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Troubleshooting
Problem:
Appliance is connected to the
power mains but it does not
work.
Cooling system operates
continuously for a long period
of time:
Excessive build-up of ice on the
back wall of refrigerator interior
can be a result of the following:
Build-up of ice or frost in the
freezer interior:
Condensate (dew) on the shelf
above the drawers:
Water is dripping/leaking from
the refrigerator:
LED lighting does not work:
The light above the set
temperature display will flash:
30
Cause or remedy:
•
Make sure there is voltage in the power outlet and that the
appliance is switched on.
•
Too high environment temperature.
•
Door opened too frequently or too long.
•
Door not closed correctly (possible impurities on the seal,
misaligned door, damaged seal etc.).
•
Too much fresh food inserted at once.
•
Door opened too frequently or too long.
•
Warm food placed in the refrigerator.
•
Food or containers in contact with the back interior wall of the
refrigerator.
•
Poor door sealing.
•
If the seal is dirty or damaged, clean or replace it.
•
The door has been opened for too long or too frequently.
•
The door is not properly closed.
•
The door has a poor seal (the gasket is dirty, the door is not
properly aligned, the gasket is damaged etc.).
•
Manually defrost the appliance.
•
This is transient phenomenon which cannot be entirely avoided
in periods of high environment temperature and humidity. It
subsides when temperature and humidity are normalized. We
recommend cleaning the drawers more frequently and wiping
the droplets occasionally.
•
Open the humidity control slider.
•
Put food in bags or other packaging with a good seal.
•
Clogged water discharge opening or water dripping past the
water gutter.
•
Clean the blocked opening, e.g. using a plastic straw.
•
If a thick layer of ice builds up, defrost the appliance manually
(see Defrosting the Appliance).
•
If LED lighting does not work, call a service technician.
•
Do not attempt a repair of the LED lighting yourself, as there
is danger of contact with high voltage!
•
Door opened too frequently or too long.
•
Door not closed correctly (possible impurities on the seal,
misaligned door, damaged seal etc.).
•
An extended power failure.
•
Too much fresh food inserted at once.
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