repair by anyone other than D-Link or an
FOR A PARTICULAR PURPOSE
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AND NON-