Compaq Evo Notebook N1000 Series Maintenance And Service Manual
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Compaq Evo Notebook N1000 Series Maintenance And Service Manual

Compaq Evo Notebook N1000 Series Maintenance And Service Manual

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Maintenance and Service Guide
Compaq Evo Notebook N1000 Series
and Compaq Presario 1500 Series
Mobile PC
Document Part Number: 279372-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.

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Summary of Contents for Compaq Evo Notebook N1000 Series

  • Page 1 Maintenance and Service Guide Compaq Evo Notebook N1000 Series and Compaq Presario 1500 Series Mobile PC Document Part Number: 279372-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.

  • Page 3: Table Of Contents

    Selecting Computer Setup or Compaq Diagnostics ......2–1 Selecting from the File Menu ....2–3 Selecting from the Security Menu .
  • Page 4 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . . 3–1 3.2 Computer System Major Components ... . 3–2 3.3 Miscellaneous Plastics/Hardware Kit .
  • Page 5 5.16 TouchPad Components ..... 5–40 5.17 Display Release Assembly....5–45 5.18 Charger Board .

  • Page 6: Product Description

    Product Description The Compaq Evo Notebook N1000 and Presario 1500 Series of Personal Computers offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.

  • Page 7: Models

    Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq Evo Notebook N1000 and Presario 1500 Model Naming Conventions N1000 XXXXXX-XXX Description Options Brand/Series N = Evo Notebook 1000 = 1000 Series designator P = Presario...
  • Page 8 Product Description Table 1-2 Compaq Evo Notebook N1000 Models The following Evo Notebook N1000 models use config. code KQDZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■...
  • Page 9 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) The following Evo Notebook N1000 models use config. code KT2Z and feature: ■ TouchPad pointing device ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year warranty ■ diskette drive ■...
  • Page 10 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) The following Evo Notebook N1000 models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty ■ diskette drive ■ 32 MB of discrete video memory...
  • Page 11 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) N1000 Taiwan 470038-801 N1000 Latin America 470037-832 Latin America 470037-833 (NAFTA) N1000 Hong Kong 470038-807 N1000 Asia Pacific 470037-828 Latin America 470036-617 Australia 470037-824 (NAFTA) French Canada 470036-619 Thailand 470037-825...
  • Page 12 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) N1000 Brazil 470038-304 Latin America 470038-305 Latin America 470038-299 (NAFTA) United States 470038-310 N1000 People’s Republic of China 470038-791 N1000 470036-727 Asia Pacific 470037-837 The Netherlands Australia 470037-835 Norway 470036-735...
  • Page 13 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) N1000 Belgium 470036-695 Norway 470036-734 Czech Republic 470036-699 Portugal 470036-737 Denmark 470036-703 Russia 470036-744 France 470036-708 Saudi Arabia 470036-690 French Canada 470036-630 Slovenia 470036-747 Greece/Poland 470036-711 Spain 470036-752 Hungary 470036-716...
  • Page 14 Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) N1000 Asia Pacific 470037-958 Korea 470037-959 Australia 470037-954 Taiwan 470038-793 Hong Kong 470038-805 Thailand 470037-955 Japan 470037-949 United States 470041-410 Japan (English) 470037-951 N1000 Japan 470037-950 Japan (English) 470037-952 N1000...
  • Page 15 Product Description Table 1-3 Compaq Presario 1500 Models The following Presario 1500 notebook models use config. code KT2Z and feature: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year warranty ■ diskette drive ■ 32 MB of discrete video memory...
  • Page 16 Product Description Table 1-3 Compaq Presario 1500 Models (Continued) The following Presario 1500 notebook models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty ■ diskette drive ■ 32 MB of discrete video memory...
  • Page 17 Product Description Table 1-3 Compaq Presario 1500 Models (Continued) P1510 French Canada 470036-593 Canada 470037-841 P1501 Korea 470036-815 P1507 India 470038-332 P1505 Czech Republic 470036-773 Russia 470036-785 Europe International 470036-774 Saudi Arabia 470036-770 France 470036-777 Slovenia 470036-788 Greece/Poland 470036-594 Switzerland...
  • Page 18 Product Description Table 1-3 Compaq Presario 1500 Models (Continued) P1500 Australia 470036-818 P1503 Asia Pacific 470036-805 Thailand 470036-804 Korea 470067-813 P1505 India 470038-326 P1501 United States 470037-317 P1505 United States 470037-316 P1500 Hong Kong 470038-810 P1500 People’s Republic of 470037-319...

  • Page 19: Features

    Product Description 1.2 Features The notebook has the following features: ■ The following processors are available, varying by notebook model: ❏ The Evo Notebook N1000 features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache.
  • Page 20 Product Description ■ Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 65 W AC adapter with power cord ■ 8-cell Li ion battery pack ■ 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model ■...

