Reporting Safety-Relevant Defects - BMW R 12 nineT 2023 Rider's Manual

214 SERVICE

REPORTING SAFETY-RELEVANT DEFECTS

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NV
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately in-
form the NHTSA (National Highway Traffic Safety Administration)
in addition to notifying the BMW of North America, LLC.
If the NHTSA receives other, similar complaints, it may open an
investigation. If it finds that a safety defect exists in a group of
vehicles, the NHTSA it may order a recall and remedy campaign.
However, the NHTSA cannot become involved in individual prob-
lems between you, your retailer, or BMW of North America, LLC.
You can contact the NHTSA by calling the Vehicle Safety Hotline
on 1–888–327–4236 (teletypewriter TTY for the hearing
impaired: 1–800–424–9153) toll-free, by visiting the website
at http://www.safercar.gov or by writing to Administrator,
NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
Further information on vehicle safety is available at http://
www.safercar.gov.
Canadian customers who wish to report a safety-related defect
to Transport Canada, Defect Investigations and Recalls can call
the toll-free hotline 1–800–333–0510. You can obtain further
information about motor vehicle safety from http://www.tc.gc.ca/
roadsafety.