  • Page 21: Clearing A Password

    Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information).

  • Page 22: Power Management

    Product Description 1.4 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■...

  • Page 23: Computer External Components

    Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-4. Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item Component Function...
  • Page 24 Product Description Table 1-4 Front and Right Side Components (Continued) Item Component Function Display release latch Opens the computer. Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition.
  • Page 25 Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-5. Figure 1-3. Rear Panel and Left Side Components Table 1-5 Rear Panel and Left Side Components Item Component Function Mono microphone jack Connects a mono microphone, disabling the built-in microphone.
  • Page 26 Product Description Table 1-5 Rear Panel and Left Side Components (Continued) Item Component Function Vents Allow airflow to cool internal components. Ä CAUTION: To prevent damage, the computer shuts down if an overheating condition occurs. Do not block the cooling vent. Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area.
  • Page 27 Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Keyboard Components Table 1-6 Keyboard Components Item Component Function through Perform preset functions. function keys Num lock Turns on the numeric lock function. On: Num lock is on and the embedded numeric keypad is enabled.
  • Page 28 Product Description Table 1-6 Keyboard Components (Continued) Item Component Function Embedded numeric Converts keys to numeric keypad. keypad Cursor control keys Move the cursor around the screen. Windows application Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button.
  • Page 29 Product Description The computer top components are shown in Figure 1-5 and described in Table 1-7. Figure 1-5. Top Components Table 1-7 Top Components Item Component Function Power light On: Power is turned on. Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition.
  • Page 30 Product Description Table 1-7 Top Components (Continued) Item Component Function Power button Turns on the computer. Use the operating system Shut Down command to turn off the computer. Digital audio button Launches Windows Media Player to play MP3 music. Volume control buttons Adjust the volume of the stereo speakers.
  • Page 31 Product Description The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-8. Figure 1-6. Bottom Components Table 1-8 Bottom Components Item Component Function Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors.
  • Page 32 Contains the Product Key, which may need to be entered before using some Windows operating systems. Serial number Identifies the computer; needed when you call Compaq customer support. Battery pack release switch Releases the battery pack from the battery compartment. Battery bay Accepts an 8-cell Li ion battery pack.

  • Page 33: Design Overview

    Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...

  • Page 34: Troubleshooting

    Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board.
  • Page 35 Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.

  • Page 36: Selecting From The File Menu

    Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This ■ System Information View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.

  • Page 37: Selecting From The Security Menu

    To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password.

  • Page 38: Selecting From The Advanced Menu

    Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■...
  • Page 39 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...

  • Page 40: Using Compaq Diagnostics

    Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.

  • Page 41: Obtaining, Saving, Or Printing Diagnostic

    Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
  • Page 42 Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

  • Page 43: Troubleshooting Flowcharts

    Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial Troubleshooting No Power, Part 1 No Power, Part 2 No Power, Part 3 No Power, Part 4 No Video, Part 1 No Video, Part 2 Nonfunctioning Docking Station No Operating System (OS) Loading 2.10 No OS Loading From Hard Drive, Part 1...

  • Page 44: Flowchart 2.2

    Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2, power? No Power, Part 1. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives Flowchart 2.17, working? Nonfunctioning Device. Go to Is there video? Flowchart 2.6, Go to...

  • Page 45: No Power, Part

    Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). Go to Power up Power up Flowchart 2.3, *Reset on battery on battery No Power, power. power? power? Part 2. Go to Power up Power up...
  • Page 46 Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging, moving it to another computer, or replacing it. Replace power supply Power on?
  • Page 47 Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC...
  • Page 48 Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Reseat loose components and Loose or boards and damaged replace parts? damaged items. Close computer and retest. Replace the following items (if applicable). Power on? Check computer operation after each replacement:...
  • Page 49 Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station Go to * To change from internal to Stand-alone Flowchart 2.7, external display, use the hotkey or docking No Video, Part 2. combination. station? Stand-alone Internal or Adjust external Video OK? Done...

  • Page 50: No Video, Part 1

    Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Done Flowchart 2.6, Video OK? No Video, Part 1.

  • Page 51: Nonfunctioning Docking Station

    Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall Check voltage setting on notebook into docking station. docking station. Reset monitor Docking cable connector at station Done docking station.

  • Page 52: No Os Loading From Hard Drive, Part

    Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power * Before beginning troubleshooting, always cord in docking check cable connections, cable ends, and station and drives for bent or damaged pins. power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from...
  • Page 53 Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart 2.11, Nonsystem No OS Loading disk message? from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to Flowchart 2.13,...
  • Page 54 Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1. 1. Replace hard CD or drive. diskette in 2. Replace drive? Hard drive system board.
  • Page 55 Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus Clean virus. loading from Done on hard hard drive? drive? Run SCANDISK...
  • Page 56 Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Go to Check diskette Boot Flowchart 2.17, for system files.

  • Page 57: No Os Loading From Cd- Or Dvd-Rom Drive

    Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive Install No OS Bootable Disc bootable disc loading from disc in in drive? and reboot CD- or drive? computer. DVD-ROM Drive. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD?

  • Page 58: No Audio, Part 2

    Troubleshooting Flowchart 2.15 - No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Notebook in Go to Internal docking station Flowchart 2.16, Undock audio? (if applicable)? No Audio, Part 2. Replace the following docking station Go to components one at a time as applicable.
  • Page 59 Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio?

  • Page 60: Nonfunctioning Device

    Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Any physical Clear replace device detected? CMOS. broken item. Reattach device.
  • Page 61 Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
  • Page 62 Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
  • Page 63 Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. Network Replace jack or or modem jack have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured in OS? reconfigure. Disconnect all Replace power from...

  • Page 64: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1).

  • Page 65: Computer System Major Components

    Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 3–2 Maintenance and Service Guide...
  • Page 66 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Spare Part Item Description Number Displays Contain parts with carbon finish for use with Evo Notebook N1000 models 15.0-inch, TFT, SXGA+ 291643-001 15.0-inch, TFT, XGA 291642-001 14.1-inch, XGA 291641-001 Contain parts with silver finish for use with Presario 1500 models 15-inch, TFT, SXGA+...
  • Page 67 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–4 Maintenance and Service Guide...
  • Page 68 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number Miscellaneous Plastics/Hardware Kit, includes: 285541-001 Left hinge cover Right hinge cover *Display assembly release TouchPad bracket Charger board shield Optical drive rear alignment rail Optical drive front alignment rail PC Card space saver *Connector cover...
  • Page 69 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–6 Maintenance and Service Guide...
  • Page 70 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number Keyboards (for use only with TouchPad notebook models) Arabic 285530-171 Korean 285530-AD1 Belgian 285530-181 Latin American Brazilian 285530-201 Spanish 285530-161 Chinese 285530-AA1 Norwegian 285530-091 Czech 285530-221...
  • Page 71 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–8 Maintenance and Service Guide...
  • Page 72 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number Miscellaneous Cable Kit, includes: 285540-001 Keyboard-to-TouchButton board cable (for use only with Dual Stick notebook models) Microphone Diskette drive cable Pointing stick-to-TouchButton board cable (for use only with Dual Stick notebook models) TouchButton board-to-TouchPad cable System board-to-TouchButton board cable...
  • Page 73 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–10 Maintenance and Service Guide...

  • Page 74: Spare Part Item Description Number

    Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number TouchPad—The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models. The TouchPad components for Dual Stick notebook models consist of the TouchPad, TouchPad bracket, TouchButton board, and the pointing stick board.
  • Page 75 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–12 Maintenance and Service Guide...
  • Page 76 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number Processors Intel Mobile Pentium 4 2.2-GHz processor with 286753-001 SpeedStep technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with 286752-001 SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.8-GHz processor with 286751-001 SpeedStep technology (P4-M)
  • Page 77 Illustrated Parts Catalog Figure 3-2. Computer System Major Components 3–14 Maintenance and Service Guide...
  • Page 78 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Item Description Number Hard drives 60 GB 303527-001 40 GB 273491-001 30 GB 192406-001 20 GB 288291-001 Mini PCI communications boards U.S. modem 248776-001 International modem 285545-001 Disk cell RTC battery, 3 volt, 36 MAh, Li ion 279769-001...

  • Page 79: Miscellaneous Plastics/Hardware Kit

    Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Figure 3-3. Miscellaneous Plastics/Hardware Kit Components 3–16 Maintenance and Service Guide...
  • Page 80 Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics/Hardware Kit Components Spare Part Number 285541-001 Item Description Item Description Left hinge cover PC Card space saver Right hinge cover *Connector cover *Display release assembly *Hard drive bracket TouchPad bracket *Mini PCI compartment cover Charger board shield *Memory expansion compartment cover...

  • Page 81: Miscellaneous Cable Kit

    Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4. Miscellaneous Cable Kit Components 3–18 Maintenance and Service Guide...

  • Page 82: Diskette Drive Cable

    Illustrated Parts Catalog Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 285540-001 Item Description Diskette drive cable TouchButton board-to-TouchPad cable TouchButton board-to-system board cable Microphone TouchButton board-to-pointing stick board cable (for use only with Dual Stick notebook models) Keyboard-to-TouchPad cable (for use only with Dual Stick notebook models) Modem cable Maintenance and Service Guide...

  • Page 83: Mass Storage Devices

    Illustrated Parts Catalog 3.5 Mass Storage Devices Figure 3-5. Mass Storage Devices 3–20 Maintenance and Service Guide...
  • Page 84 Illustrated Parts Catalog Table 3-4 Mass Storage Devices Spare Part Item Description Number Hard drives 60 GB 303527-001 40 GB 273491-001 30 GB 192406-001 20 GB 288291-001 Diskette drives For use only with TouchPad notebook models 285539-001 For use only with Dual Stick notebook models 291647-001 Optical drives 24X Max CD-ROM drive...

  • Page 85: Miscellaneous

    Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Spare Part Description Number Logo Kit 285547-001 Screw Kit, includes the following screws (Refer to Appendix C, 285542-001 “Screw Listing,” for more information on screw specifications and usage.) ■...

  • Page 86: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...

  • Page 87: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 88: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...

  • Page 89: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

  • Page 90: Workstation Precautions

    Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.

  • Page 91: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 92 Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet...

  • Page 93: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 94: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1. Serial Number Location 5–2...

  • Page 95: Disassembly Sequence Chart

    Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the computer for disassembly Battery pack Optical drive Hard drive 1 to remove the hard...

  • Page 96: Preparing The Computer For Disassembly

    Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.16 TouchPad and TouchButton 4 on TouchPad models 5 on Dual Stick models 5.17 Display release assembly 5.18 Charger board 5.19 Speaker assembly 5.20 Top cover 5.21 5.22 System board...
  • Page 97 Removal and Replacement Procedures Battery Packs Spare Part Number Information 8 cell, 62 W hour, 4.0 Ah, Li ion 289053-001 8 cell, 58 W hour, 3.6 Ah, Li ion 281766-001 3. Remove the battery pack by following these steps: a. Turn the computer bottom side up with the left side facing forward.
  • Page 98 Removal and Replacement Procedures 4. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel ✎ Battery bezels are available with carbon finish for Evo Notebook N1000 models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001.
  • Page 99 Removal and Replacement Procedures Optical Drives Spare Part Number Information 24X Max CD-ROM drive 285526-001 8X Max DVD-ROM drive 285527-001 24X Max DVD-ROM/CD-RW combination drive 304691-001 8X Max DVD-ROM/CD-RW combination drive 285529-001 5. Remove the optical drive by following these steps: a.
  • Page 100 Removal and Replacement Procedures c. Turn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive (Figure 5-5).
  • Page 101 Removal and Replacement Procedures Hard Drives Spare Part Number Information 60 GB 303527-001 40 GB 273491-001 30 GB 192406-001 20 GB 288291-001 6. Remove the hard drive by following these steps: a. Turn the computer bottom side up with the right side facing forward.
  • Page 102 Removal and Replacement Procedures d. Lift the front edge of the hard drive until it rests at an angle (Figure 5-7). e. Remove the hard drive from the hard drive bay Figure 5-7. Removing the Hard Drive 5–10 Maintenance and Service Guide...
  • Page 103 Removal and Replacement Procedures 7. Remove the four PM3.0 × 3.0 screws that secure the hard drive to the hard drive bracket (Figure 5-8). 8. Slide the hard drive out of the hard drive bracket Figure 5-8. Removing the Hard Drive Bracket ✎...

  • Page 104: Computer Feet

    Removal and Replacement Procedures 5.4 Computer Feet The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9.
  • Page 105 Removal and Replacement Procedures 3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure (Figure 5-10). 4. Slide the cover to the right 2 . 5. Lift the right edge of the cover and swing it to the left 3 . 6.

  • Page 106: Mini Pci Communications Board

    Removal and Replacement Procedures 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a 45-degree angle (Figure 5-11). 8. Remove the board by pulling it away from the connector at a 45-degree angle 2 .
  • Page 107 Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12). 4.
  • Page 108 Removal and Replacement Procedures 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle.

  • Page 109: Disk Cell Rtc Battery

    Removal and Replacement Procedures 5.7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the mini PCI compartment cover (Section 5.6). 3. Remove the RTC battery from its socket on the system board (Figure 5-14).

  • Page 110: Connector Cover

    Removal and Replacement Procedures 5.8 Connector Cover ✎ The connector cover is available with carbon finish for Evo Notebook N1000 models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1.

  • Page 111: Led Cover

    Removal and Replacement Procedures 5.9 LED Cover LED Cover Spare Part Number Information LED cover 295736-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 8.0 screws that secure the LED cover to the base enclosure (Figure 5-16).
  • Page 112 Removal and Replacement Procedures 6. Press down and hold the keys. 7. Insert a pointed tool into the notch in the LED cover 1 between the keys and lift up (Figure 5-17). 8. Press down and hold the keys. Pause Scroll 9.

  • Page 113: Keyboard

    Removal and Replacement Procedures 5.10 Keyboard Keyboards Spare Part Number Information For use only with TouchPad notebook models Arabic 285530-171 Korean 285530-AD1 Belgian 285530-181 Latin American Spanish 285530-161 Brazilian 285530-201 Norwegian 285530-091 Chinese 285530-AA1 Portuguese 285530-131 Czech 285530-221 Russian 285530-251 Danish 285530-081 Slovakian...
  • Page 114 Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18). Figure 5-18.
  • Page 115 Removal and Replacement Procedures 4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19). ✎ Dual Stick notebook models have an additional cable that must be disconnected.

  • Page 116: Heat Spreader

    Removal and Replacement Procedures 5.11 Heat Spreader Heat Spreaders Spare Part Number Information For use only on Evo Notebook N1000 models 291648-001 For use only on Presario 1500 models 285544-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3.
  • Page 117 Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-20). 5. Remove the following screws: ❏ One TM2.5 × 5.0 screw 2 next to the fan ❏ One TM2.5 × 5.0 screw 3 that secures the display video cable ground loop ❏...
  • Page 118 Removal and Replacement Procedures 6. Remove the display video cable 1 from the routing channel in the heat spreader (Figure 5-21). 7. Lift the right side of the heat spreader until it rests at an angle 2 . 8. Slide the heat spreader to the right at an angle 3 and remove the heat spreader from the base enclosure.

  • Page 119: Processor

    Removal and Replacement Procedures 5.12 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 2.2-GHz processor with SpeedStep 286753-001 technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep 286752-001 technology (P4-M) Intel Mobile Pentium 4 1.8-GHz processor with SpeedStep 286751-001 technology (P4-M) Intel Mobile Pentium 4 1.7-GHz processor with SpeedStep...
  • Page 120 Removal and Replacement Procedures 2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22). 3. Swing the processor release bar up and to the right 2 until it rests in an upright position.

  • Page 121: Display

    Removal and Replacement Procedures 5.13 Display Displays Spare Part Number Information Contain parts with carbon finish for use with Evo Notebook N1000 models 15.0-inch, TFT, SXGA+ 291643-001 15.0-inch, TFT, XGA 291642-001 14.1-inch, XGA 291641-001 Contain parts with silver finish for use with Presario 1500 models 15-inch, TFT, SXGA+ 286754-001...
  • Page 122 Removal and Replacement Procedures 4. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23). 5. Disconnect the display video cable 2 from the system board. 6. Remove the display video cable from the routing channels in the heat spreader and the top cover 3 .
  • Page 123 Removal and Replacement Procedures Ä CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal. 9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-24).
  • Page 124 Removal and Replacement Procedures 11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly (Figure 5-25). Note that the hinge covers are not interchangeable. Figure 5-25. Removing the Display Hinge Covers ✎...
  • Page 125 Removal and Replacement Procedures When installing the display, install the screws in the “1,” “2,” “3,” “4” sequence shown in the Figure 5-26. Figure 5-26. Installing the Display Screws Maintenance and Service Guide 5–33...

  • Page 126: Palm Rest

    Removal and Replacement Procedures 5.14 Palm Rest Palm Rests Spare Part Number Information Contains parts with carbon finish for use with Evo Notebook N1000 models For use only with TouchPad notebook models 291645-001 For use only with Dual Stick notebook models 291646-001 Contains parts with silver finish for use with Presario 1500 models...
  • Page 127 Removal and Replacement Procedures 4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-27). 5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay. Figure 5-27.
  • Page 128 Removal and Replacement Procedures 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-28). 9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board.
  • Page 129 Removal and Replacement Procedures ✎ Dual Stick notebook models have an additional cable that must be disconnected. Release the ZIF connector 1 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 2 from the TouchPad (Figure 5-29). Figure 5-29. Disconnecting the Keyboard-to-TouchPad Cable ✎...

  • Page 130: Diskette Drive

    Removal and Replacement Procedures 5.15 Diskette Drive Diskette Drives Spare Part Number Information For use with TouchPad only notebook models 285539-001 For use with Dual Stick notebook models 291647-001 The diskette drive cable is included in Miscellaneous Cable Kit, spare part number 285540-001 1.
  • Page 131 Removal and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-31). 7. Remove the diskette drive cable. Figure 5-31. Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive.

  • Page 132: Touchpad Components

    Removal and Replacement Procedures 5.16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.
  • Page 133 Removal and Replacement Procedures 5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the TouchPad 2 and TouchButton board 3 (Figure 5-32). 6. Remove the TouchPad-to-TouchButton board cable. Figure 5-32. Removing the TouchPad-to-TouchButton Board Cable Maintenance and Service Guide 5–41...
  • Page 134 Removal and Replacement Procedures 7. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-33). 8. Remove the TouchPad bracket 2 , TouchButton board 3 , and TouchPad 4 from the palm rest.
  • Page 135 Removal and Replacement Procedures ✎ Dual Stick notebook models have a different TouchPad configuration. An additional cable, screw, and board must be removed. Steps 9 through 13 apply to Dual Stick models only. 9. Release the ZIF connector 1 on the pointing stick board to which the TouchButton board-to-pointing stick board cable is attached and disconnect the cable 2 (Figure 5-34).
  • Page 136 Removal and Replacement Procedures 12. Remove the five TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, TouchPad bracket, and pointing stick board to the palm rest (Figure 5-35). 13. Remove the TouchPad bracket 2 , pointing stick board 3 , TouchPad 4 , and TouchButton board 5 from the palm rest.

  • Page 137: Display Release Assembly

    Removal and Replacement Procedures 5.17 Display Release Assembly ✎ The display release assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Turn the palm rest bottom side up with the speaker grilles facing forward.

  • Page 138: Charger Board

    Removal and Replacement Procedures 5.18 Charger Board Charger Board Spare Part Number Information Charger board 285525-001 The charger board shield is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3.

  • Page 139: Speaker Assembly

    Removal and Replacement Procedures 5. Lift up on the back edge of the charger board 3 to disconnect it from the system board. 6. Remove the charger board 4 from the base enclosure. Figure 5-37. Removing the Charger Board Reverse the preceding procedures to install the charger board. 5.19 Speaker Assembly Speaker Assembly Spare Part Number Information...
  • Page 140 Removal and Replacement Procedures 4. Disconnect the speaker cable 1 from the system board (Figure 5-38). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly. 6. Lift the front edge of the speaker assembly until it rests at an angle 3 .

  • Page 141: Top Cover

    Removal and Replacement Procedures 5.20 Top Cover Top Cover Spare Part Number Information Top cover 285535-001 ✎ When replacing the top cover, ensure that the microphone is removed from the old top cover and installed on the new top cover. 1.
  • Page 142 Removal and Replacement Procedures 3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-39). Figure 5-39. Removing the Top Cover Screws 4. Turn the base enclosure top side up with the front facing forward.
  • Page 143 Removal and Replacement Procedures 5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-40). 6. Lift the top cover straight up 2 approximately one inch, then slide it forward 3 until the microphone cable 4 is exposed. 7.
  • Page 144 Removal and Replacement Procedures ✎ After the top cover is removed, the system board-to-TouchButton board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 10. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-41).

  • Page 145: Fan

    Removal and Replacement Procedures 5.21 Fan Spare Part Number Information 285543-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e.
  • Page 146 Removal and Replacement Procedures 2. Disconnect the fan cable 1 from the system board (Figure 5-42). 3. Remove the fan 2 from the base enclosure. Figure 5-42. Removing the Fan Reverse the preceding procedures to install the fan. 5–54 Maintenance and Service Guide...

  • Page 147: System Board

    Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information System board (does not contain memory) 285515-001 ✎ When replacing the system board, ensure that the following components are removed from the old system board and installed on the new system board: ■...
  • Page 148 Removal and Replacement Procedures 2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive front alignment rail to the base enclosure (Figure 5-43). 3. Remove the front alignment rail 2 from the base enclosure. 4. Remove the two TM2.5 × 5.0 screws 3 that secure the optical drive rear alignment rail to the base enclosure.
  • Page 149 Removal and Replacement Procedures 6. Remove the following screws: ❏ TM2.5 × 5.0 screw 1 next to the PC Card assembly (Figure 5-44) ❏ TM2.5 × 5.0 screw 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 screw 3 next to the audio connectors Figure 5-44.
  • Page 150 Removal and Replacement Procedures 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45). 8. Slide the system board forward 2 and remove it from the base enclosure. Figure 5-45. Removing the System Board Reverse the preceding procedures to install the system board.

  • Page 151: Modem Cable

    Removal and Replacement Procedures 5.23 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b.
  • Page 152 Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing forward. 3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46). 4. Disconnect the modem cable 2 from the system board. 5.

  • Page 153: Specifications

    Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 3.94 cm 1.55 in Width 32.74 cm 12.89 in Depth 26.75 cm 10.53 in Weight (varies by notebook configuration) with 15.1-inch display 3.22 kg 7.09 lb and Intel Pentium 4 processor with 14.1-inch display 3.09 kg...
  • Page 154 Specifications Table 6-1 Notebook (Continued) Stand-alone power requirements Nominal operating 14.4 V (8 cell) voltage Average operating 29.7 W desktop power Peak operating power 80 W on AC, 55 W on DC Power in Suspend < 1000 mW mode Power in Hibernation <...
  • Page 155 Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating 0 to 3,048 m 0 to 10,000 ft Nonoperating 0 to 9,144 m 0 to 30,000 ft Shock Operating 10 G, 11 ms, half-sine Nonoperating 60 G, 11 ms, half-sine Vibration Operating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate Nonoperating...
  • Page 156 Specifications Table 6-2 15.0-inch SXGA+, TFT Display Dimensions Height 22.86 cm 9.00 in Width 29.97 cm 11.80 in Diagonal 38.10 cm 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nit typical Pixel resolution Pitch 0.264 ×...
  • Page 157 Specifications Table 6-3 15.0-inch XGA, TFT Display Dimensions Height 22.86 cm 9.00 in Width 29.97 cm 11.80 in Diagonal 38.10 cm 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch 0.297 ×...
  • Page 158 Specifications Table 6-4 14.1-inch XGA, TFT Display Dimensions Height 28.50 mm 11.22 in Width 21.49 mm 8.46 in Diagonal 35.81 mm 14.1 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch 0.264 ×...
  • Page 159 39,070,080 Logical configuration Cylinders 16,683 16,683 16,683 Heads Sectors per track 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6–7...
  • Page 160 (MB/s) Media (Mb/s) 109 to 203 155 to 256 109 to 203 System capability may differ. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6–8 Maintenance and Service Guide...
  • Page 161 Specifications Table 6-6 Diskette Drive Diskette size 3.5 inch Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector Sectors per track High density 18 (1.44 MB) Low density Tracks per side High density Low density Read/write heads Average seek times Track-to-track (high/low) 3 to 6 ms...
  • Page 162 Specifications Table 6-7 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm...
  • Page 163 Specifications Table 6-8 DVD-RW Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm...
  • Page 164 Specifications Table 6-9 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter...
  • Page 165 Specifications Table 6-10 CD-RW Drive Center hole diameter 1.5 cm .59 in Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm .047 in Track pitch .74 µm Access time Random < 150 ms Full stroke < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB...
  • Page 166 Specifications Table 6-11 External AC Adapter Weight .85 lb .39 kg Power supply Operating watts 90 W Operating voltage 110 to 240 VAC RMS Operating current 1.5 A RMS Operating frequency range 50 to 60 Hz AC Table 6-12 8-cell, Li ion Battery Pack Dimensions Length 12.57 cm...
  • Page 167 Specifications Table 6-13 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6...
  • Page 168 Specifications Table 6-14 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12...
  • Page 169 Specifications Table 6-15 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super IO”...
  • Page 170 Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
  • Page 171 Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
  • Page 172 Specifications Table 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memory 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB...
  • Page 173 Connector Pin Assignments Table A-1 RJ-45 Network Interface Signal Signal Transmit + Unused Transmit - Receive - Receive + Unused Unused Unused Maintenance and Service Guide A–1...
  • Page 174 Connector Pin Assignments Table A-2 RJ-11 Modem Signal Signal Unused Unused Unused Ring Unused Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data - Ground A–2 Maintenance and Service Guide...
  • Page 175 Connector Pin Assignments Table A-4 S-Video Signal Signal Ground (Y) Y-Luminance (Intensity) Ground (C) C-Chrominance (Color) Table A-5 External Keyboard/Mouse Signal Signal Keyboard/mouse DATA +5 VDC Keyboard/mouse DATA Keyboard/mouse CLK Ground Keyboard/mouse CLK Maintenance and Service Guide A–3...
  • Page 176 Connector Pin Assignments Table A-6 Parallel Signal Signal Strobe* Acknowledge* Data bit 0 Busy Data bit 1 Paper out Data bit 2 Select Data bit 3 Auto line feed* Data bit 4 Error* Data bit 5 Initialize printer* Data bit 6 Select in* Data bit 7 18-25...
  • Page 177 Connector Pin Assignments Table A-7 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–5...
  • Page 178 Connector Pin Assignments Table A-8 Stereo Speaker/Headphone Signal Signal Audio out Ground Table A-9 Microphone Signal Signal Audio in Ground A–6 Maintenance and Service Guide...

  • Page 179: B Power Cord Set Requirements

    Power cord sets for use in other countries must meet the requirements of the country where the computer is used. For more information on power cord set requirements, contact a Compaq authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■...

  • Page 180: Country-Specific Requirements

    Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland B–2 Maintenance and Service Guide...
  • Page 181 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm 2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used.

  • Page 182: C Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001. Maintenance and Service Guide C–1...
  • Page 183 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the optical drive to the computer (documented in Section 5.3) Figure C-1. TM2.5 × 5.0 Screw Locations C–2 Maintenance and Service Guide...
  • Page 184 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the connector cover to the base enclosure (documented in Section 5.8) Figure C-2. TM2.5 × 5.0 Screw Locations Maintenance and Service Guide C–3...
  • Page 185 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13) Figure C-3.
  • Page 186 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13) Figure C-4.
  • Page 187 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the diskette drive to the palm rest (documented in Section 5.15) 2 TouchPad only models—Four screws that secure the TouchPad components to the palm rest (documented in Section 5.16) 2 Dual Stick models—Five screws that secure the TouchPad components to...
  • Page 188 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger board and shield to the base enclosure (documented in Section 5.18) Figure C-6.
  • Page 189 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cover to the base enclosure (documented in Section 5.20) Figure C-7. TM2.5 × 5.0 Screw Locations C–8 Maintenance and Service Guide...
  • Page 190 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22) 2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.22) 3 Three screws that secure the system board to the base enclosure...
  • Page 191 Table C-2 Torx T8 Metric 2.5 × 8.0 Screw Head Color Length Thread Width Silver 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the hard drive to the base enclosure (documented in Section 5.3) 2 Two screws that secure the LED cover to the base enclosure (documented in Section 5.9) 3 Five screws that secure the palm rest to the base enclosure (documented in Section 5.14)
  • Page 192 Table C-2 Torx T8 Metric 2.5 × 8.0 Screw (Continued) Head Color Length Thread Width Silver 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) Figure C-10. TM2.5 × 8.0 Screw Locations Maintenance and Service Guide C–11...
  • Page 193 Table C-3 Phillips Metric 3.0 × 3.0 Screw Head Color Length Thread Width Silver 3.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Figure C-11. PM3.0 × 3.0 Screw Locations C–12 Maintenance and Service Guide...
  • Page 194 Table C-4 Phillips Metric 2.5 × 4.0 Screw Head Color Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6) Figure C-12.
  • Page 195 Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw Head Color Length Thread Width Silver 14.0 mm 2.0 mm 6.0 mm Where used: Four screws that secure the heat spreader to the base enclosure (documented in Section 5.11) Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations C–14 Maintenance and Service Guide...
  • Page 196 Table C-6 Torx T8 Metric 2.5 × 9.0 Screw Head Color Length Thread Width Silver 9.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the display assembly to the base enclosure (documented in Section 5.13) Figure C-14. TM2.5 × 9.0 Screw Locations Maintenance and Service Guide C–15...
  • Page 197 Table C-7 Phillips Metric 2.0 × 4.5 Screw Head Color Length Thread Width Silver 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cable to the system board (documented in Section 5.23) Figure C-15. PM2.0 × 4.5 Screw Locations C–16 Maintenance and Service Guide...

  • Page 198: Index

    3–16 3–15 5–5 Common Port Replicator, release latch 1–27 5–5 spare part number 3–22 specifications 6–14 Compaq Diagnostics 2–1 2–7 battery, real time clock (RTC) removal 5–17 spare part number 3–15 5–17 bottom components 1–26 Maintenance and Service Guide...
  • Page 199 Index components bottom 1–26 design overview 1–28 front 1–18 diagnostics keyboard 1–22 configuration information left side 1–20 2–7 real panel 1–20 test information 2–8 right side 1–18 digital audio button 1–25 top 1–24 disassembly sequence chart Computer Setup 5–3 Advanced Menu 2–5 diskette drive 1–21 File Menu 2–3 OS loading problems 2–23...
  • Page 200 Index docking connector 1–26 front components 1–18 docking station, function keys 1–22 troubleshooting 2–18 drive indicator light 1–25 grounding equipment and drives, preventing damage 4–3 methods 4–6 DVD-ROM drive OS loading problems 2–24 hard drive spare part number 3–15 OS loading problems 2–20 3–21 5–7 removal 5–9...
  • Page 201 Index memory expansion compartment cover keyboard illustrated 3–16 illustrated 3–2 removal 5–13 removal 5–21 memory map specifications spare part numbers 3–7 6–20 5–21 microphone 1–25 troubleshooting 2–28 illustrated 3–18 keyboard components 1–22 removal 5–51 keyboard connector microphone jack location 1–21 location 1–20 pin assignments A–3 pin assignments A–6...
  • Page 202 Index modem cable illustrated 3–18 packing precautions 4–4 removal 5–59 palm rest modem connector removal 5–34 location 1–21 spare part numbers 3–9 pin assignments A–2 5–34 monitor connector parallel connector location 1–21 location 1–21 pin assignments A–5 pin assignments A–4 mouse connector parts catalog 3–1 location 1–21...
  • Page 203 Index processor speaker assembly removal 5–27 removal 5–47 spare part numbers 3–13 spare part number 3–13 5–27 5–47 speaker jack location 1–20 real time clock (RTC) battery pin assignments A–6 removal 5–17 speakers 1–18 spare part number 3–15 specifications 5–17 AC adapter 6–14 rear panel components 1–20 battery 6–14...
  • Page 204 Index system board-to-TouchButton Compaq Diagnostics 2–7 board cable Computer Setup 2–2 disconnecting from the docking station 2–18 system board 5–52 flowcharts 2–10 disconnecting from the keyboard 2–28 TouchButton board 5–36 modem 2–30 illustrated 3–18 network 2–30 system memory map 6–20 nonfunctioning device 2–18...

This manual is also suitable for:

Presario 1500 series

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